Bodycon Collection Anmeldelser 

Ladies, be careful. If you don't like a dress, you will be refunded with stock credits. I want this practise to be archaic in 2025. I'm allowed to buy a dress, try it, and return it, and get my money back. Absolutely terrible experience.

I ordered a skirt. It did not fit. I have tried to return it to get a different size. I have sent many emails. I have been told a label was sent. I have looked through all emails from bodycon. I have looked in spam and trash folders. I have received all emails from bodycon except an email with a return label? They have told me it was sent twice but I have looked through every email and still no label?

Do not shop. I ordered a dress from here and it was a disappointment, fit terribly & I really didnt want to order a replacement dress but they don't offer refunds. So I ordered a replacement and of course had the same issue. Second dress did not look like photos online. I reached out to them to ask for a refund because I'm going through family trauma and truly don't have the energy to keep ordering dresses i don't want + you get docked a shipping fee each time so your money dwindles down & instead they actually said if I want to continue the return, Not only would i not get a refund but they charged me an EXTRA shipping fee and then removed the original replacement dress gift card so I'd only be getting a $17 credit toward another dress i dont even want. Now I'm stuck with this dress - already paid the shipping fee before realizing. An enormous waste of money, energy and material. You'll notice on the bad reviews they keep saying they offer a 'generous 60 day return window' but forget to mention how long they take to respond and also have just completely stopped responding altogether now as I'm sure they don't want to deal with me or give any money back. (From an optimist who never writes reviews)

Everything’s perfect fit for meh,,,amazing love it xxxThanks x

Dress was cut so small on the chest that it didn’t cover the nipple! I’ve remade the top out of some of the hem to get it a normal size. You need to assume at least a B cup with dresses for adult females. Pattern cutter needs retraining.

Beautiful dresses! Took a little while to come but worth the wait, they fit like a glove im a size 14 so got XL and they were spot on, good quality fabric and a bargain

Dress wasn’t worth the 230 dollar price tag. Material was thin and fully polyester, the skirt did not come with the pink petticoat/ extra layer of fabric under the skirt that the model had and when I decided to zoom in on the photos it is clear that they were AI edited due to the blending hands and hands with 6 fingers. Bodice was not the exact same as the model either and had slight differences as well as the corset just being printed on rather than an actual corset material. Shipping took a week and a half longer than advertised, however customer service was pretty good as they responded to my email about where my dress was pretty quickly.
Update: the dress was taken down from the website it was the pixi midi dress. Other dresses have the AI editing though, please look carefully at the dresses if purchasing and look for any weird hands or pockets that don’t exist on the product

Their clothing fits perfectly and is true to size. No issues with a return either.

Easy shopping experience. Excited to receive my dress.

Unless you are based in Australia I would not use this service. Due to time in shipping you don't really have the time to send back within the requisite timeframe. Hence I have paid 90 quid for a dress that they have now said wasn't returned within their 'timeframe' and now have to pay to have it shipped back to me even though it doesn't fit. I'd avoid. There are some amazing places in the UK that do great bodycon dresses and have a much more reasonable return policy. Their option was for me either to donate my dress to "charity" or to pay almost 100gbp to have it returned, a dress that doesn't fit - they wouldn't even exchange it for one that fits.

Customer service has been fantastic! My dress choice didn’t sit well on my body shape (great quality though) but returns were no drama and communication was excellent!

The sizes are not true to size. It did not fit and very cheaply made. Im very disappointed in this purchase. I feel like I threw $86 away

I think Bodycon collection is one of the best websites to shop online for clothes. They always have the best clothes and nice accessories. The best thing, is there quick response with customer services. I truly recommend this website to any person

I attempted to return a brand new, unopened dress, and my request was refused without any explanation. I never received my refund, and the items were not sent back to me. This experience feels like a scam, and I strongly advise others to be very cautious before ordering from this company.

Updating:I returned the dresses within the return window, and according to the DPD tracking information, the items were delivered and received by you on 12th September. I have already sent you the return confirmation and the return label via email as proof.
Despite your 60-day return policy, which is clearly stated on your website, you have refused to issue a refund and instead offered me store credit—which I still haven’t received. I would like to make it absolutely clear that I do not want store credit. I am entitled to a full refund, and I am formally requesting that this is processed immediately.
To make matters worse:
You originally sent me the wrong dress – I ordered a mini dress, and you sent a midi version instead.
I waited nearly 5 weeks to receive the correct item.
After returning the items on time and providing proof of postage and delivery, you are now refusing a refund, which is unacceptable.
This entire experience has been extremely disappointing. If I do not receive my refund promptly, I will have no choice but to escalate this issue by filing a formal complaint with the relevant consumer protection ombudsman or trading standards authority.
Please resolve this matter urgently and confirm when the refund has been issued.

UPDATE: the reply below is a lie, I emailed the team several times and responses always came days later with the exact same reply just in different order each time.

The last email response I quote:
“ Hi Santiago,
Thank you for your patience. We completely understand how frustrating it is when your order shows as delivered but hasn't reached you.
As per our Shipping Policy, once an order has been marked as delivered by the courier, we're unable to issue a refund. Your order was safely packed and dispatched from our warehouse, and from that point, the courier is responsible for getting it to you.
It's important that the shipping address is entered correctly to ensure successful delivery and customer's monitor the tracking updates closely.
Since the tracking system confirms your parcel as delivered, we must rely on the courier's verified delivery record. This policy helps protect both our customers and our business, and ensures we follow standard courier and insurance procedures.
We've raised an urgent claim with Evri to clarify the delivery details and confirm the exact location of your parcel. At this time, as the recipient, we kindly ask that you also contact Evri directly using your tracking number to obtain additional information on where your parcel was left. We'll continue to monitor the situation and update you as soon as we hear back.
As a small gesture, we've included a VIP10 discount code for 10% off your next order, which you may like to use toward a replacement.”

After taking my money and not delivering the product they decided to offer me as compensation a 10% discount voucher on my next order. honestly JAW DROP.

These people are running an absolute scam and don’t take any responsibility.

They charged £8 pounds for delivery and chose the worst service possible and now are not even taking responsibility for the loss of this order. basically telling me that it’s my problem.

9/10/25: I bought a dress from Bodycon Collection that never arrived. The tracking showed it was shipped, and two weeks later the carrier tracking was updated as “Delivered.” I never received the package.

I contacted Bodycon Collection by email multiple times and provided the tracking information and address. Their response after many messages was simply that the order had been “marked as delivered.” They refused to investigate further, replace the order, or issue a refund.

They supplied a “proof of delivery” photo — but that photo does not show my house, my street, or the delivery location I supplied. The image is inconsistent with the delivery address and clearly does not support that the parcel was delivered to me.

What I expected:
• A prompt investigation or escalation with the shipping carrier.
• A refund or replacement when delivery could not be verified.
What I actually got:
• One-line replies saying “marked as delivered” and no resolution.

If you value your money and want a seller who stands behind their deliveries, avoid this company. I’m now preparing a chargeback through my bank and will be contacting consumer protection.

Checkout was easy enough. Wish it would’ve let me do Apple Pay tho so I didn’t have to type my card info in.

I ordered a dress for my daughter in a small her usual size, I payed £8 for delivery which took 2 weeks to arrive! When the dress came it was huge and did not resemble a small in the slightest and had to be returned. When I proceeded to return, I only then realised you can’t return an item for refund if in sale items, YOU ARE FORCED to take a gift card MINUS the return delivery fee! £12 in total for a £56 dress that is useless! When you look more widely at your website, everything is supposedly on sale - very crafty sales technique as you are then FORCED to buy something else or lose your money completely! A very costly experience, would not recommend this company ! Disgusted!

DO NOT BUY FROM THIS SITE!! Bought a couple of dresses from here to try on and decide what one suited best one arrived faulty, spent a lot of money to be told they do not accept returns only store credit or gift cards, this is not stated clearly on there website, will be taking this further

These are the best quality dresses. Well made,true to size ,fit incredibly well. And super fast shipping. I have brought several dresses and will be buying many more. Very happy customer

Do not buy if you live in UK.

My best friend ordered several dresses for her 40th bday when arrived the condition of some of the dresses were poor/faulty. Had to return the items and to return to AUSTRALIA they charge £120! Even though the items are faulty. SHOCKING. Don’t do it.