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Bob Jane T-Marts - Springvale Anmeldelser 1

•
TrustScore 3.5 ud af 5

3,3

Dækbutik
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Lokation

Skift lokation

144 Springvale Road, 3171 SPRINGVALE, VIC, AU

•
03 9546 7711

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Virksomhedsoplysninger

  1. Dækbutik
  2. Butik med bilbatterier
  3. Hjulbutik

Skrevet af virksomheden

Bob Jane T-Marts is the most trusted name in tyres and wheels in Australia. We have over 130 stores nationwide to assist with the best tyre and wheel prices, top brands, partnered with great service. Bob Jane T-Marts stocks the highest quality wheels and tyres for passenger cars, performance cars, 4x4s, vans and light trucks. All tyre prices include fitting, balance, tubeless valves (excluding tyre pressure monitoring systems), GST and tyre disposal. Australia Wide Warranty. Our Best Tyre Price Guarantee means that If you find a cheaper identical tyre stocked locally, we match the tyre price and pay you 10% of the difference. See our website www.bobjane.com.au for terms and conditions.

Kontaktoplysninger

  • 144 Springvale Road, 3171, SPRINGVALE, VIC, Australien

  • 03 9546 7711

3,3

Middel

TrustScore 3.5 ud af 5

1 anmeldelse

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 78 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 2 ud af 5 stjerner

Expected Better

Went in for my first tyre change on my 08 BMW, drove her up there working fine, the fitters were great and did the job quickly and were of great assistance however when I got her back she was shaking when taking corners and eventually started to shutting off with errors related to inflation sensors and speed sensors (Not what you want especially when you just dumped $1500~ into new tyres), I called them on the monday morning as I had it done on saturday and asked one of the guys to chuck her up on the hoist and check the sensors which he was cool with however later in the afternoon I when I called to alert them that she was being towed another person picked up and was refusing to take any responsibility for even the possibility that a sensor could've been damaged or something went wrong in the process, trying to blame me for the problems that had occurred and even tried to tell me that my vehicle didn't have speed sensors! Fortunately when I came the next morning to discuss the issues further she started and no longer had the problems she and the fitter did end up putting it on the hoist to allow me to check the sensors weren't damaged while trying to re assure me that they didn't damage anything in the process. A+ to the fitter dude does a solid job, Because of the gronk in the office I had to deal with however I would never recommend anyone to take their vehicle there under any circumstances only giving 2 stars because the fitters were good.

4. december 2023
Uopfordret anmeldelse
Bob Jane T-Marts - Springvale-logo

Besvarelse fra Bob Jane T-Marts - Springvale

Hi Josh Keen, thanks for your feedback regarding your recent visit to our Springvale store.

We would like to find the appropriate solution for you. Please contact our National Support Office at feedback@bobjane.com.au with your contact details and vehicle registration.

Thanks - Bob Jane T-Marts National Support team.

Dette er Trustpilot

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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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