My husband purchased a pair of waterproof steel toe cap trainers and was very pleased with them, a few months later the stitches went on one of the shoes, we couldn’t find the original proof of purcha... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What started out as a slight order processing error ended in a really positive customer experience. I had only received part of my order (1 of 2 pairs). I also needed to change the size of the pair I... Se mere
Virksomheden har svaret
I recently bought the Black Hammer 7788 Vortex Dial Fit Lace Safety Trainers and I couldn’t be happier. From the first wear, they felt incredibly comfortable with no breaking-in needed. The dial fit... Se mere
Virksomheden har svaret
Quality of the shoes is great. Light weight for long days but with the protection needed. Love the elastic laces, easy to tighten so unlike slip ones you can adjust. Would have 5 star if the courier h... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Founded in 2014. For over a decade, we have grown to become one of the UK's fastest-growing companies, providing active, skilled professionals and tradespeople with performance- and safety-compliant workwear. Designed by traders for traders. At our core, we are driven by a mission to deliver best-in-class durable and functional workwear that doesn’t compromise on comfort at a fair price, empowering our customers in their life's work. We pride ourselves on offering performance products they can rely on, even in the harshest conditions, making us the preferred choice for over 740,000 professionals who need the most rugged workwear without compromise.
Kontaktoplysninger
Storbritannien
- info@blackhammer.co.uk
- blackhammer.co.uk
4,6
Fremragende
113 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
They are amazing quality and really…
They are amazing quality and really durable i am really satisfied as they are extremely light as well
27. januar 2026
Besvarelse fra blackhammer.co.uk
Amazing, this is great to hear, and we hope the shoes serve you well. Our design team prioritise comfort as much as protection for our many customers who spend a large amount of time on their feet at work.
Ordered two pairs of size 10 safety…
Ordered two pairs of size 10 safety shoes (two different models). One fits me just fine, the other is too small for me. Unfortunately, I have removed the tag and I assume I cannot send it back.
26. januar 2026
Besvarelse fra blackhammer.co.uk
Hi Andrei, unfortunately, you are correct, and the tag specifically says not to remove it in case of refunds. We encourage all customers to try them on first at home or indoors for fit before removing them. We are truly sorry. If you do wish to order again, please screenshot this message and send it to our customer service team, and we will be happy to offer a discount on your next purchase.
Besvarelse fra blackhammer.co.uk
Cheers Dean, glad we could be of service!
Besvarelse fra blackhammer.co.uk
Awesome Kieran, glad you have found them comfy!
This company are excellent went above…
This company are excellent went above and beyond mt expectations highly recommend
3. februar 2026
Uopfordret anmeldelse
Besvarelse fra blackhammer.co.uk
Thank you so much for the review Samantha. We try our best and it is great to hear!
Great boots
Great boots. Ordered one day and delivered the next. Couldn’t be any better
26. januar 2026
Besvarelse fra blackhammer.co.uk
Thank you for the review Greg. Did you choose the next day, or was the courier super efficient?
Besvarelse fra blackhammer.co.uk
Thank you for your review and we are happy to hear everything went smoothly
Great comfortable safety boots
Great comfortable safety boots at a very reasonable price they were with me next working day great service thanks
25. januar 2026
Besvarelse fra blackhammer.co.uk
That's great to hear. Hopefully they serve you well on any long shifts
Great service
The customer service or should I call it costumer loyalty from Black hammer has been second to none . The boots I bought are so comfortable with the reassurance of the safety toecap and the steel insoles and the wide toe gives enough room for two pairs of socks with wiggle room for my toes is just great .
24. januar 2026
Uopfordret anmeldelse
Besvarelse fra blackhammer.co.uk
Thank you for the feedback, Craig. Happy to hear the customer care team looked after you, and we will feed that back to them. Please reach out to them anytime if you need assistance
Besvarelse fra blackhammer.co.uk
Thanks Abid, much appreciated and we hope you consider us for your next pair. Please reach out to our UK Customer care team if you ever need assistance
Besvarelse fra blackhammer.co.uk
Much appreciated, John. Feel free to contact our UK customer care team if you need assistance. Contact information is available on our website.
Bad boots …
Very bad boots I can not get them onIltake size 9 and the boots are size 11
29. december 2025
Besvarelse fra blackhammer.co.uk
Hi Gino, we just wanted to confirm whether a size 11 was sent? Looking at the order, a size 10 was ordered. Regardless of whether the size 10 you ordered was still too large or a size 11 was sent, you are still eligible for our 45-day return policy.
Don't hesitate to get in touch with our UK customer care team at info@blackhammer.co.uk, and they can help you either exchange for a size 9 or offer a refund
Very good 👍😊
29. december 2025
Besvarelse fra blackhammer.co.uk
Thank you. Let us know if you ever need further assistance.
On my second pair of work trainers now…
On my second pair of work trainers now from Blackhammer and they are a hard wearing pair, waterproof, comfortable. Great grip ,
28. december 2025
Besvarelse fra blackhammer.co.uk
Thanks for the review Andrew. We are really pleased to hear your trainers are working out for you/. Feel free to contact our customer care team if you need assistance.
Great Work boots.Great grip and really…
Great Work boots.Great grip and really comfy
26. december 2025
Besvarelse fra blackhammer.co.uk
Amazong to hear. Please feel free to reach out if you ever need assistance or advice on this and any future pairs
Besvarelse fra blackhammer.co.uk
Thank you for the review. Glad you got your package safely. We aim to dispatch items within one business day, depending on the order placement date.
Fast delivery
Fast delivery, good quality, very good service. When there is a problem, they always solve it in the best way possible. I have been using this brand for many years and am extremely satisfied.
8. december 2025
Uopfordret anmeldelse
Besvarelse fra blackhammer.co.uk
Thank you for the review; We really appreciate your custom, and hopefully our team can serve you for many more years.
Reliable
I have had quite a few pairs of black hammer boots for work. They are so comfy, they never need breaking in, I can just take them from the box and immediately wear them all day. I walk miles 5 days a week so it's essential they are comfortable and grip well in mud etc. I don't even look elsewhere when they need replacing. Fast delivery too.
25. november 2025
Besvarelse fra blackhammer.co.uk
What a fantastic review, Angela. We hope you will never have to use them, but if you ever do, we hope you find the experience of dealing with our customer care team just as good!
Besvarelse fra blackhammer.co.uk
Thank you Spencer, we truly appreciate you as a customer
Excellent service
Excellent service. Fast delivery of goods and affordable products. Customer service A1.
25. november 2025
Besvarelse fra blackhammer.co.uk
Thanks, John, much appreciated for the review, and we will feed this back to our customer care team!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.