Tak, fordi du bruger Trustpilot. Det er desværre ikke muligt at skrive anmeldelser på denne side længere, da virksomhedens website er lukket ned. Hvis du har nogen spørgsmål, er du velkommen til at kontakte os.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
This isn't a verified review page, and has been reported to TrustPilot.
Australien
Wish I had read these reviews before purchasing! They charge you an huge import duty and tax and if you send the item back unopened, they charge you more for restocking and return fees. They charged me 90 euros to just return an item, unopened and unused. NEVER EVER AGAIN
Do not say on purchase that item is non-returnable. They also add a restocking charge for returning an item!
Don’t buy from abroad
Awful experience - they do a cheapie delivery using the SA Post Office. They have no interest in assisting you when your purchase never arrives - they are slick marketers but once they have your money, they don’t want any more interaction with you. If your stuff does arrive, you must pay huge additional duties to the Post Office, so the item becomes much more expensive. All this could be avoided if they used a reputable delivery Co
poor RLT products - I purchased a small rechargeable device, which is hit and miss on when it wants to hold a charge. I was vastly overcharged for a simple stand for one of their RLT devices - A simple Google search and i would've known better, but I was suckered in by an 'influencer' that probably gets commission. If you leave any negative reviews on their website, they conveniently delete it, rather than reaching out and look to resolve any customer issue's. Don't get pulled in by their discounts/offers .. spend your money elsewhere.
If you live in Europe, you will not be able to receive your order without paying a customs duty which in my case was 27% of the order value (!!!)
The European boncharge website is somewhat of a 'false storefront' to appear that they have a presence in Europe; they don't. You won't find the information listed anywhere apart from the FAQ section - the truth is that your order will ship from Australia, and you'll be faced with a bill when the order arrives.
Should you choose not to accept your delivery, the standard terms are that you will have to pay for the return delivery (back to Australia, which can cost AU$60) AND you'll have to pay a 15% restocking fee.
Unless you want to be surprised with an unpredictable surcharge of 30% on your order, forget ordering from Boncharge in the EU (note that if you live in the UK however, there's no customs duties).
I feel swindled, and I have asked Boncharge to be more transparent with their European customers. I hope they choose to do so in the future. The products are very good - this review is not about the products themselves. Lastly, unlike the below reviewer, I was not at all 'ghosted' by Boncharge customer service - they responded immediately to all my queries and were polite and responsive.
Recently bought a full spectrum light from Bon Charge based on the recommendation of the Podcaster Dr Chatterjee. MASSIVE mistake. The product ships from Australia so took three weeks to arrive. It is utterly useless the light output (lumens) is abysmal. Worst of all though is trying to get a response from customer service when you want to return the product. They just do NOT respond.
I completed a Boncharge invitation to leave a product review last week and left one star, Guess what it hasn't been published, only the 5 star review remains. Most disingenuous Boncharge.
I'm extremely disappointed that a respected person like Dr Chatterjee would recommend such a business to his listeners.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
