Banner for Bitget

Bitget Anmeldelser 

2.268
TrustScore 2 ud af 5

2,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

UID 4659356564 SEPA Credit Transfer of 490 EUR was COMPLETED 07 July 2026, (today is 16 July) Till this date the money has not been credited to the account. Contacted support - Ticket 3253425 . S... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

По большому счету это хорошая биржа, из минусов сразу могу выделить наличие кучи мусорных и опасных торговых пар, плохую работу во время сильной волатильности, и изредка подвисающее приложение. Из плю... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

UID: 902188 Customer service froze my account with $20,000 in it claiming that my withdrawal was sent to wrong address and blockchain refused it! lol, it is nonsense! The withdrawal address is co... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I first started using Bitget through one of their campaigns, and I’ve been participating in different ones ever since, it’s been really rewarding. Honestly, it’s become my go-to platform over the pa... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kryptovalutatjeneste
  2. Bioteknologivirksomhed
  3. Finansiel institution

Skrevet af virksomheden

Established in 2018, Bitget is the world’s leading crypto exchange and Web3 company, serving over 100 million users across 200+ countries and regions. Bitget is committed to helping users trade smarter with its pioneering copy trading feature and and other trading solutions. With an average daily trading volume of $20 billion, Bitget is now the fourth largest crypto exchange by volume.


Kontaktoplysninger

2,2

Under middel

TrustScore 2 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 99 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,2

Alle anmeldelser

(2.268)

435 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Account banned

Hey, I only made one single transaction on my account and then never used it again.
Ten days later, I suddenly received an email saying my account has been permanently banned????
I honestly have no idea why this happened or what the reason is.
Can’t they give me even one more chance to review my case?
Could you please ask the customer service team to contact me and check if it’s possible to unban my account???
Thank you!

11. april 2026
Uopfordret anmeldelse
Bitget-logo

Besvarelse fra Bitget

Thank you for sharing your concerns and we are here to support you. There may be security-related restrictions placed on your account to safeguard your funds. These restrictions are implemented to protect both your account and your assets from potential security risks. If your account or funds have been frozen, we encourage you to review the following article for guidance on resolving account restrictions: https://www.bitget.com/academy/guide-to-resolving-account-restrictions. Should you require further assistance or have additional concerns, please don't hesitate to contact us via live chat or submit a webform: https://bit.ly/4sRB7aV.

Bedømt til 1 ud af 5 stjerner

Wollte 4000franken investieren und habe…

Wollte 4000franken investieren und habe das Geld gutgeschrieben bekommen aber nur 3830.- erhalten!!! 170.- franken haben sie einfach für sich behalten!

9. april 2026
Uopfordret anmeldelse
Bitget-logo

Besvarelse fra Bitget

Thank you for your feedback. We understand how important it is to have a positive experience, and we’d like to learn more about what happened so we can assist you. Please reach out to our support team via live chat or submit a webform at https://bit.ly/4sRB7aV, including any details or screenshots that may help.

Bedømt til 1 ud af 5 stjerner

Worst experience ever l lost my wallet…

Worst experience ever l lost my wallet with over 3k becareful l think it's one of the scammers....l lost my phone number and l changed it gave them all the information now it's been 7 weeks of processiñg no reply no explanation from bitget they just sending me promotional emails.its okay l will see you in court go ask Coinbase guys they tried that we crushed them scammers

1. marts 2026
Uopfordret anmeldelse
Bitget-logo

Besvarelse fra Bitget

We understand your concerns and want to assure you that we take all reports of scams or fraudulent activity very seriously. At Bitget, transparency, integrity, and earning the trust of our users are at the heart of our operations. To help us investigate thoroughly and provide the support you need, we kindly ask that you share more details about your experience. Please reach out via live chat or submit a webform: https://bit.ly/4sRB7aV, and our dedicated support team will promptly look into your case. Your feedback is extremely important to us, as it helps us improve while ensuring the highest standards of service. We are committed to resolving this matter and delivering a solution that meets your expectations.

Bedømt til 1 ud af 5 stjerner

Absoluto robo

Tuve un problema con una orden p2p y bloquearon mi cuenta. Me dijeron que necesitaban investigar el caso. 6 meses después, luego de varias consultas, me dicen que mi cuenta estará bloqueada permanentemente, igual que mis funciones de retiro. Por lo tanto admiten que se quedarán con la totalidad del dinero que hay en mi cuenta.
Mi uid es 6446890862 y el ticket en donde se me confirma esto es 3017829.
Y en el mail que bitget dice que me respondieron, justamente me confirmaron que se quedarán con mi dinero.

4. april 2026
Uopfordret anmeldelse
Bitget-logo

Besvarelse fra Bitget

Thank you for bringing this to our attention. We’ve located the ticket associated with your feedback and confirmed that our team has already responded to your email. Please check your inbox or spam folder for our reply. If you need further assistance, feel free to contact us via live chat or submit a webform: https://bit.ly/4sRB7aV.

Bedømt til 1 ud af 5 stjerner

Se quedan con tus cripto cuando quieren

Bloquearon mi operativa p2p por una supuesta denuncia de otro usuario. Jamás aceptaron mis pruebas, y debido a eso no devuelven mis criptomonedas. Basicamente unos ladrones.
Ya hice reclamo varias veces al email de soporte, y siempre responden que no pueden darme mas información, que simplemente mi cuenta permanecerá bloqueada (con mi dinero adentro)

4. april 2026
Uopfordret anmeldelse
Bitget-logo

Besvarelse fra Bitget

We understand your concern. Account restrictions are implemented to safeguard users’ funds. If your account is frozen, please refer to this article: https://www.bitget.com/academy/guide-to-resolving-account-restrictions. For further assistance, contact us via live chat or submit a webform: https://bit.ly/4sRB7aV.

Bedømt til 1 ud af 5 stjerner

Plateforme à fuir absolument

J'ai voulu récupérer mes fonds que j'ai investi via une plate-forme de trading et pour récupérer mes fonds sur bitget il me demande de toujours payer plus à chaque Mail que je reçois. A fuir absolument heureusement que bitget a fermé pour la France. Je vais entamer une procédure pour tenter de récupérer mes fonds

2. april 2026
Uopfordret anmeldelse
Bitget-logo

Besvarelse fra Bitget

Thank you for sharing your feedback. Bitget offers highly competitive fees, which you can review here: https://www.bitget.com/fee. We would appreciate it if you could specify the fee you're referring to so we can address the matter with the relevant team. For further assistance, contact us via live chat or submit a webform: http://bit.ly/3HGNt3B.

Bedømt til 1 ud af 5 stjerner

The "Protection Fund" Exposure

The $300M Protection Fund is a Marketing Myth
Bitget claims to have a Protection Fund for "technical risks," but they refuse to honor it for documented API bugs. My video proof shows their login system failed, forcing a security reset that locked my funds for 24 hours during a market move.
Instead of an audit, I was met with scripted "bullying" from live chat agents who refused to create an escalation ticket. They are stalling a student over a $20.50 claim caused by their own software instability. This isn't an exchange; it’s a "Support Loop" designed to exhaust users. Total lack of accountability.

1. april 2026
Uopfordret anmeldelse
Bitget-logo

Besvarelse fra Bitget

Thank you for sharing your concerns. We are more than willing to assist you; however, without specific details, it becomes difficult to address your issue effectively. Kindly contact us via live chat or submit a webform: http://bit.ly/3HGNt3B with the relevant information so that we can resolve the matter.

Bedømt til 1 ud af 5 stjerner

Really very badly experience tried it…

Really very badly experience tried it for 1st time and literally lost all my funds
Even the mentor assigned to me fool me and didn't help me in recieving my funds and blocked me too.
I asked for helpline no. From finance professional she also didn't helped me
I suggest please don't trust them otherwise your money will go

25. marts 2026
Uopfordret anmeldelse
Bitget-logo

Besvarelse fra Bitget

We understand your concerns and take scam reports very seriously. To help us investigate thoroughly, please share more details with our support team via live chat or at http://bit.ly/3HGNt3B. We are committed to transparency and addressing your feedback responsibly.

Bedømt til 1 ud af 5 stjerner

Arnaque

Arnaque. Impossible de retirer mes fonds.
​Ils annoncent qu’ils cessent de fournir leurs services dans votre pays de résidence. Ils vous donnent un délai de 2 mois pour retirer vos fonds (ce qui est insuffisant pour bien s'informer et ne pas perdre d'argent en cours de route). Ils ne vous permettent pas de les retirer vers votre propre compte bancaire ; vous devez les transférer vers une autre plateforme, dans mon cas Kraken.
​Kraken n’accepte pas l'USDT. Bitget ne me laisse pas convertir mes USDT en une autre cryptomonnaie. Résultat : tout l'argent que j'ai investi en USDT a été volé par Bitget. Des voleurs !

31. marts 2026
Uopfordret anmeldelse
Bitget-logo

Besvarelse fra Bitget

Withdrawals may fail due to account requirements, security protocols, or network issues. For common causes and solutions, visit: https://bit.ly/3EiqXMk. For further help, contact us via live chat or submit a webform: http://bit.ly/3HGNt3B.

Bedømt til 5 ud af 5 stjerner

I’ve been using Bitget for a while and…

I’ve been using Bitget for a while and the experience has been smooth. The platform is easy to use, withdrawals are reliable, and I like that you can trade crypto as well as US stocks in one place. Overall, it’s a solid and convenient trading platform.

10. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I had a very concerning experience with…

I had a very concerning experience with this exchange.

During multiple trading sessions, I observed abnormal price spikes and candle formations that did not match other market data sources I was monitoring at the same time. These discrepancies triggered my stop losses, even though those levels were not reached on other charts.

I also faced heavy slippage. My stop losses were set within a risk range of 26 to 36 USD, but trades were closed with losses up to 49 USD. On top of that, there were delays in execution, platform lag during volatility, and orders being filled at prices very different from what I requested.

This raises serious concerns about price feed accuracy, execution fairness, and platform reliability.

I have complete evidence, including MT5 logs, trade history, timestamps, and screenshots comparing charts.

Overall, this resulted in a loss of around 1,500 USD and a very poor trading experience.

I would strongly advise others to be cautious and test execution quality carefully before trading significant capital.

2. marts 2026
Uopfordret anmeldelse
Bitget-logo

Besvarelse fra Bitget

We understand your concerns. Kindly note that the price of a coin depends on supply and demand, market sentiment, utility and adoption etc. If you need to investigate a specific trade for transparency or to address discrepancies, please contact us via live chat or submit a webform: http://bit.ly/3HGNt3B with your trade details so we can assist you.

Bedømt til 1 ud af 5 stjerner

Не верьте отзывам

Не верьте отзывам, битгет покупает их по 5$.

30. marts 2026
Uopfordret anmeldelse
Bitget-logo

Besvarelse fra Bitget

Thank you for sharing your concerns. We are more than willing to assist you; however, without specific details, it becomes difficult to address your issue effectively. Kindly contact us via live chat or submit a webform: http://bit.ly/3HGNt3B with the relevant information so that we can resolve the matter.

Bedømt til 1 ud af 5 stjerner

Won’t let UK residents margin trade

Won’t let UK residents margin trade, absolutely unbelievable, I’m being punished for being British, don’t use these scammers, waste of time

30. marts 2026
Uopfordret anmeldelse
Bitget-logo

Besvarelse fra Bitget

We understand your concerns and take scam reports very seriously. To help us investigate thoroughly, please share more details with our support team via live chat or at http://bit.ly/3HGNt3B. We are committed to transparency and addressing your feedback responsibly.

Bedømt til 1 ud af 5 stjerner

Technical errors liquidating assets / no support

I've been using Bitget for a while now and was rather pleased. But almost two weeks ago, a technical error liquidated all my assets in the spot margin account. All my assets were liquidated the second I placed an order - without any market volatility. Luckily, a rather small amount.
But since then I'm told the issue is being worked on with priority, but nothing is happening and my funds are gone even though I provided documentation to show it was, without doubt, a technical issue on the platform side. That surely diminished my trust in the platform if they liquidate your assets and then leave you hanging for two weeks.

Update: Opening a new ticket on their new Support Ticket site, Bitget now confirmed that a technical issue had happened. First they offered to reimburse an amount that would have accounted for roughly 1/3 of the liquidated assets. Now they offered to reimburse an amount that's roughly 85% of the assets they liquidate. While I obviously don't screenshot the asset balance before every trade, I provided them with screenshots of the position size before the liquidation, which I was about to increase as there was free leverage. With the reimbursement amount as available assets, the position size would already have exceeded the 10x leverage that were possible and I was about to increase the position when the technical issue occurred and liquidate me. It's evidently for everyone that they don't even want to reimburse the full amount they liquidated, not to speak of making up for the severe technical issues with their platform, the three week trouble I had to go trough to even get back parts of my money or the big profit the position would have made just minutes after they liquidated me. I was lucky at that time I didn't have more assets on their platform as it seems that technical issues can simply liquidate all your assets and with lots of trouble you only get parts of it back after lots of trouble. Not a safe place for your money. Saddest customer support experience of my life.

Update: Even though Bitget could only agree to reimburse parts of the assets THEY liquidated from my account due to a technical issue and I eve agreed to it to finally end this matter as they didn't care about the facrs, they haven't reimbursed the money the promised to and I had to open a new ticket. Seriously thinking about filing a complaint with the European regulator ESMA due to their fraudulent practices.

#2973063 #3025289 #3055807

18. marts 2026
Uopfordret anmeldelse
Bitget-logo

Besvarelse fra Bitget

Thank you for your feedback. We understand how important it is to have a positive experience, and we’d like to learn more about what happened so we can assist you. Please reach out to our support team via live chat or submit a webform at http://bit.ly/3HGNt3B, including any details or screenshots that may help.

Bedømt til 5 ud af 5 stjerner

Just started checking out and the whole…

Just started checking out and the whole UEX idea looks interesting.
If it really lets me trade gold, stocks, and crypto all in one place smoothly, that would be a big upgrade for me. Still testing things out, but I’m hopeful it can make trading a lot easier than what I’m used to.

27. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I’ve been trading across different…

I’ve been trading across different platforms for about 4 years now, and for the last 2 years, I’ve mostly stayed on Bitget.

Before that, I was switching between apps all the time. One for crypto, another for stocks, another for onchain stuff. It got tiring, especially when you just want to trade and not think about where your funds are.

What worked for me with Bitget is having everything in one place. I can trade futures, spot, even memecoins, and still access stocks without jumping to another app.

I also use P2P a lot since I’m often converting to my local currency. Most of my transactions finish in a few minutes, which makes it easier to manage.

18. marts 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Bitget es una plataforma estafadora que…

Bitget es una plataforma estafadora que dice que no cobran comisión por las transacción pues no es cierto no dejan de cobrar por todo y cada vez te piden más y más una estafa de plataforma

25. marts 2026
Uopfordret anmeldelse
Bitget-logo

Besvarelse fra Bitget

We understand your concerns and want to assure you that we take all reports of scams or fraudulent activity very seriously. At Bitget, transparency, integrity, and earning the trust of our users are at the heart of our operations. To help us investigate thoroughly and provide the support you need, we kindly ask that you share more details about your experience. Please reach out via live chat or submit a webform: http://bit.ly/3HGNt3B, and our dedicated support team will promptly look into your case. Your feedback is extremely important to us, as it helps us improve while ensuring the highest standards of service. We are committed to resolving this matter and delivering a solution that meets your expectations.

Bedømt til 1 ud af 5 stjerner

Te cambian el SL a su voluntad y te…

Te cambian el SL a su voluntad y te cobran mas cantidad de la que corresponde legalmente.

25. marts 2026
Uopfordret anmeldelse
Bitget-logo

Besvarelse fra Bitget

We understand your concerns. Kindly note that the price of a coin depends on supply and demand, market sentiment, utility and adoption etc. If you need to investigate a specific trade for transparency or to address discrepancies, please contact us via live chat or submit a webform: http://bit.ly/3HGNt3B with your trade details so we can assist you.

Bedømt til 1 ud af 5 stjerner

Financial Harm Bitget Australia

Bitget were warned by ASIC (Australia's Finance Regulator) in 2025 and cautioned Australian’s not to use the platform. This is serious.

There are growing concerns around Bitget’s approach to client protection, particularly in relation to access to highly leveraged derivative products and whether adequate suitability checks and safeguards are in place for retail investors.

Any platform offering high-risk financial products should operate with strong governance and clear protections for retail clients. You have NO protections with Bitget in Australia.

****IMPORTANT***If you have been impacted or have concerns, it may be worth lodging a misconduct report with ASIC especially as they are trying to get a licence******

25. oktober 2025
Uopfordret anmeldelse
Bitget-logo

Besvarelse fra Bitget

Thank you for your feedback. We understand how important it is to have a positive experience, and we’d like to learn more about what happened so we can assist you. Please reach out to our support team via live chat or submit a webform at http://bit.ly/3HGNt3B, including any details or screenshots that may help.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere