I put in a request for a price match and Brad P was so helpful in getting me a great price for my new bike. He made sure he emailed me with constant updates and was an absolute pleasure to deal with a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered a helmet which turned out to be too small. I returned it hoping to exchange for a larger size, but it was out of stock, so they gave me store credit. They worked with me quickly and efficien... Se mere
No problem with buying bikes from bikes online, it's when you have an issue with a cracked bike frame and it needs replacing under warranty. Polygon was solid, it's Bikesonline lack of customer suppor... Se mere
The website is well put together and easy to navigate. Shipping was very fast and arrived sooner than I expected. I was able to use my gear for my next ride! They have a lot of great options as well... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Bikes Online is a California based, online specialty retailer of bicycles and the accessories that go with them. You might have noticed that our prices are some of the best in America – that’s because we sell global brands direct from the manufacturer, cutting out the middleman and passing on the savings to you – where they belong.
Kontaktoplysninger
2711 West Loker Ave, 92010, Carlsbad, USA
- 1-(650)-272-3778
- sales@bikesonline.com
- bikesonline.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great helmet
Great helmet. Comfortable and the mips adjustments make it fit perfectly.
All you can ask for
The shipping was incredibly secure and I was very confident that the bike wouldn't be damaged when it got to me. Customer service and the ordering was great, they helped me get exactly what I wanted.
Great customer service!
I had a an order that shipped in two parts. The second part was delayed. When I enquired customer service was very helpful with options to resolve the delay. I waited it out and was very pleased when the final part of the order showed up.
Polygon is one of the best companies to…
Polygon is one of the best companies to to buy bike from the value, and the qualities is the best balance you can get
Easy process
Easy process, great customer service. Bike was well packed and arrived in great condition.
Good communication
Good communication. Prompt shipping. Everything arrived exactly as advertised.
Good Company!
Everything was exactly as advertised and shipped quickly. This company is legit!
Fair prices and great customer service!
Fair prices and great customer service!
They're helpful when comparing…
They're helpful when comparing different bikes and they offer a pretty good variety of bikes and the prices can't be beat.
Great
Great, fun and satisfying, great bike you sure get your money worth!!!
Quick to ship
Quick to ship, and the helmet I ordered was double-boxed, to prevent damage in transit.
Will certainly do business with Bikes Online again.
This thing RIPS!
Struggled thru a fulfillment wait time and then a return for proper frame size, but customer service was great and everything moved along smoothly. Glad I paid for the extra coverage.
Took ‘er out for its maiden voyage today and super pleased with the bike. Climbed like a goat and felt super confident on the descent - rode great. Honestly, don’t think there is a better bang for the buck out there. Immediately converted to tubeless and dropped 1.5lbs right off the bat - highly recommend the conversion. Oh, sizing - I’m 5’6 (ish) with 29-30” inseam and sent back a medium due to stand over height. Small fits like a glove. Overall, super happy with the bike and the purchase.
Great Website
Site is set up well, and easy to navigate, even for my first buying experience. Transaction was simple and easy. Shipping was fast. Great experience. I will most certainly make purchases in the future for my biking needs.
The bike was shipped two weeks earlier…
The bike was shipped two weeks earlier than expected from pre-order and you cannot beat the price.
BikesOnline is amazing.
Bikes online made my shopping experience as smooth as possible by giving me excellent customer service, having all the information necessary on their website to help me make a decision to purchase, and packaging my order safely so that the delivery drivers don’t destroy my bike.
10/10 experience and will buy another bike from them again!
They do not have any customer service
They do not have any customer service. Needed help with my order and never got a response back. Do not bother wasting your time and money with them.
Not responsive
Been trying to get a hold of them because I got a large bike instead of a medium. I also paid extra for the insurance too. I would not recommend buying a bike from them. If you have issues with your order you will not get any help. There were a few other bikes that I wanted from them, but now I know to not trust buying from them again. I highly recommend going to your local bike shop instead. Also my bike almost came a week late.
BikesOnline has the best customer…
BikesOnline has the best customer service and some of the best products for the best price. Will definitely do business with them again
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








