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Bob Jane T-Marts - Melbourne Anmeldelser 2

•
TrustScore 3 ud af 5

3,0

Dækbutik
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Lokation

Skift lokation

697 Elizabeth Street, 3000 MELBOURNE, VIC, AU

•
03 9329 6311

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Virksomhedsoplysninger

  1. Dækbutik
  2. Butik med bilbatterier
  3. Hjulbutik

Skrevet af virksomheden

Bob Jane T-Marts is the most trusted name in tyres and wheels in Australia. We have over 130 stores nationwide to assist with the best tyre and wheel prices, top brands, partnered with great service. Bob Jane T-Marts stocks the highest quality wheels and tyres for passenger cars, performance cars, 4x4s, vans and light trucks. All tyre prices include fitting, balance, tubeless valves (excluding tyre pressure monitoring systems), GST and tyre disposal. Australia Wide Warranty. Our Best Tyre Price Guarantee means that If you find a cheaper identical tyre stocked locally, we match the tyre price and pay you 10% of the difference. See our website www.bobjane.com.au for terms and conditions.

Kontaktoplysninger

  • 697 Elizabeth Street, 3000, MELBOURNE, VIC, Australien

  • 03 9329 6311

3,0

Middel

TrustScore 3 ud af 5

2 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 76 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Booked my car (ford ranger 2in lift) in…

Booked my car (ford ranger 2in lift) in for a tyre rotation / balance and wheel alignment, on arrival and confirmation of the services requested I asked about the wheel alignment procedures and what would be adjusted. The sales team advised me that only toe in / out is adjusted. I informed the sales person that my tyres have obvious signs that show more than toe in / out needs to be adjusted . All 3 perimeters of the wheels are adjustable on the ford ranger (castor , camber and toe in) But bob jane tmarts only check and adjust the toe in and wont touch the other two angles but they charge for the "wheel alignement" which on my car means all 3 angles. Anybody with a small amount of mechanical, a piece of string and a tape measure can do the toe in adjustment at home. Its about time companys like this provided the service that customers want and pay for. All through my years working as a motor mechanic when a alignment was requested all 3 angles where checked and adjusted if the car had the required adjusting points. Never again will i book a wheel alignment or any other service with bob jane

6. juni 2026
Uopfordret anmeldelse
Bob Jane T-Marts - Melbourne-logo

Besvarelse fra Bob Jane T-Marts - Melbourne

Hi, we're sorry to hear about your recent experience at our store. We'd love to get some further details from you so we can investigate and move to remedy your disappointment. If you could please email some contact details and vehicle registration to feedback@bobjane.com.au so we can escalate this. Thanks, Bob Jane T-Marts National Support Team

Bedømt til 5 ud af 5 stjerner

Tire puncture repair in a Jiffy

Had a tire puncture needed to get it repaired day after Boxing Day where most of the tire centers are closed for holidays. Few places open were quoting ridiculous waiting times we needed to get it done ASAP we are headed out of town for holidays. Drove to Bob Jane T-marts Elizabath St. Melbourne met store manager Mike explain our situation and he said this job will take 1.5 hours. Mike gave instructions to Luke to take care of the assigned job. To our surprise we were stunned it was done in a jiffy to the perfection. This is absolutely great customer service under promise over delivered service was an awesome experience and a relief where we were running behind time. Thank you so much Mike, Luke and the Bob Jane team for your extraordinary customer service. We will have no hesitation to recommend Bob Jane T-Marts Elizabath Street efficient services to anyone whose looking for tire services.
Bye now
Cheers
Anton

27. december 2023
Uopfordret anmeldelse
Bob Jane T-Marts - Melbourne-logo

Besvarelse fra Bob Jane T-Marts - Melbourne

Thanks for the awesome review Anton!

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