I've used their services for very few times The driver was punctual, professional and courteous, and the vehicle was clean and comfortable. They provided a child seat as requested, making the journey... Se mere
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Se, hvad kunderne siger
Used Blue Airport Transport for a recent trip and honestly couldn't have asked for a smoother experience. The driver was on time, tracked my flight so there was no waiting around even though I landed... Se mere
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I was really impressed with this service; would use them again and recommend them. The WhatsApp confirmations the night before a flight and updates about drivers ETAs were all helpful and appreciate... Se mere
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I greatly appreciated the fact that both the company and the driver were easily communicable and were very well communicated with me. They prioritise passenger experience and arrival time above anyth... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Blue Airport Transfer, where every journey begins with a promise of excellence. Specialising in UK Airport Transfers, we are more than just a service; we are your gateway to effortless travel across the United Kingdom. Understanding the nuances of air travel, our team is dedicated to providing seamless, timely, and comfortable transfers to and from all major UK airports. Whether you're jetting off for a holiday, returning from a business trip, or simply navigating the complexities of airport commutes, Blue Airport Transfer is your reliable partner.
Kontaktoplysninger
188 Regina Road, UB2 5PR, London, Storbritannien
- +442082025533
- info@blueairporttransfer.com
- blueairporttransfer.com
4,8
Fremragende
250 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
DO NOT USE
Booked for a double pickup and numbers confirmed. When the car arrived it was completely inadequate for our requirements. No solution was offered and the response from the company was disgraceful. This left me ( a loan female in my late 60s) stranded at 3am with no way of connecting with my family at the airport. Finally arrived by another method but only just in time to catch my plane. A distressing and unhappy experience.
26. august 2024
Uopfordret anmeldelse
We paid up front over £100 for what we…
We paid up front over £100 for what we thought was a private car taxi, including a car seat. However as we got chatting to the taxi driver, turns out this was an Uber driver booked by Blue. The company ‘claims’ their driver had a break down, however never told us that they would use an Uber, which was not what we paid for. We also paid extra for a child’s car seat which wasn’t provided. When I complained thier story changed from “driver was delayed so we asked a 3rd party to provide a driver we didn’t know it was an Uber” to “yes we booked an Uber because driver wasn’t available “. They have said child seat fee will be refunded, so let’s wait and see.
1. september 2024
Uopfordret anmeldelse
It was a great journey and the driver…
It was a great journey and the driver was so nice and helpful!
17. august 2024
Uopfordret anmeldelse
Incompetent and Rude - Do Not Use
My experience with Blue Airport Transfer was nothing short of a disaster, nearly causing us to miss our flight. Despite confirming the luggage requirements the day before, the car that arrived was far too small for our needs. When I called the company to address these issues, I was met with a hostile and defensive response, with the blame being unfairly placed on me.
I requested to cancel our return journey and refund both that cost and the additional transport expense we had to incur. Since then, Blue Airport Transfers has offered me £10 as "compensation" for their staffs rudness. Their lack of professionalism and customer care is appalling. I would strongly advise avoiding this company if you value reliability and decent customer service.
26. august 2024
Uopfordret anmeldelse
Mo was punctual and easy to find…
Mo was punctual and easy to find outside the airport, thanks to his indication. In the car, he was very nice and polite. We had a great experience with Mo.
24. august 2024
Uopfordret anmeldelse
Besvarelse fra Blue Airport Transfer
Dear Elodie Rolland,
Thank you for taking the time to write such a positive review for us!
Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.
Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.
Best regards,
Olivia
Customer Support
Blue Airport Transfer
Besvarelse fra Blue Airport Transfer
Dear Rosa Gutiérrez,
Thank you for taking the time to write such a positive review for us!
Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.
Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.
Best regards,
Olivia
Customer Support
Blue Airport Transfer
Improvable
When we arrived at the meeting point the driver was not there. We had to follow his directions to find the orange parking lot (I didn't like that one). Once in the car he was friendly and tried to talk to us. During most of the trip he called his company or they called him on the car speaker (it was a bit stressful). I recommend using a headset.
16. august 2024
Uopfordret anmeldelse
Besvarelse fra Blue Airport Transfer
Dear David,
Thank you for providing your feedback.
We deeply regret that our service did not meet your expectations and sincerely apologize for any inconvenience this may have caused. Your feedback is invaluable to us, and we are committed to using it to enhance our service quality. Please rest assured that we are taking immediate steps to address the issues you raised and are dedicated to delivering a significantly improved experience for you in the future. Your satisfaction is our top priority, and we look forward to the opportunity to better serve you moving forward.
Best regards,
Olivia
Customer Support
Blue Airport Transfer
Perfect Journey
Perfect Journey. Mo is a very profesional and polite person
23. august 2024
Uopfordret anmeldelse
Para mí el conductor fue muy amable y…
Para mí el conductor fue muy amable y simpático , llegamos a tiempo al hotel y aparte fue muy simpático y conversó con nosotros todo el viaje y se nos hizo más ameno
19. august 2024
Uopfordret anmeldelse
Professional Service. Although the plane was delayed the…
Although the plane was delayed the driver kept in touch and successfully collected and delivered me.
22. august 2024
Uopfordret anmeldelse
Besvarelse fra Blue Airport Transfer
Dear Andrew North,
Thank you for taking the time to write such a positive review for us!
Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.
Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.
Best regards,
Olivia
Customer Support
Blue Airport Transfer
Mo from Blue AirPort Transfer
Mo from Blue AirPort Transfer made our transport enjoyable from the airport to our hotel. Not only was he professional, he also provided useful tips for our stay. We will definitely be requesting Mo for our next ride.
21. august 2024
Uopfordret anmeldelse
Besvarelse fra Blue Airport Transfer
Dear Fern Navarro,
Thank you for taking the time to write such a positive review for us!
Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.
Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.
Best regards,
Olivia
Customer Support
Blue Airport Transfer
Great Service
The driver (Mo) was punctual and extremely helpful. Overall, I would recommend this service to those in need of an airport transfer.
9. august 2024
Uopfordret anmeldelse
Besvarelse fra Blue Airport Transfer
Dear Nick,
Thank you for taking the time to write such a positive review for us!
Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.
Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.
Best regards,
Olivia
Customer Support
Blue Airport Transfer
Nice trip
It was an hour trip. The driver was nice and i felt safe.
Also, i received simple instructions related to the pick up point.
11. august 2024
Uopfordret anmeldelse
Besvarelse fra Blue Airport Transfer
Dear Paula Huck,
Thank you for taking the time to write such a positive review for us!
Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.
Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.
Best regards,
Olivia
Customer Support
Blue Airport Transfer
A very kind driver who made the drive…
A very kind driver who made the drive to the airport a pleasant experience. Despiste the heavy traffic in London he made his best to take us to the airport ni time. If we needed a transfer again, we really would like him to be our driver again.
16. august 2024
Uopfordret anmeldelse
Besvarelse fra Blue Airport Transfer
Dear Cristina Valderrama Benito,
Thank you for taking the time to write such a positive review for us!
Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.
Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.
Best regards,
Olivia
Customer Support
Blue Airport Transfer
Amazing
Amazing. Mo is a great driver with a cool culture and education. Thanks bro!
15. august 2024
Uopfordret anmeldelse
Besvarelse fra Blue Airport Transfer
Dear Jorge Sunset Blvd,
Thank you for taking the time to write such a positive review for us!
Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.
Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.
Best regards,
Olivia
Customer Support
Blue Airport Transfer
Mo our driver was wonderful!!
Mo our driver was wonderful!!! He was kind, professional and made our journey enjoyable with a little conversation as well as apologized for our longer than usual wait at Heathrow because our assigned driver had a breakdown and Mo was called in to rescue us😊
Will definitely ask for him again👍
13. august 2024
Uopfordret anmeldelse
Besvarelse fra Blue Airport Transfer
Dear Diane Lupo,
Thank you for taking the time to write such a positive review for us!
Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.
Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.
Best regards,
Olivia
Customer Support
Blue Airport Transfer
Very Great services
Very Great services. Replies in seconds booked twice with this company very reliable all drivers are friendly and kind there’s no waiting around walk out of the airport and drivers allready there waiting and smiling.
Definitely will be using all the time thank you.
13. august 2024
Uopfordret anmeldelse
Besvarelse fra Blue Airport Transfer
Dear Consumer,
Thank you for taking the time to write such a positive review for us!
Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.
Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.
Best regards,
Olivia
Customer Support
Blue Airport Transfer
Our driver mo was great
Our driver mo was great, punctual and polite. Great chat during the journey and send us to the airport in a safe manner. Will not hesitate to recommend blue airport transfer and his service to anyone who needs transport in London .
13. august 2024
Uopfordret anmeldelse
Besvarelse fra Blue Airport Transfer
Dear yg t,
Thank you for taking the time to write such a positive review for us!
Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.
Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.
Best regards,
Olivia
Customer Support
Blue Airport Transfer
Everything great
Everything great. The driver was very kind as was the company.
12. august 2024
Uopfordret anmeldelse
Besvarelse fra Blue Airport Transfer
Dear Lucía Martinez Gomez,
Thank you for taking the time to write such a positive review for us!
Your feedback truly brightened our day. At Blue Airport transfer, we always try our best to make our customers happy, and your positive feedback tells us we're doing a good job. Your happiness is really important to us.
Thank you again for choosing Blue Airport Transfer and for telling others about your experience. We appreciate your time and look forward to serving you again soon.
Best regards,
Olivia
Customer Support
Blue Airport Transfer
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