Extremely helpful and cheerful staff.Nothing was too much trouble.My wife could not manage the last set of stairs so they,quite happily,brought a selection to her.Good old fashioned service which was... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I love the neat jacket and it fits well. It is not a colour I usually select but found the price reduction irresistible! In fact the cinnamon colour is warm, rich and goes well with other colours.... Se mere
Have bought clothes fro bodenhams before theusually dont have awide range but thebqualityand price is uually ok.the shop isin lockdownand i bought my itemonline i made a trip to ludlow to pick theshir... Se mere
Virksomheden har svaret
The Bodneham’s experience is like no other! Wonderfully friendly professional service. Your looked after from the moment you walk in the door until you leave. Great clothes, great atmosphere, staf... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Bodenhams is a family run business located in the heart of Ludlow, Shropshire since 1860, making it one of the oldest stores in Britain. The iconic Ludlow timber building originates from 1405, hosting many vintage and quirky features throughout. Stocking a variety of brands across menswear, ladieswear, lingerie and homeware that include Barbour, Brook Taverner, Fynch Hatton, Seasalt, Masai, Cath Kidston, Triumph, Marie Jo and PrimaDonna, just to name a few. The extensive history is what gives the building and shopping experience at Bodenhams its uniqueness. ‘The Corner Shop’ as originally referred to were four freehold single story shops on the corner of Broad Street and the then Drapers Row (now King Street) where in 1392 the Palmers Guild took on the building. Further owned by many prestigious Ludlow families over the next 400 or so years, William Bodenham acquired the shop in 1860. The son of a farmer, William is said to have turned his back on the countryside in 1858, finding employment in Ludlow with a High Street milliner. He and his wife Emma started their own business which expanded greatly and became one of the great successes of Victorian Ludlow, and the rest is history. Passed down directly through the Bodenham family ever since, the current owners are Roger Curry and his wife Monika. Rogers carpentry background allowed for the shop to have a complete make over from 2012 onwards, giving a modern twist to the shop but keeping the traditional features that Bodenhams is so famed for. Original floor boards, old bread ovens and wooden panelling are just some of the unique features that give Bodenhams its charm to all its customers. Monika's business management and creativity makes them the perfect team, along with long serving staff members all helping to make the business what it is today. Over the last 5 years, Bodenhams have been finalists for both British Independent Retailers Association Independent Shop of the year in 2015 and 2016, as well as STAR Lingerie Awards finalist in 2014 and 2015. Come in to find an array of brands in both menswear and ladieswear, as well as extensive lingerie brands and new homeware collections all brought to you by our staff members friendly and familiar faces. Or, use our new website as an insight into the shop as well as some of our favourite products being available for purchase!
Kontaktoplysninger
1-2 Broad Street, SY8 1NG, Ludlow, Storbritannien
- 01584872786
- info@bodenhams.co.uk
- bodenhams.co.uk
4,9
Fremragende
151 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Used the click and collect service
Used the click and collect service. Ensured the sale item I wanted was still available when I could get into the shop and didn't have to brave the sales crowds to find it and try it on. Item waiting behind the cash till for me. It looks lovely.
4. januar 2022
Ordered online chose to collect as live…
Ordered online chose to collect as live fairly local and informed dog friendly. My dog and I enjoyed shopping in the excellent genuine sale with the usual top class friendly service.
Thank you Bodenhams and Ludlow for you warm welcome
4. januar 2022
Very personal and exceptional service
Very personal and exceptional service. I made a last minute Christmas purchase and they arranged for the item to be dispatched straight away. I received my item a day earlier than expected and was delighted both with the item and the service.
29. december 2021
Poor service
I placed an order last Thursday and it turned out to be out of stock. I received a message that my refund should be with me shortly and I still haven’t received this. A waste of time. I would have at least expected a discount on the any following orders or something but nothing like that. Very disappointing service
19. december 2021
Uopfordret anmeldelse
Besvarelse fra Bodenhams
Dear Dee. I am sorry you had a bad experience buying online from us.
We are a small higstreet indie business trading for five generations in beautiful market town Ludlow. To survive the last two years we had to embrace the online world and start offering this channel to our customers, as we do understand its the future.
Unfortunately, we have no extra resources to do this, and we are still learning. All products available on our website are also on our shop floor. This means unfortunately mistakes occur, stock quantities occasionally get out of kilter, or some other human error happens.
We have processed the refund in the system and let you know as soon as we realised our mistake and apologised for the inconvenience this caused you. I am sorry if that wasn't enough and you felt you have to leave us this negative review.
Best wishes
Monika
Co-owner
Thank you for sending the boots so…Excellent Service
Thank you for sending the boots so quickly but sadly they did not fit but you refunded the money so quickly I am very impressed. Top marks for customer service.
1. december 2021
Extremely fast delivery
Extremely fast delivery, excellent customer services and perfect product! Will buy from you again- thank you so much 😊
4. november 2021
Annual visit
It is always a pleasure to go to the shop when we come to Ludlow. We are a long way away so don't come very often, but look forward to our visit. The staff are all so pleasant.
1. november 2021
Uopfordret anmeldelse
Bodenhams is always brilliant
Bodenhams is always brilliant! Wished we lived closer as we used to but can manage between phone orders and online. Thank you!
28. oktober 2021
Great business and shop
Great business and shop. Brilliant customer service. Will shop again.
21. oktober 2021
I found that the service and delivery excellent
I found that the service and delivery is always very good and when the package came I found a little thank you note from Holly which was a lovely touch …thank you Bodenhams
17. oktober 2021
I ordered my jacket from here as it was…
I ordered my jacket from here as it was out of stock in most stores. It arrived 2 days later, beautifully packaged and with a handwritten note, what a lovely touch! The jacket is everything I was hoping for, just stunning!
7. oktober 2021
Item not in stock so never received
Item was ordered and paid for but then I was notified that they didn't actually have it in stock. I received an immediate refund, but it was all a frustrating waste of time!
23. september 2021
Besvarelse fra Bodenhams
Dear Kate. I am sorry we had to let you down on when you ordered online from us.
We are trading for five generations and pride ourselves on our customer service.
As a small higstreet indie business in order to survive the last two years we had to embrace the online world and start offering this chanel to our customers, as we do understand its the future. This is still a challenge as all our products listed on our website are also available on the shop floor.
This means sometimes errors happen. But we always process the refund as soon as we realise (mostly same day) and email customers this information to limit disappointment.
I am sorry if this wasn't enough and you felt you have to leave us this negative review.
Best wishes
Monika
Co-owner
Jumper
Great service from this company. Also realistic postage prices for posting to NI. I ordered a jumper which arrived exactly when they said it would. Postage was a sensible £3.95. Other sites had quoted £13 + to send to NI.
Cannot fault this company at all - and the jumper is perfect.
19. september 2021
Searched all over for my dress
Searched all over for my dress, and bingo you had it. Just a shame it wasn't on sale!!
Excellent service within a couple of days
Thank you.
13. juli 2021
Besvarelse fra Bodenhams
We are glad we had what you were looking for! Thank you for your review.
Great service and communication
Great service and communication. Smooth transaction, thank you.
7. juli 2021
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