Ordered uniform on 22nd July. After 6 ignored emails got a dispatch date of 30th August. It is now 8th September, my autisitic son has had to start school without uniform as nothing has been delivere... Se mere
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Se, hvad kunderne siger
We were treated with courtesy. The staff member who served us was helpful and discrete with his advice. The specific sizes require arrived within the expected time frame and we were very happy with t... Se mere
Virksomheden har svaret
Such great customer service. Chris was amazing. We went for school uniform and he let the children try on different sizes and was very patient and knowledgable about what was required. Allowed us to e... Se mere
Virksomheden har svaret
This order of a PE shirt took 1 month to arrive. Previous orders have been relatively quick, not sure what happened on this occasion but it was needed sooner than arrived. Quality of the shirt... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Smart and casual menswear, formal suit hire, wholesale printed & embroidered workwear, and secondary schoolwear. An employee-owned company with real focus on improving our customer service and quality of products offered. Now incorporating the School Threads range of primary school uniform.
Kontaktoplysninger
Unit 2, Affinity Devon Outlet Centre, Clovelly Road, EX39 3DU, Bideford, Storbritannien
- 01237472283
- sales@dawsclothing.co.uk
- dawsclothing.co.uk
3,4
Middel
229 anmeldelser
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Ordered uniform on 22nd July
Ordered uniform on 22nd July. After 6 ignored emails got a dispatch date of 30th August. It is now 8th September, my autisitic son has had to start school without uniform as nothing has been delivered. Emails go ignored, no updates, telephone number is joke as you ring and get told to email.
Appalling customer service.
8. september 2026
Uopfordret anmeldelse
Dispatch items to stop you complaining…
Dispatch items to stop you complaining ignored several emails regarding the order and not given any date, makes me wonder if they are just getting there items made somewhere else and putting a mark up on them. I’ve worked in a clothing press for uniform and even in busy periods we could turn them round in a week. If they can not cope with the orders maybe don’t bid for the school contracts. I have rejected work I know my company can not deliver due to the size of a contract.
26. september 2025
Uopfordret anmeldelse
Quality of clothes is excellent
Quality of clothes is excellent can not fault the school uniform. But on this visit the man serving was so unhelpful and had a real can't be bothered attitude. Which is a real shame as the lady we had dealt with previously was amazing and so helpful in getting the right size.
6. juni 2024
Extortionate prices!!!
Extortionate prices!!!! I was gobsmacked at the price of a PE Polo £30 is ridiculous!!
11. juni 2024
Besvarelse fra Daw's Clothing Company Ltd
Thanks for your review Jo, although I think it's a shame you feel a potentially damaging one star review of our company overall should be based on the price of one product, a product which we have almost no control over as the school ask us as their supplier to stock it.
School uniform is not immune to the inflation and rising global manufacturing costs every industry has experienced over the last couple of years, alongside the current increases in shipping costs due to ongoing maritime piracy problems - a very real problem.
To this day we still subsidise a large portion of our embroidery and print costs, choosing as a family business NOT to apply these additional charges to garments. I would recommend that should you like the school to change their uniform entirely to cheaper, poorer-quality products that will last half as long, that you approach them directly to discuss this further.
Besvarelse fra Daw's Clothing Company Ltd
Thanks very much for the review Helen, much appreciated.
"Happy Camper"
I have used Daws before when the store was in Barnstaple and as such knew how good it is. The service I had the other day was just as I expected; courteous, efficient and professional with a sprinkling of humour without crossing the line and of course the product; a dinner jacket and accoutrements, is immaculate so well done and keep it up..
30. maj 2024
Besvarelse fra Daw's Clothing Company Ltd
Thanks very much for the review Stuart, much appreciated. Great to hear you had another positive experience shopping with us.
Delivery time was ok and what I ordered…
Delivery time was ok and what I ordered was what I got. They were also communicating consistently
30. maj 2024
Besvarelse fra Daw's Clothing Company Ltd
Thanks very much for the review Mary
CHRIS was Super helpful, lovely quality clothing. Had to wait for the trousers from manufacturer. Don't leave buying a suit too long.
Super helpful. Lovely quality.
15. maj 2024
Besvarelse fra Daw's Clothing Company Ltd
Thanks again Adrian, always a pleasure
Daws purchase
Was easy to place the order. Received my purchase within a few days and was informed throughout where the item was and when it was going to be delivered
15. maj 2024
Besvarelse fra Daw's Clothing Company Ltd
Thanks very much for the review, much appreciated
I went on 27 April in to the shop to…
I went on 27 April in to the shop to buy few school ties for my boy. And they ordered a PE top as they didn't had his size in. Since then, I never got any email, confirmation or anything no so ever about the PE top. Still waiting for it .....
27. april 2024
Went into Daws
Went into Daws, Affinity Outlet, Bideford to be told they had no uniforms avaliable. So I went and bought online to be delivered to myself. Thought I'd check the tracking- only to find its been dispatched from the very same place that said they didn't have any.
The guy in the shop was rude and obnoxious!!!
I will order to be delivered from now on, as that is someone I would be happy to not cross paths with again!!!!
10. maj 2024
Besvarelse fra Daw's Clothing Company Ltd
Thanks for your review Ashleigh, I'm sorry to hear you had a negative experience shopping with us. We take all reviews seriously, good or bad.
I'll speak to the staff member in question, as this is not the level of customer service we can usually take pride in.
With regards to the schoolwear, during "off-season" we do indeed keep low stock levels, and these can be depleted quickly if we have a busy few days, but we're always quick to re-stock for orders, again normally within a few days.
Regardless of whether you order in-store or via the website, if we've run out of stock of something, we order in blank garments and then apply any required print or embroidery in-house. Once ready, customer orders are then shipped from our shop on a daily basis via Royal Mail, or made ready for customer collection. They don't come from anywhere else, these are our only premises, so I'm not quite sure where else you would expect them to come from. Please do get in touch if you'd like to discuss any of this further.
Daws give fantastic service.
Daws are brilliant, their school uniform is excellent quality and their customer service is outstanding. My eldest is built like the Incredible Hulk, Chris and his team are brilliant at accommodating his needs, looking into different brands to get the right size for him if the standard uniform doesn’t fit.
27. april 2024
Besvarelse fra Daw's Clothing Company Ltd
Thank you so much for your kind words Maria, your review is appreciated. Look forward to seeing you again
Time after time there was problems with…
Time after time there was problems with the order not on time or delays it was rectified to its best outcome, I am still waiting for a refund from the 22nd of April as a good will gesture of £82.11 ....I have used Daws before but unsure if I will again
23. april 2024
Besvarelse fra Daw's Clothing Company Ltd
Thanks for your review Guy, we appreciate all reviews good and bad. We can only apologise for the problems we experienced while producing your garments. This was unfortunate and we take full responsibility.
We currently have our point of sale provider looking into the failed refund as they currently have no answer as to why it happened - hence why we then processed it manually for you.
Hopefully we'll see you again when we can hopefully redeem ourselves!
Gentleman that served me
Gentleman that served me, gave me his full attention and dealt with my request effortlessly
4. maj 2024
Besvarelse fra Daw's Clothing Company Ltd
It was an absolute pleasure, thank you for taking the time to review our services.
Besvarelse fra Daw's Clothing Company Ltd
Thanks for the review Dena, it's really appreciated. Glad to hear your experience was a positive one.
Friendly, professional service
Many thanks for supplying and embroidering the polo shirts for the Barnstaple Male Voice Choir. Great friendly service as usual
29. april 2024
Besvarelse fra Daw's Clothing Company Ltd
Thanks very much for the review Patrick, always a pleasure to supply the choir. Look forward to seeing you again
Besvarelse fra Daw's Clothing Company Ltd
Thanks for the review Lucy!
I went to Daws at Atlantic village to…
I went to Daws at Atlantic village to buy a new suit.IThe gentleman who served me was very friendly, knowledgeable and did not rush me.The trousers were too large so a smaller pair was ordered and was ready for collection within 48 hours.A very present experience and I would highly recommend this business.
11. april 2024
Besvarelse fra Daw's Clothing Company Ltd
Thanks for the review Brian, it's very much appreciated. It was an absolute pleasure.
Besvarelse fra Daw's Clothing Company Ltd
Thanks for the review Jeff, it's unfortunate that the manufacturer experienced some delays while we were waiting for the trousers to ship to us.
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