Iv bought from you in the past and was very happy with purchase so bought again, footwear is extremely comfortable for my foot complaint. Will definitely buy again. Only issue was having to wait for w... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The goods I ordered did not arrive, though the tracking system says they did, on a day when I was at home all day. I tried ringing the number given as their contact: it's a different company altogeth... Se mere
Great sliders I have almost in every colour for myself and my teen daughters . They are lovely and some reviews suggest they are cheap, my oldest pair is two years old and still plenty of life in th... Se mere
This is not the first time I am getting this footwear. I am familiar with it and very happy with it. Better communication this time around would have given it 5 stars. I bought 6 pairs, 3 came firs... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Discover our Nordic clothing and accessories. Find our 2 best-sellers: Nordic socks and Cloud Sliders. Choose Bjorgk for a colourful, modern and comfortable look!
Kontaktoplysninger
International House, 12 Constance Street, E16 2DQ, London, Storbritannien
- +442045365922
- info@bjorgk.com
- bjorgk.com
3,8
God
3 t anmeldelser
Har besvaret 6 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
New shoes…
These are my forth pair they r so comfortable taken them on all my holidays as they so light really reasonable prices
25. november 2024
Uopfordret anmeldelse
Comfort above everything…
I love these sandals I wear them all sliders slippers and sandals I forget I have them on I wear them all day, I couldn't wear any other brand now so thank you for that
22. december 2024
Uopfordret anmeldelse
AWFUL COMPANY PART2
So I posted as bjorgk have not sent me my order, customer service is awful, so yesterday my tracking showed delivered, only it's not my parcel, I spoke to royal mail who have said I've been given wrong tracking, so no parcel christmas is ruined well done bjorgk and I'm being ignored my bjorgk I emailed hours ago so I stand by my review
20. december 2024
Uopfordret anmeldelse
Besvarelse fra Bjorgk
Hello Claire,
We are deeply sorry for the inconvenience you’ve experienced, and we understand how frustrating this situation must be. It sounds like there’s been a mistake with the tracking, and we sincerely apologize for the confusion and for any lack of communication on our part.
Thank you for sharing your feedback, and we’ll look into this further.
Warm Regards,
Bjorgk Team
Absolute Scam
Has not shipped, no communication from company. Won’t refund. DO NOT BUY
Edit to update: the company has replied (see below) without acknowledging that I have been chasing an update since Monday 16th (it is Friday 20th), I have had no shipping confirmation, and no acknowledgment of my request to cancel the order and refund the charge. Have now had to send another email that i am sure will go unanswered.
Additionally, reached out via direct message on Instagram twice and that went ignored.
19. december 2024
Uopfordret anmeldelse
Besvarelse fra Bjorgk
Hello there,
We sincerely apologize for the delay in processing your order. We understand your frustration, and we want to assure you that this is not typical of our service.
Due to high demand, some orders have been delayed, but please know that we are actively working to fulfill all orders as quickly as possible. We also want to emphasize that we do offer refunds when necessary, and we will process yours promptly if your order has not yet shipped.
Please contact us directly with your order details so we can resolve this immediately. We take your concerns seriously and are committed to providing you with a solution.
Thank you for your patience.
Warm Regards,
Bjorgk Team
They've absolutely changed quality
They've absolutely changed from the ones I bought two years ago and not for the better. They feel more plasticy, thinner and much less bouncy. The price sure hasn't changed. Disappointing.
19. december 2024
Uopfordret anmeldelse
Besvarelse fra Bjorgk
Hello Alli,
Thank you for your feedback. We take concerns like yours very seriously, as maintaining quality and consistency is a top priority for us.
We can assure you that our products are made with high-quality materials and undergo strict quality checks. However, we understand your disappointment and want to investigate this further. It’s possible that there may have been a change in production or a batch issue.
Please reach out to us directly with your order details so we can look into this and make things right. Your trust means a lot to us, and we’re committed to addressing any concerns promptly.
Warm Regards,
Cheap bad product
Order took ages to arrive, as they are made and dispatched from Asia.
Packaging was very bad as are the cloud Slippers, made from cheap plastic that squeaked and make loud “Flatulance” like noises when walking.
The fleece lining on one slipper was not sewn properly and is open at the toe end.
The fleece on both slippers is not attached to the toe end of the slipper and when taking them off this fleece turns inside out, making rewear difficult.
The fleece is backed by plastic lining and therefore sweats when worn
These are not premium products.
Don’t Buy them
2. december 2024
Uopfordret anmeldelse
Besvarelse fra Bjorgk
Hello there,
We sincerely apologize for your negative experience and understand your disappointment. We strive to provide high-quality products and exceptional service, and we regret that we did not meet your expectations this time.
While our products are made in Asia to ensure we maintain top quality and affordability, we take your concerns about the slippers' material and packaging seriously. We’ll be looking into the issues you raised regarding the fleece lining, noise, and overall construction to prevent future occurrences. This is certainly not the experience we aim to provide.
We’d like to make this right for you. Please contact our customer support team with your order details so we can assist you with a return, exchange, or refund.
We appreciate your feedback as it helps us improve, and we hope to have the opportunity to restore your trust in our brand.
Warm Regards,
Bjorgk Team
I thought these slippers were shipped…
I thought these slippers were shipped from the UK as they had a UK address. They were however shipped from China. I ordered them on 27th November and they have only arrived today. Both parcels have been opened and they do not contain my free gifts as promised. Very disappointed and not worth the money without the freebies. I would recommend avoiding and buying a UK slipper. They are also smaller than they are supposed to be. Not sure the second pair will fit a family member I have bought them for.
16. december 2024
Uopfordret anmeldelse
Besvarelse fra Bjorgk
Hello Patricia,
Here’s a thoughtful response addressing the concerns:
We sincerely apologize for the frustration caused by your recent experience. While our company is based in the UK, our manufacturing is handled in Asia to maintain the quality and craftsmanship we promise. Rest assured, our slippers meet the highest standards, regardless of their origin.
Regarding your free gift, we regret the inconvenience. Due to stock issues, we had to ship the slippers separately to minimize delays. Your free gift will follow in a separate parcel, and we’ll ensure it reaches you as quickly as possible.
We’re sorry to hear about the sizing issue. If the slippers don’t fit as expected, please reach out to our team so we can assist you with an exchange or a solution that works for you.
Your feedback is valuable, and we’re committed to making improvements to enhance your experience in the future. Thank you for your understanding, and we hope to resolve this to your satisfaction.
Warm Regards,
Bjorgk Team
Avoid buying from the
I bought or I shall really say I tried to buy 2 pairs of slippers from them. They promised 7-12 working days delivery in the UK. That’s a joke!
So, they take your money and most likely you’ll never see a product or refund.
I ordered products and paid for them around mid november. They took my money and - as I remeber - didn’t get any confirmation emails. Ok, I thought, it would come. And it wouldn’t. After the 7 working days passed, I wrote them using their contact form on their web page. But I didn’t have any order number or anything so, I couldn’t hope for any sort of response. And I was right, I didn’t get anything.
Maybe because of that message or maybe not, 5 more days later, at 1st of Dec, I got the official your order has been processed letter. And that was the moment when I realised, they’ve just blocked the money on my card, but the merchant never really requested that. So it took for them almost 3 calendar weeks to actually start working on my order!
I thought, well, at last, I’d have what I ordered. But it’s never that simple. They ship products from mainland China. i think, that is not big deal lot of companies does that. However the UK Customs most likely will ask for some money innorswr to get the package delivered. It would be very nice from them to show it on their web page: UK customers, you need to pay the customs as well.
According to the order tracker it took another 11 days for them to transfer my package from their warehouse in mainland China to the origin airport in China! And it’s been sitting there now. It’s no chance that can get that package this year.
So if you plan to do some last minute shopping, try someone else, not Bjorgk!
14. november 2024
Uopfordret anmeldelse
Besvarelse fra Bjorgk
Hello Krisztian,
We sincerely apologize for the delay in your order and the frustration this has caused. Due to overwhelming support during this period, we experienced unexpected stock issues, which unfortunately delayed some orders. However, we’re happy to inform you that all pending orders, including yours, have now been shipped.
Regarding your concern about customs fees, we want to clarify that none of our customers have ever reported paying additional customs fees for their orders. Rest assured, you won’t need to pay anything extra to receive your package.
We also acknowledge your concern about the timeline. While our standard delivery timeframe is 6-12 business days, international logistics can occasionally face delays due to factors beyond our control. We understand how disappointing this can be, especially when you're eagerly awaiting your purchase.
If you’d like, please reach out to us directly with your order details so we can provide you with the latest updates and ensure everything is resolved to your satisfaction. Your trust means everything to us, and we’re committed to improving your experience.
Thank you for your patience and understanding.
Warm Regards,
Bjorgk Team
I absolutely love these slippers
I absolutely love these slippers. Exactly what I wanted - soft and fluffy for indoors and yet suitable for me to go outside to put the washing out! The only downside was the two week wait for them to arrive. I (naively didn't realise they were coming from China).
30. november 2024
Uopfordret anmeldelse
Great communication during order…
Great communication during order process with speedy delivery, however I returned my slippers due to size being a little smaller than a standard size 6. Return process very efficient with refund very quick to be arranged.
24. oktober 2024
Uopfordret anmeldelse
Product never arrived
Product finally arrived , love my slippers and customer service was very helpful in the end
18. november 2024
Uopfordret anmeldelse
Besvarelse fra Bjorgk
Hello Sally,
We sincerely apologize for the delayed response and any inconvenience this may have caused. We are currently experiencing a high volume of emails, but we truly value your patience.
Upon reviewing your order, we can confirm that it was delivered on November 30, 2024, via Yodel UK. Our customer service team has also reached out to you to provide further details about the delivery.
If you still have any concerns or require additional assistance, please don’t hesitate to contact us. We are here to help and ensure your satisfaction.
Thank you for your understanding.
Warm Regards,
Bjorgk Team
Be careful wearing the slip on slippers…
Be careful wearing the slip on slippers on indoor wooden floors. The grip makes me stop midway last week when I was carrying a glass of water and I fell. Glass broke and my face landed on it. Lost 1 pint of blood ambulance came. In A&E for 7 hours. Wound glued. Didn’t know why until today when in a hurry I stop again and almost tumble.
25. november 2024
Uopfordret anmeldelse
Besvarelse fra Bjorgk
Hi Dori,
Thank you for bringing this to our attention. We’re sorry to hear about the incident you experienced. Safety is important to us, and we will be reviewing the design and grip of the slippers to address any potential issues, particularly on indoor wooden floors.
We value your feedback, as it helps us improve our products. If you have any additional details to share or questions, feel free to reach out to us.
Warm Regards,
Bjorgk Team
Cosy slippers
I bought 4 pairs of the slippers and they are great, I have CRPS in my feet so can’t wear normal shoes, I’ve been looking for cosy slippers I can wear outside in the winter and these are perfect. So comfortable and keep my feet warm.
18. november 2024
Uopfordret anmeldelse
Really nice shoes very lightweight
Really nice shoes very lightweight. Bought for a holiday they are ideal for the beach or poolside areas. Perforations allow them to dry off quickly. I also like that they are fully adjustable and a custom fit is therefore easily attainable. I can definitely recommend them.
8. november 2024
Uopfordret anmeldelse
Very comfortable slippers
Snug, lightweight, slip on, can wear outside, flexible comfortable slippers. Tick from me. They look a bit clumsy but that doesn't worry me at all, it was comfort I was after.
1. november 2024
Uopfordret anmeldelse
Ordered 2 pairs slipper and 1 pair…
Ordered 2 pairs slipper and 1 pair sliders when they were 3 for 2. Orange slippers are a teeny bit longer than the green which are a little too short but will be kept as spare. Slippers are really cosy and actually foot shaped so my slightly wide feet do actually fit. Yes they are a bit hard bit that just means they are supportive unlike nasty memory foam. Sliders are a well sized and good for pottering about in
20. november 2024
Uopfordret anmeldelse
Besvarelse fra Bjorgk
Hello Helen,
Thank you for sharing your experience with our slippers and sliders! We're glad to hear that you find them cosy and supportive, and that they fit your feet comfortably. We appreciate your understanding about the slight size difference and your positive note about keeping them as spares.
Your detailed feedback on the design and comfort of our products, including their supportive nature, is very helpful and encourages us to keep improving. If you need further assistance or have any questions, please don’t hesitate to reach out.
Thank you for your support and for choosing our products!
Warm Regards,
Bjorgk Team
Love the slides and sandals
Love the slides and sandals. Have helped my plantar fasciitis enormously. I purchased some of the slippers but unfortunately they come up smaller and have a hard trim around the back of the foot area so unless your feet fit perfectly or are a bit smaller they were uncomfortable. Shame as they looked lush. But I love the slides and sandals do ill stick woth those. Exchanged the slippers for more slides lol and they came quickly. Very happy with the service.
18. november 2024
Uopfordret anmeldelse
Very poor service and still waiting for…
Very poor service and still waiting for my ordered items after two weeks
Is this a scam company?
16. november 2024
Uopfordret anmeldelse
Besvarelse fra Bjorgk
Hello Anna-lise,
Thank you for your feedback. We’d like to clarify that, as stated on our website, shipping typically takes 7-12 business days. Upon reviewing your order, we’ve confirmed that it has already arrived in your country of destination, as we advised in our previous email response.
We kindly ask you to allow the remaining time for delivery. If you need further updates or assistance, feel free to reply to our email, and we’ll be happy to assist you.
Warm Regards,
Team Bjorgk
Avoid this company.
Still awaiting a response from customer services as one of my products was missing from my order.
I’ve messaged customer services, I’ve replied to their face book page and I’ve submitted a review on here. All have been ignored.
Be careful before ordering as there’s little you can do when things go wrong. Now I understand why they don’t let you pay through PayPal! They don’t want you to get a refund.
1. november 2024
Uopfordret anmeldelse
Besvarelse fra Bjorgk
Thank you for posting 2nd feedback that has the same concern.
Thank you for bringing this to our attention. Upon reviewing our records, we found that we received one email from you regarding your order, and we responded within 3 hours of receiving it.
We understand that the size 3-4 green slippers were missing from your order, and we apologize for any inconvenience this may have caused. We’ve already addressed this issue in our email and are taking steps to ensure it is resolved as quickly as possible.
If you have any additional concerns or need further assistance, please don’t hesitate to reply to our email. We’re committed to making sure you receive your complete order.
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