Not possible to get a cash return only store credit Also have to pay £20 for a return label from the uk which is appalling in today’s world where most retailers offer free returns Because of t... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The clothing is beautiful and unusual. Be very careful when choosing sizes. customer service is very very good, but it would be nice if they offered free returns just due to the constant necessity to... Se mere
I need to return and there is no packing slip. Please send. I guess I am wanting documentation with all information. There definitely was no packing slip in the package… nothing but the dress in a cle... Se mere
Virksomheden har svaret
Elle and the team did everything I needed to make sure I was wearing the amazing dress I ordered for my 40th birthday celebrations Elle, I can't thank you enough for your understanding, commun... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.
Kontaktoplysninger
3,5
Middel
255 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 95 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent !
20. januar 2026
Won’t do returns
Checked the return policy before buying, after receiving a cheaply made dress I tried to return it and am now being told the dress is not eligible for return. Don’t spend your money here.
31. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Hi Taylor,
We’re really sorry to hear your order wasn’t what you were hoping for. Our aim is always to help our customers find the perfect fit, and we stand behind the quality of our pieces.
As outlined in our returns policy, we offer returns via gift card/credit, which is valid for three years, to give you plenty of time to find something you love. We understand personal preferences can vary, and I can see our team has already reached out to understand what didn’t feel right about the item you chose and to help you with a smooth return.
We want you to love your look, and we're here to help you with your concerns as quickly as possible.
Head of Customer Service
Bodycon Collection
So far I’ve had a great experience with…
So far I’ve had a great experience with BodyCon. One time I ordered a skirt but they didn’t have my colour. They offered a full refund or another colour and I chose the latter . Thankfully I did because the skirt was great!
24. januar 2026
Uopfordret anmeldelse
Not as advertised and not providing a refund
Based on my experience, this company is not behaving in line with consumer laws regarding my order. They've advertised a dress using a photo of a model wearing an entirely different dress - the colour is similar, but the construction, shape and fit is very different. I contacted them within 30 days asking them to arrange a return, providing photos and a description of the multiple ways in which the dress they have sent me is not the same dress the model is wearing in the photo on their website, and asking for a full refund, as they have sent me a different product to the one they advertised. They told me 'based on the images you’ve shared, the issues appear to be variations in texture, colour, or fit, or dissatisfaction with fabric feel or thickness, which do not qualify as manufacturing faults at this stage', therefore they would not be providing a full refund on the basis of the product not being as advertised, and therefore I will also have to pay return postage. This is not in accordance with statutory rights, in which a customer is entitled to a full refund if an item is faulty or not as described within 30 days of receipt. I've gone back to them repeatedly, and they just keep saying the same thing, leaving me in limbo, as I don't want store credit with them, based on my experience of their business practice and products - I want a full refund to the original payment method, as per consumer rights laws. The construction of the dress I've received is like something you might find at a cheap market in a car park, not the dress pictured. The bodice has no darts for shaping but there are on the model's dress; there are no side panels on the bodice but there are on the model's dress; the dress advertised on the model is long mid-calf length, but the dress I've received is floor-length: I'm 5ft 8 so this isn't a height issue as the dress I've received would also be floor-length on my 6ft2 husband.
I'm so appalled that this company is behaving in this way, and the thought of them replying to this and again saying 'it looks like a fit issue' etc, instead of resolving the issue in accordance with the law, and providing a full refund to the original payment method, is upsetting.
The other dress I ordered, the bandage dress, is badly made around the bust. This isn't a fit issue in terms of it happening not to fit me how I'd like, but a manufacturing issue, as there shouldn't be a hard plasticised strip removing all the stretch from the entire top seam of the bust unless this had been accounted for by making that top edge lay closer to the body in the dress construction: this is the reason it doesn't fit and instead sits out gaping at funny angles - there is no flexibility or stretch on the top edge of the bust because of the rubberised non-slip coated strip, but this dress relies on stretch and flexibility in order to conform to the shape of a body.
I would never have bought either of these dresses had I seen them like this in a shop, as they clearly have issues, and the consumer rights laws exist to resolve these precise situations. Looking at other reviews, I'm clearly not the only person to have experienced this behaviour from this company.
19. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Hi F&CS,
We're sorry to hear about your experience. Our aim is always to help our customers find the perfect fit for their figure, and we understand that personal preferences and expectations can vary. If you feel the item you received isn’t as described, we’re here to help support you with a return.
I can see our team has been in touch and is actively working through your return with you.
If there’s anything further we can assist with while we help you find something you love, please don’t hesitate to let us know.
Head of Customer Service
Bodycon Collection
Arrived quickly and great customer service
Arrived very quick and they threw in two free dresses. Bust was quite smaller than expected but gorgeous dresses.
19. december 2025
Besvarelse fra Bodycon Collection
Hi Campbell,
Thank you so much for your lovely review. We’re thrilled to hear your order arrived quickly and that you loved the dresses (and the little extras!).
I’m sorry the bust ran smaller than expected. If you’d like, our customer care team can help with sizing advice or discuss an exchange to make sure your next dress is the perfect fit.
We really appreciate you choosing Bodycon Collection and hope to see you again soon.
Head of Customer Service
Bodycon Collection
Besvarelse fra Bodycon Collection
Hi Garry,
Thank you for taking the time to leave us a review. We’re delighted to hear you found the quality high, the fit accurate, and the service as expected.
We really appreciate your support and look forward to helping you again in the future.
Head of Customer Service
Bodycon Collection
Besvarelse fra Bodycon Collection
Hi Stephanie,
Thank you for your feedback. We’re so glad to hear the fit was true to size and that you’re happy with the quality of your dress.
We hope to help you find another favourite look again soon.
Head of Customer Service
Bodycon Collection
Long wait, but worth it
Took a while for the dress to arrive, panicked it wouldn’t arrive for my party, but it did! It fits really well, although ordering a large as a size 10 was a bit off putting. Great construction, material and style. Communications from the website was very informative. Would order again.
18. november 2025
Besvarelse fra Bodycon Collection
Thank you so much for your review and for trusting us with your party outfit Ms Smith.
We’re sorry to see that delivery took longer than expected, and appreciate your patience during the very busy Black Friday peak shipping period. Shipping times should be back to normal now.
We’re delighted the fit, quality and style worked so well for you. We’d love to welcome you back for your next special event, and thank you for choosing Bodycon Collection.
Head of Customer Service
Bodycon Collection
Beautiful dresses
I love these dresses. The quality is very good, and they fit perfectly. Highly recommended!
2. september 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Thank you so much for your review, Carmen.
We’re thrilled to hear you love your dresses, that the fit is perfect for you. Thank you for choosing Bodycon Collection and we'll love to welcome you back for your next special occasion.
Head of Customer Service
Bodycon Collection
The clothes were just like the photos & excellent!
The clothes were just like the photos. Vibrant colors, good quality strong fabric and great fit.
28. november 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Thank you for your feedback, Sophie. We’re so happy you love your Bodycon looks!
Thank you again for choosing Bodycon Collection. We hope to see you again for your next special event.
Head of Customer Service
Bodycon Collection
Horrible experience
Horrible experience. Shipping takes much longer than they suggest and there’s no way to see an updated shipping date estimate. Really disappointing.
27. november 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Hi Shadia,
Thank you for taking the time to share your feedback.
As outlined on our website, our standard shipping time is 7–10 working days, and your order is currently still within this timeframe. Our team have been in touch to show you how to track your parcel online and to provide you with updates using your Royal Mail tracking details.
We understand how frustrating it is to wait for your delivery and we’re closely monitoring your order to ensure it reaches you as quickly as possible. If we can help with any details, please don't hesitate to let us know.
Head of Customer Service
Bodycon Collection
Stylish and sexy, without costing a fortune
Great info on products, super easy check out and first time 10% applied.
26. november 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Thank you for your review. We hope you love your new look and feel amazing in it. Thanks again for choosing Bodycon Collection, and we'd love to welcome you back with your next event look.
Head of Customer Service
Bodycon Collection
The most flattering and beautiful dress
Purchase was easy and I was confident in my size ordered as their measurements chart was accurate and easy to follow. The dress far surpassed my expectations, its thick fabric and quality design meant it fit my body in the most flattering way, hugging my curves perfectly. The dress is so comfortable to wear and I absolutely love it, I received so many compliments! I’m about 150lb but 5”11 tall and the size Large was perfect for my frame. I’ll definitely be buying more dresses!
24. november 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Thank you so much for your review, Suzanne.
We’re thrilled that the sizing chart helped, and that the fabric, design and fit made you feel confident and comfortable. It’s wonderful to hear you received so many compliments. We appreciate you choosing Bodycon Collection and can’t wait to help you find your next favourite dress.
Head of Customer Service
Bodycon Collection
They don't do refund
They don't do refund, if the dress don't fit you your money is gone.
They also have a very tiny warning labels that can be misleading to your purchase.
I don't recommend this online store at all, go buy somewhere else.
25. november 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Hi Des,
Thank you for taking the time to share your feedback.
We’re sorry to hear the dress didn’t work out for you. We offer a generous 60-day return window and the option of a store credit or gift card for change of mind. I can see the item you purchased was marked as a final sale item, and as shared, is not eligible for returns or exchanges in line with our published return policy.
Our team has already been in touch to walk you through the available options and to help as much as we can within that policy.
If you have any other questions or need further assistance, please reply to our message or contact our support team directly so we can continue to help.
Head of Customer Service
Bodycon Collection
Very good quality fabric
Very good quality fabric. Fast shipping. Will definitely be back.
20. november 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Thank you, Jade, for taking the time to leave your review.
We’re delighted you’re happy with the fit and quality of your Bodycon look and that your order arrived quickly. We really appreciate your support and look forward to welcoming you back to Bodycon Collection again soon.
Head of Customer Service
Bodycon Collection
I really wanted this exact dress for my…
I really wanted this exact dress for my graduation, I am glad I found it in time
25. november 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Thank you for your review, Prajakta.
We’re so glad you were able to find the exact dress you wanted in time for your graduation! We hope you feel incredible wearing it and have a wonderful celebration. Thank you again for choosing Bodycon Collection.
Head of Customer Service
Bodycon Collection
So far everything has been great
Looking for Christmas presents for my wife. So far everything has been great, the product quality, pricing and communication service. I just wish that some of the sale items had more sizes available.
19. november 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Thank you for your review, Darren, and for choosing us for your wife's Christmas gifts!
We appreciate your feedback about sale items and availability. We’ll share this with our team as we plan future launches and sales, so our VIPs can enjoy early access, and you can grab your wife’s favourite looks while they’re still in stock. Thanks again for choosing Bodycon Collection.
Head of Customer Service
Bodycon Collection
These dresses fit beautifully and are…
These dresses fit beautifully and are so well made. The quality is fantastic
18. november 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Thank you, Julie, for your review.
We’re thrilled to hear your dresses fit beautifully and that you’re happy with the quality of your fits. Thanks for choosing Bodycon Collection, and we’d love to welcome you back for your next special occasion.
Head of Customer Service
Bodycon Collection
Website Delays
I liked shopping but the website sometimes took a while to load.
16. november 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Thank you for sharing your feedback.
We’re glad you enjoyed your shopping experience with us. Our team is continually working on improving our online customer experience and performance during busy periods, especially during sales launches, and your comments are incredibly valuable. Thank you for choosing Bodycon Collection, and we hope your next visit is smoother and just as enjoyable.
Head of Customer Service
Bodycon Collection
GORGEOUS
The dress is beautiful just to small I look forward to doing business with you ❤️ in the near future
7. november 2025
Uopfordret anmeldelse
Besvarelse fra Bodycon Collection
Hi Audine,
Thank you so much for your review and for being such a valued VIP! We’re thrilled you love your looks, and our team are always here to help with sizing recommendations tailored to your preferences.
Head of Customer Service
Bodycon Collection
Dette er Trustpilot
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