I couldn't believe my luck when I stumbled upon Bill Baber whilst wandering around Edinburgh some years back. But I'm far away from there generally, and rely on online shopping with them. Always best... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Super friendly and helpful family business. Jack and Lucy arranged a Zoom call to help us get to know each other and our business requirements as we're based overseas. What a difference being able... Se mere
Virksomheden har svaret
The quality of the lovely long Mull sweater I purchased is top notch and the woven Celtic design in a contrasting color on the borders enhances the entire sweater for me.
Virksomheden har svaret
Lovely yarn- beautiful colours. My 2nd BB tunic - first was a med and seemed a tad small so this time I went large- this was significantly bigger- I washed it in the end to shrink as I chose not to re... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Designer knitwear sweaters, made in Edinburgh, for both men and women in a range of colours, styles and patterns. We're a family business who have been making knitwear together for over 40 years.
Kontaktoplysninger
66 Grassmarket, EH1 2JR, Edinburgh, Storbritannien
- 0131 225 3249
- info@billbaber.com
- billbaber.com
4,8
Fremragende
155 anmeldelser
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
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Elegant at its finest. ELEGANT AT ITS FINEST
The quality of the lovely long Mull sweater I purchased is top notch and the woven Celtic design in a contrasting color on the borders enhances the entire sweater for me.
13. juli 2026
Besvarelse fra Bill Baber Knitwear
We are thrilled to hear this, thank you so much for taking the time to let us know how pleased you are!
Besvarelse fra Bill Baber Knitwear
You are too kind, thanks all!
I used to buy your products at Celt…
I used to buy your products at Celt Iberia, but they retired and there isn't another store in the area. Loved your wraps and Shawls. Very pleased with this sweater. Easy to order and shipped very quickly.
Thanks
8. juli 2026
Besvarelse fra Bill Baber Knitwear
We are so pleased to hear this and thrilled that you found us online. We hope you love your sweater for many years to come!
Besvarelse fra Bill Baber Knitwear
Thank you so much Ruth, we appreciate you taking the time to leave this lovely review!
Wonderful experience all around!
Wonderful experience all around! Bill and his team took the utmost care in ensuring the proper sizes were selected and my order shipped quickly to the USA! Keep up the great work, absolutely stunning high quality knitwear.
5. marts 2026
Besvarelse fra Bill Baber Knitwear
Thanks so much for this lovely review, we are delighted to hear how happy you are!
Delighted - a beautiful piece of knitwear
My wife loves the Eske Kintyre Jumper. Fit is as described and looks even better on than in the photos. The wool is soft and it has a really nice mottle to it. Service was great with the jumper being despatched and received well in-time for Christmas. It is always nice to find true artisans producing really high quality products. Delighted
16. december 2025
Besvarelse fra Bill Baber Knitwear
Such a lovely review to read, we are delighted to hear this and hope your wife loves her jumper for many years to come. Thank you for your incredibly kind words!
They are great
They are great. I use them every year for Christmas presents and everyone loves them.
16. december 2025
Besvarelse fra Bill Baber Knitwear
So pleased to hear your Christmas gifts went down well with the lucky recipients! Thank you for thinking of us for your present shopping!
Great gift, fast shipping
Cause I missed it to buy one during my stay in Edinburgh, I had to order one of the handmade Brooches as a Christmas-gift for a good friend. The shipping to Germany was fast, the present arrived fast and on time, and it looks absolutely great!
5. december 2025
Besvarelse fra Bill Baber Knitwear
Thank you for letting us know how pleased you are with your brooch and our service - we are delighted to hear it!
My favorite sweaters
Bill Baber Knitwear sweaters are stunning and practical. I wear mine often and always receive compliments.
3. december 2025
Besvarelse fra Bill Baber Knitwear
Thank you so much for this wonderful review, we are delighted to hear how much you love your Bill Baber Knits!
Jack was incredibly helpful with sizing…
Jack was incredibly helpful with sizing and fabric weight questions. Plus I received the cape in record time!
3. november 2025
Besvarelse fra Bill Baber Knitwear
Wonderful to hear! Thank you for your lovely review!
Besvarelse fra Bill Baber Knitwear
Thanks so much for taking the time to review us, we appreciate it!
I bought a beautiful “Kyle” while in…
I bought a beautiful “Kyle” while in the Edinburgh store for 349 pounds and found the same jacket on the website for 207.50 pounds.
What is up with that? I tried to email Bill Baber who sold me my sweater but couldn’t find a direct email. I really don’t want this review to go all over the web if they can make this problem right. W. Burke
14. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Bill Baber Knitwear
Thank you for reaching out and apologies that you were not able to find our email address to contact us directly. It is linked on the Contact Us page on our website but we will check if we are able to make it more prominent at all.
I wonder if the piece you are referring to on our website is our Skye Jacket? While this may look similar to the Kyle Jacket you purchased in Edinburgh, they are in fact different garments. Our Grassmarket Workshop stocks our boutique collection which cannot be found online and are exclusive to that location, and our Kyle Jacket is one of those pieces. Kyle is made from a different material than Skye and features hand made pockets which are created and sewn in by hand. Bill and Helen hand stitch the pockets themselves in store which adds a premium price to the Kyle Jacket. We do not offer products with pockets on our website due to this higher cost and the limited number of garments that can be created in this way.
Please also note that all prices viewed online from outside of the UK do not include the 20% UK VAT charge that is paid in store by law, and also do not include the 10% reciprocal charges recently added to deliveries from the UK to the USA which is calculated at checkout. Please see this page for more details www.billbaber.com/usa-duty/
We would be very happy to continue discussing this with you directly. We could look over photos of your Kyle Jacket to ensure that it is the premium boutique product sold in store rather than the Skye Jacket that we sell online. If there has been a labelling error and the garment you have purchased is not a Kyle Jacket then we will of course arrange a refund with our apologies. Please do contact us via info@billbaber.com
Besvarelse fra Bill Baber Knitwear
Thank you so much for your review Vera, we're so pleased our service and knits have pleased you!
They reach out to you about order in a…
They reach out to you about order in a quick response and very friendly and helpful
19. august 2025
Besvarelse fra Bill Baber Knitwear
Thanks so much for this lovely review, we appreciate you taking the time!
Returning customer
Great, beautiful product, easy to order, prompt shipping and delivery. I've loved every Bill Baber piece I've bought since discovering the shop in Edinburgh in 2012, and I have several!
1. juli 2025
Besvarelse fra Bill Baber Knitwear
Thanks so much for leaving this lovely review, we are so pleased that you love our products and are re-ordering from us. Thank you again!
Amazing firm
Amazing firm - wonderful products. Professional, prompt, great communication. Will be dealing with them for years to come.
24. juni 2025
Besvarelse fra Bill Baber Knitwear
Thank you Sara, we are delighted to hear such wonderful words about our garments, service and communication. Thank you again and we look forward to knitting for you again!
The sweater is exactly the colours of…
The sweater is exactly the colours of the picture and fits well. It came so much faster than I thought it would so and happy to be wearing it on cool evenings already.
10. juni 2025
Besvarelse fra Bill Baber Knitwear
We are so pleased to hear how happy you are with your new Bill Baber garment - thank you so much for taking the time to leave us this lovely review and we hope you enjoy your piece for many years to come!
A great experience all round
The jacket was a very nice, well designed and made, product. My wife will feel super chic wearing it. The personal touch added by Bill and his family at no extra charge all added to the feeling of being a valued customer and not just an order number.
30. maj 2025
Besvarelse fra Bill Baber Knitwear
We are so pleased that your wife loves her jacket and are delighted to hear your kind words about our family business. Thank you so much for leaving this wonderful review.
I have purchased another item of knit ware from Bill Baber.fr
Knit ware produced by Bill Baber is unique and well made using selected yarns from pedigree sheep producing beautiful colours. My favourite knit ware!
26. marts 2025
Besvarelse fra Bill Baber Knitwear
Thank you so much for this lovely review! We are delighted to be your favourite!
Besvarelse fra Bill Baber Knitwear
Thanks so much for leaving this lovely review!
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