Cleon, was extremely professional and informative. The entire process felt completely smooth. Even when there was a slight transaction issue, he was already taking care of it and gave live feedback as... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The team member was very courteous and professional. He took care of my request right away and sent a follow up email with the confirmation number.
Did not like the Ai experience. It felt weird and fake. I hesitated to actually book the hotel but did it anyway. The interaction isnt authentic, so if it’s a rating for experience there really isn’... Se mere
I Didn't Know I was transferred online away from Borgata Hotel to Booking. Not Acceptable! Make Certain DOESN'T HAPPEN AGAIN!
Virksomhedsoplysninger
Skrevet af virksomheden
BookOnline is an independent travel network with access to rooms in thousands of hotels and approximately 200 countries worldwide. Our goal is to help you find the best value in travel accommodations online for destinations around the world. We offer locations in over 200 countries as well as thousands of great properties here in the United States of America. BookOnline is focused on bringing our customers the most current and relevant results for their hotel needs. We do this by investing in technology and systems to create a better buying process in a secure environment. We have developed an intuitive web design for multiple devices that hopefully aids in your ability to find the information you need and book the property at your convenience. This technology also allows us to create dynamic results for our advertising which in turn allows us to show you the most relevant results for your search. The end result is you find the property you are looking for with the minimal number of clicks and zoom right through into the checkout on your phone, tablet, or computer. Enjoy Book Online and all that we offer. We hope to add to our list of growing happy customers.
Kontaktoplysninger
728 West Ave, 32927, Cocoa, USA
- 18552295934
- contact@bookonline.com
- bookonline.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Service and how fast it was and easy
PHONE CALL WAS FAST AND NO HASSEL
Fast and easy
Didn't want to book through you I…
Didn't want to book through you I wanted to book through the actual hotel but don't want to cancel to have to wait for my money back
Very kind and answered all the…
Very kind and answered all the questions I had
Did not like the Ai experience
Did not like the Ai experience. It felt weird and fake. I hesitated to actually book the hotel but did it anyway.
The interaction isnt authentic, so if it’s a rating for experience there really isn’t one. People call to speak with someone rather than a robotic voiced version of online booking.
I’m impatient
I’m impatient, waiting for the confirmation to come through
Good enough
From start of call I expressed the room…
From start of call I expressed the room was for 2 adults and 2 dogs. She booked room without confirmation that dogs were on reservation and said she did not need to. We’ve been denied in the past because of this. She told me it was too late she already confirmed reservation. No refund no cancellation but can’t confirm we will be accepted either. Told me I didn’t ask her to put dogs on reservation. I reminded her it was the first thing I said. Waiting on hold for 23 minutes and counting after first transfer was a robot unable to help
The fees were very high
The fees were very high, especially for a Hilton Rewards member. Im one and done with them.
Very easy and anxious to come and…
Very easy and anxious to come and celebrate my grandsons graduation!
Booking Process
Everything went well
Price gouging
I tried to book a stay at the Hyatt Regency in Boston. Thankfully, having taken my card details and gone through verification, the site said the payment had been declined, which my bank advised be was untrue, so I called the hotel to book directly, discovering that the price quoted by BookOnline was several thousand dollars higher than the hotels' own price.
number of guests input was confusing
number of guests input was confusing, ended up booking double the number of guests so am sitting on hold right now trying to correct it with a CSR.
It was easy
It was easy, It was difficult trying to reserve a room thru the website
good options for room type
good options for room type, fast response on website.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








