I was dealing directly with Mark, asking a lot of questions about finding a replacement spring for my B16 coilovers on my RS4. He was great in providing all the information i needed and has source... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Phenominal customer service orderd 2 shocks and some top mounts but the tops were out of stock so they let me know and refunded them and the shocks were here in no time,will be ordering many more thin... Se mere
Have bought the most expensive shock absorber for a fiat bravo. Put it in my fiat had engine probkem and never started. I have same car in Italy send it there and put it in that car less than a year t... Se mere
Virksomheden har svaret
When I needed new front suspension struts for my Mercedes SLK AMG. I browses the Internet looking at suppliers and fom reading reviews I see that Bilstein we highly recommend. My local parts stor... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Bilstein Shocks.co.uk is the number one supplier for Bilstein shock absorbers and suspension kits. Our online shop has thousands of suspension car parts listed. We are now under the management of Sourcefy Ltd. UK, an official partner of Thyssenkrupp Bilstein GMBH. A home to Bilstein experts.
Kontaktoplysninger
71–75 Shelton Street Covent Garden, London , London, Storbritannien
- +44 20 7870 1187
- sales@bilstein-shocks.co.uk
- bilstein-shocks.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to order via web chat
Easy to order via web chat, and also good email response on order progress
Honestly 31 emails to and from to get…
Honestly 31 emails to and from to get x4 washers what a joke
Yeah customer service is a joke
Yeah customer service is a joke, these people know nothing about car suspension, constantly ringing and emails to no avail, they must have plenty of money because clearly they do not want my return custom, I think I will go with the likes of Gaz next time see if they want my hard earned cash.
A1 Bilstein UK Team
The team were ready, willing and able to help on a difficult project. Top work!
ordered Tuesday arrived Friday from…
ordered Tuesday arrived Friday from germany all ok happy with service.
Great except for customer service
Just had the 5100 series installed on my Jeep which has a 4" lift and had some death wobble and suspension issues. Did the job and everything works great but the one issue I did have prompted me to call customer service and that's where everything came to a halt. Justin was not friendly or pleasant to speak to. Luckily I was able to have issue resolved back at the service shop that installed them and overall have to say that regardless of the rudeness, the product works great.
Excellent communication
Excellent communication, clear information on what was in stock when no one else could deliver. Arrived in USA, very fair shipping prices, original boxes, high quality. Super.
I would like to be pampered a bit when…
I would like to be pampered a bit when I unload a bit cash to another country.
A tracking #
A conformation e mail
A text .
I got nothing till I reached out.
I still don’t know when it will arrive.
Fast and dedicated customer service.
Smooth transaction
Ordering via the website was easy and delivered quickly and well packaged. Many thanks
Bad experience
Placed order since last August. Haven’t receive it. Many excuses. Now, email that I regularly contact with is not working.
Excellent product at a very good price
Too difficult to cancel order
No delivery date given at time of order. Tried to cancel but emails bounce back. No phone number. A lot of wasted effort.
No they are on the way out to me a week after I ordered them. I STILL DON’T WANT THEM!
Update. Following my review I got an instant refund. Thanks.
Promised two day delivery and paid…
Promised two day delivery and paid £25.00 “express delivery “
Still waiting two weeks later 🙄
I want to suggest about packing
I want to suggest about packing: individual packing of shocks not sealed, due to this package opened during handling in transit, here the screws may lost but that not happened in my case.
I received my shocks in good excellent condition
Poor quality/Poor customer service
Poor quality, shocks failed w/in 3000 miles. Customer service denied our claim because we told them we went to Joshua Tree National Park and drove on one of their old dirt road. They said off-roading is excluded and "abuse" of the product. Do yourself a favor and buy anything else.
Excellent service
Excellent service, fast shipping, and good flexibility when it comes to shipping. Personal and helpful
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








