Terrible customer service and misleading product
I ordered a wallet that looked NOTHING like the one advertised. When I requested a refund, instead of simply processing it, this company has made me go back and forth through multiple emails, repeatedly trying to haggle with me and convince me to settle for an insulting $8–$12 refund.
I paid over $48 for this wallet. Why should I have to accept a partial refund for a product that was not what was advertised?
The entire experience has been frustrating, time-consuming, and completely unacceptable. A reputable company should stand behind its products and make things right when a customer receives something substantially different from what was advertised.

Besvarelse fra Blinkflap







