Store website was a little bit odd with incorrect item description displaying in the cart. But a nice support person got back to me quickly about the problem. Otherwise the ordering process went w... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My new snowboard mitts arrived very quickly! Bob's was the only retailer that had the mittens I wanted in the color and size I desired. Great price and very quick shipping, highly recommended!
Wanted the older Patagonia 26L backpack in a specific green buckhorn green color, but it was sold out everywhere. I found it on Bob’s website, though I had never heard of the company before. After doi... Se mere
I've seen quite a few negative reviews of this website and I'm not sure what happened with other's orders. I just know I ordered my product early morning and shipped later that day and I received mine... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Bob's Sport's Chalet specializes in outdoor gear and clothing for ski, snowboard and hiking. We carry over 100 of the top brands including: The North Face, Patagonia, Salomon, Under Armour, Burton, Spyder, Descente and Obermeyer. Visit us online or at...
Kontaktoplysninger
91 Pine Street, 06010, Bristol, USA
- 1-800-677-1479
- info@bobssportschalet.com
- bobssportschalet.com
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exactly what I ordered
Exactly what I ordered. Got to me in a timely fashion with no issues.
Everyone was so friendly and helpful!
Birthday gift
The shoes were a gift for my daughter. They were delivered on time, and my daughter is very happy with the shoes!
MISSIN ITEM NO HELP FROM COMPANY
The item was shipped but states at one point since June 13th today is July 16th. They refuse to file a claim or do anything about this for another week to week and a half. I think this is sad for any company to take this long. I called the company and right from the start she was down right rude in her tone and stated "if this call is strictly about that order there's nothing else I can do. Goodbye." So I am out money and product.
I suggest if ordering online shop else where. I never had a company not take care of the customers issues immediately or in a timely manner. This is definetly not a timely manner.
The only store that still sold the…
The only store that still sold the jacket I was looking for. Great price and shipped quickly.
Great Experience Despite My Initial Concerns
Wanted the older Patagonia 26L backpack in a specific green buckhorn green color, but it was sold out everywhere. I found it on Bob’s website, though I had never heard of the company before. After doing some research, I found a lot of mixed reviews. One Reddit post suggested calling the store to confirm the item was actually in stock, so I did just that before placing my order. I live in Brooklyn and paid for 3 day air shipping $11 just to be safe, but I actually received it the very next day. I’m really happy the experience turned out so well because I was pretty worried at first. In the end, getting this backpack was totally worth it haha.
Is it really a good idea to order…
Is it really a good idea to order online from a place called Bob's Sports Chalet? I wasn't sure, but they had a Patagonia jacket I wanted to give my kiddo, so I did. After receiving it on 3/2/26, the jacket unexpectedly started to come apart soon after. The website states 30 days to return merchandise but for some reason they set the cutoff to 3/27/26. I emailed the site, explaining the issue. I was ignored. I emailed once more. Ignored. And again. Ignored.
Good communications and quick service
Easy ordering
Easy ordering, quick delivery. And I grew up in Bristol, so I was surprised and pleased to order from Bob’s Chalet.
The website was easy to navigate
The website was easy to navigate. And my item was delivered ahead of schedule!
Do not buy performance ski boots at Bob's Sports Chalet
I recently bought a pair of Salomon S/Pro Alpha 130 ski boots. After my purchase I brought the ski boots home and put in my footbeds only to find that the ski boots caused my legs to bow when I flexed them. I understand that each skier's anatomy is different and their experience in a particular ski boot will vary. However, Bob's does not carry an extensive line of performance ski boot alternatives and I asked for a refund. I received a refund but was charged a 10% fee.
The ski boots were never used and were returned in 1 week after purchase. I was mindful of the salesperson's time when I tried on the ski boots in the store and I made a good faith effort to test the ski boots with my footbeds at home. Given the fee that I was charged I do not believe that Bob's Sports Chalet gave me the same courtesy.
New Poles
Product was fairly priced and was a quick ship! My wife skied last week and loved the new orange poles that went well with her equipment!
Easy online shopping
Easy online shopping. Item description was spot on. Quick delivery,and just what l needed. Thank you Bobs sports.
Love u guys
Thank u so much for the binding they are awesome and got them at a great price. The delivery was very fast thank u again.
Awful online customer service
One of the worst customer service experiences I have ever had. I tried to email with them to exchange a Christmas gift and was given the runaround for 6 weeks without ever getting closer to learning how to initiate the exchange (which is clearly allowable per the policy on their website). Why they would choose to lose a customer (and that customer's family) over an inability to even elucidate an exchange policy, let alone make the exchange, is beyond me.
scammers
lies about warranty's do not buy from these scammers, my friend was pressured into buying more expensive skis than he was comfortable with because of some "warranty" which did not exist and now hes stuck with broken skis. dont buy from these scammers
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