BOATERexam.com Anmeldelser 

17.764
TrustScore 3 ud af 5

2,8

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

They never mailed me my card. They asked for additional fees, claiming it’s a replacement even though the original never showed up. Then the replacement card never showed up. I complained again and th... Se mere

Bedømt til 1 ud af 5 stjerner

Regret using this company!!! They claimed to mail a physical card and when it doesn’t arrive on time they say it’s typical to arrive late. Then when it’s past 90 days they have an entire website for “... Se mere

Bedømt til 4 ud af 5 stjerner

This course was extremely annoying to take due to the 10 second sail boat intro on almost every module! By the time I was on the 2nd or 3rd module I was totally distracted on how to move through the... Se mere

Bedømt til 5 ud af 5 stjerner

I started out weak on Chapter one. Not knowing the difference between the Outboard and Stern drive motor illustration. After I finally completed Chapter One I began to follow along with the voice and... Se mere

Virksomhedsoplysninger

  1. Bådforhandler
  2. Butik med biltilbehør
  3. Hobbyforretning
  4. Fritidscenter

Skrevet af virksomheden

The BOATERexam.com® mission is simple: Help people discover the joys of boating safely and legally. As a trusted leader in boater safety education, we create online courses that are fun, convenient, and compliant with mandatory education requirements of 45 U.S. states and all Canadian provinces. And with over 2,000,000 happy customers (and counting), you can be sure you're getting certified in boater safety from a guide you can trust.

BOATERexam.com

Skrevet af virksomheden

Complete online course
Fully animated and narrated
Industry leading customer service

Kontaktoplysninger

2,8

Middel

TrustScore 3 ud af 5

18 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,8

Alle anmeldelser

(17.764)

9 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Excellent

Excellent, splendid!!! the course material was well planned and thorough. I'm confident, I have learnt valuable information regarding operating a pleasure craft. Keep up the excellent service !!!
Ajay

16. august 2023
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

I paid $34.59 On this Test First time…

I paid $34.59 On this Test First time Passing It took Only 3 - 5 Weaks i recieved my Florida Boating Perment Card on July 2and

All u gotta do is Pay for the course Once u pass u get it issued by the FWC Wildlife and give them ur Birthdate and When u Passed the Test. i see a phiew of u Making Bad reviews cause all yall Aint Issuiing yall card and making sure it arrives it takes about a Month or 3-5 Weaks

2. juli 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

On 2023-02-02 I paid for and passed the…

On 2023-02-02 I paid for and passed the exam and was emailed a temporary PCOC which expires after 60 days after issue. I was advised that I would receive my permanent card in the mail. It is now the middle of June and I have still not received my card. All recent attempts to call into 1-866-688-2628 to report my problem, over the course of the last two days, resulted in a recorded msg. stating that they have experienced an outage and to try back later.

16. juni 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Good luck with customer service

Good luck with customer service. They abandon chats randomly. Very rude.

12. juni 2023
Uopfordret anmeldelse
BOATERexam.com-logo

Besvarelse fra BOATERexam.com

Hi Mike,
I am so sorry you had this experience with our office. We strive to make interaction a positive one. I will definitely be looking into this to get this rectified asap as I do not want one to go through this. If we can still be of service to you please give our office a call at 1-800-830-2268, we are available 8am to 8pm CST.
Thanks,
Deborah
Customr Service Manager

Bedømt til 1 ud af 5 stjerner

I bought the exam and started the…

I bought the exam and started the course. The next day I logged in and the course is gone. Customer service said I have to do the course on an iPhone with the app. Which is fine, just wish there was an online version for my laptop that worked.

8. juni 2023
Uopfordret anmeldelse
BOATERexam.com-logo

Besvarelse fra BOATERexam.com

Hi Ron,
We were having an issue at the time with our website. This has been fixed and you can proceed with the site. I am sorry you had this inconvenience.
Thanks,
Deborah
Customer Service Manager

Bedømt til 1 ud af 5 stjerner

Unresponsive page

I was provided with login and coupon to apply (after paying for the full course through safeboat) . When applying coupon the page became unresponsive and customer service was available ("due to outage")
Tried to log in and it required another duplicate payment after which the page was unresponsive and course material did not load.

26. maj 2023
Uopfordret anmeldelse
BOATERexam.com-logo

Besvarelse fra BOATERexam.com

I am sorry you had this expereince with us, i would be glad to look into this for you if you could provide the username or email adderss used on the account.

Bedømt til 1 ud af 5 stjerner

This company is a complete scam

This company is a complete scam. They do not issue the legit card. Do not spend your money here. They willl tell you to wait for your real card. Then after waiting they told me i waited too long and I would have to issue a new card and that i waited too long to get the issue resolved so I have to pay AGAIN for a card that never came. They do this to everyone. Scammers.

10. marts 2023
Uopfordret anmeldelse
BOATERexam.com-logo

Besvarelse fra BOATERexam.com

HI Cole,
I would like to better understand what happened with your card. Will you provide me with your last name or email used to sign up for our course so that I can review your account please. After you pass the online course, we do issue you a temporary card to use while your permanent card is being mailed to you.

Bedømt til 1 ud af 5 stjerner

Do not use this company!

I wish I read these reviews beforehand. I enrolled in the Safety at Sea course. I tried to log in and like the other reviews, I got an Error 500 message. When you call the call center, you get someone who sounds like they are talking on a cell phone, not at an actual office. Several times I was told that my ticket was being escalated but no one called me back. They took my money, knowing full well that the Safety at Sea course was being taken over by US Sailing. Do not take a course with this company!

6. marts 2023
Uopfordret anmeldelse
BOATERexam.com-logo

Besvarelse fra BOATERexam.com

Thank you for letting us know about your expierence with our course. I would like to look into this further for you. Can you provide me with your full name or email used to sign up for our course

Bedømt til 1 ud af 5 stjerner

Bought the course, cannot connect for months

I bought the course and upgraded to the iLearntoboat option for $64.95 on November 11. At the time of writing this review, I have not been able to get in a take the course. I keep getting Error 500 no matter if I go in via boaterexam.com or iLeartoboat.com or mobile app. I had called after a week of trying and got a female support person (forgot her name) and she could not give me an answer for resolution ETA. I decided to give it another week and still no resolution. Tried calling again and got no one. Sent an email to the support email address - Julia O respond on 11/18 and said to try the mobile app but that did not work. Tried calling again and again. Sent more emails and no response. My last email (sent today) was to request a refund. I really do not understand the horrible support, and I can't see how they have a 5 star rating. You need to investigate this company and adjust your rating appropriately as the behavior appears to be a scam.

5. december 2022
Uopfordret anmeldelse
BOATERexam.com-logo

Besvarelse fra BOATERexam.com

Hi Dan, I am so sorry you had this experience. I would like to review everything that happened and understand what went wrong. Can I have the username or email on your account please? Thanks Deborah, Customer Service Manager

Bedømt til 1 ud af 5 stjerner

Customer service is horrible!

Customer service is horrible!! I been dealing with a issue with Boater Exam not sending my licensing paperwork over to my state, so I can get my official license. This issue has been on going for over 5 months and still no resolution. Every time I try to speak to supervisors, they “none available”. Don’t use Boater Exam!!!

16. juni 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Deceptive!

Good course content. Upon competing of the class I did not get a temporary certificate as the link to it was bad. Contacted the company who a month later advised "in Massachusetts the class could only be used as a study guide" and that I would still have to take an 8 hour class sponsored by Masachusetts Environmental Police. they did not disclose that up front. Wasted time.

2. august 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I myself and couple friends took this…

I myself and couple friends took this course and paid up front. We all passed the course and got our "temporary" certificates that said we would get our permanent cards working 5 weeks and its been over 6 months and still no cards or a response from them after trying to contact them. Check their BBB rating I wish I did before I wasted my money.

11. april 2022

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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