The website is pretty easy to navigate. I can usually find my favorite face cream and complete my order in less than five minutes! I also love how there’s a description of the product, how it’s used,... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Shopping, ordering and the website were very helpful. Products were clearly represented and I appreciated the opportunity to order trial sizes of other products as well. Shipping was very prompt and w... Se mere
Virksomheden har svaret
I absolutely love my Biossance products! I am happy because whenever I run out of product, they seem to be running some kind of sale so I feel like I can afford to replace them. I use the Vitamin C Ro... Se mere
Virksomheden har svaret
I really love the products and getting the trial sizes with my orders. I only wish that it wasn’t as expensive. My finances have a hard time keeping up with the cost, but I try to find a way to still... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Pioneering sustainable beauty through biotechnology, at Biossance we created a 100% plant-based squalane skincare line that is incredibly effective and safe.
Kontaktoplysninger
Storbritannien
- biossance.com
4,3
Fremragende
7 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great multi use oil
A discount offer came just when I was thinking of replenishing my supply! I've used the squalane oil for both my hair and skin and I love it!
3. juli 2026
Besvarelse fra BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
The only product I trust
The only product I trust on my face and body. For years now, I’ve used Biossance line of moisturizers, serums, and toners, they keep my skin hydrated, healthy, and youthful. So grateful
5. juli 2026
Besvarelse fra BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Love
Easy process checking out. Simple and fast. Its my first time trying this product so I will update my experience after using the product. I have used other brands in the past. I have heard amazing things about this one. Excited to try it out and love the jumbo size with a pump.
3. juli 2026
Besvarelse fra BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Easy to navigate the website
Easy to navigate the website. Organized by products and I really enjoy their bundles.
4. juli 2026
Besvarelse fra BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Items that were on sale were very…
Items that were on sale were very clearly marked. Checkout process was fast and easy. Account setup was straight forward and uncomplicated. I do wish the shipping cost and free shipping minimum was more clearly marked on the home page.
4. juli 2026
Besvarelse fra BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Besvarelse fra BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Natalia
Great Product…
I have used this company a couple times and really like the face wash I purchase.
29. juni 2026
Besvarelse fra BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
frustrated
I tried purchasing products earlier this year. I tried to use my points and they disappeared. I tried to contact customer service and was unsuccessful. This frustration is part of the reason I haven't purchased anything for several months. When I've looked again, it turns out they later "expired". I definitely would have used them if they were easy to find.
3. juli 2026
Besvarelse fra BIOSSANCE
Hello,
We sincerely apologize for the frustration you experienced with your points and the difficulty reaching customer service. We understand how disappointing it is when points expire, especially when you intended to use them. Your feedback is important to us.
A message has been sent to your account.
Kind regards,
Liam
Website is easy to work with
Website is easy to work with. Got what I needed with no issues.
3. juli 2026
Besvarelse fra BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
It was fine.
1. juli 2026
Besvarelse fra BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Good website
Good website but it is a bit difficult to locate specific items when they cross different uses.
2. juli 2026
Besvarelse fra BIOSSANCE
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
My order was cancelled without an…
My order was cancelled without an explanation. Then I couldn't find my account. Here's the transcript from the chat with one of your people:
07/02/26 04:23 PM Sharon Harmon: I tried again. Do you even see that I have an account?
07/02/26 04:26 PM Samkelisiwe: Checking
07/02/26 04:32 PM Samkelisiwe: This account was cancelled.
07/02/26 04:34 PM Samkelisiwe: I haven't heard back from you for a couple of minutes. I just wanted to check if we're still connected?
07/02/26 04:35 PM Samkelisiwe: It looks like you've been offline for a while. Don't worry though, when you are ready to continue our conversation just drop us a message and we can pick up where we left off. For now, thank you for contacting us and we hope to chat again soon
Why was my ACCOUNT CANCELLED?????
7/13/26
Leah, thanks for your reply, however, the whole point is my account was cancelled. I cannot see the message you sent to my Biossance account.
28. juni 2026
Besvarelse fra BIOSSANCE
Hello,
Thank you for leaving your review.
I am sorry to hear you have had an issue with your order. I have investigated this and sent you a message to your online account.
Please log in to your account at your convenience to receive my message.
Regards,
Leah
You had a product I use on sale and you…
You had a product I use on sale and you let me know! Thank you!
2. juli 2026
Besvarelse fra BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Love their commitment to delivering…
Love their commitment to delivering high quality clean products, I enjoy this line very much and ordered through the website this time vs Sephora store and love the points and summer sale options offered and most importantly I was able to find my gel moisturizer that I couldn’t location on Sephora at this time, I will continue buying directly through biossance, fantastic shopping experience and very easy to find search and get detailed info on products!
1. juli 2026
Besvarelse fra BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
I got Biossance Squalane + Firm & Lift…
I got Biossance Squalane + Firm & Lift Dual Serum
as a gift, after I use it for 10 days, I found my skin especially the skin around my eyes getting better & better. I placed my 1st order right away, looking forward to try another products.
1. juli 2026
Besvarelse fra BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Long time user of their products
Long time user of their products. Love them! It's great to have a beauty product that actually does what it promises.
26. juni 2026
Besvarelse fra BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Been using the products for years
Been using the products for years, love the cleanser and oil, so when I saw the jumbo squalane oil on sale I had to buy and also told my friend to stock up.
1. juli 2026
Besvarelse fra BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Gentle and good for sensitive skin
Good sales on favorite products. The products are gentle and great for sensitive skin. I've been using this brand for years and I get compliments on my skin frequently which at 63 is quite nice.
1. juli 2026
Besvarelse fra BIOSSANCE
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Sue
Love the products so much but ordering is a nightmare
Love the products so much, but kept saying it ‘didn’t recognize’ my credit card (the one I use every day). Tried to get help in the chat and it kept saying it didn’t understand. Would’ve loved help from a human. Finally ordered with a different card but it took all morning and was super frustrating.
1. juli 2026
Besvarelse fra BIOSSANCE
Hello,
Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience you encountered with the payment process and our chat support.
A message has been sent to your account.
Kind regards,
Liam
It was the most frustrating experience
It was the most frustrating experience. I am a long time Biosssance customer and I didn’t appreciate the hoops I had to go through to buy from you. I had actually decided to quit you forever when I finally figured away to give you money.
It needs work.
30. juni 2026
Besvarelse fra BIOSSANCE
Hello Debbie,
We truly regret the frustration you experienced with your recent purchase. We understand how important a smooth shopping process is, especially for our long-time customers. We are actively working to improve our systems to prevent such difficulties in the future. Your feedback is invaluable as we strive to enhance our customer experience.
A message has been sent to your account.
Kind regards,
Liam
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.