Top notch customer service. Order came quickly. I had a question about the order and the customer rep responded very quickly and got me all sorted out. It was my first time using the site. Very happy
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
There was a mixup with inventory between the website and actual stock. Received a phone call, they offered me an item that was in stock instead that was an upgrade from what I'd originally ordered at... Se mere
So far, great experience. Had a problem with the brake I purchased, emailed them, and Paul reached out about replacing the brake under the warranty. Haven’t gone through the entire product replacemen... Se mere
Good products and the shipping was fast, although it took a long time to get shipped. But I'm very happy with my purchase and liked the sticker I could add to my workbench! When I had questions, the r... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Bikecomponents.ca is Canadas newest & best online source for mountain & gravel bikes, components, parts, accessories & frames. Whether you're after a new groupset, parts to upgrade your ride or a complete new bike, we've got you covered with the best possible prices, fast shipping, honest & knowledgeable advice. Based in Waterloo, ON, most orders over $150 ship free across Canada and the United States.
Kontaktoplysninger
Waterloo, Canada
- (519) 783-1484
- hello@bikecomponents.ca
- bikecomponents.ca
4,8
Fremragende
1 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
All is perfect!
5. december 2025
I liked the price and the parts
I liked the price and the parts, but from time of order to actually shipping was long (label was printed quickly) by a few days.
28. november 2025
Besvarelse fra Bikecomponents.ca
Don, thank you very much for the order and for taking the time to leave the review. Sincere apologies for the delay in getting the order to you. The order was placed on a Thursday evening and while it was ready to go next day, unfortunately due to circumstances beyond our control Canada Post missed the pickup the following day (Friday) and, as such the package didn't go out till Monday.
Recommended.
Would purchase from them again. Great price, prompt shipping, solid customer service.
21. november 2025
Hard to find parts at reasonable prices…
Hard to find parts at reasonable prices delivered soon.
25. november 2025
Good Price Fast shipping thx
20. november 2025
fast delivery
13. november 2025
The products delivered were as…
The products delivered were as described on the website, and I received my order quickly.
12. november 2025
Good but…
Everything arrived within a reasonable amount of time but the wrong colour handlebar was sent. Correct model and rise but the silver colour doesn’t fit with the rest of my setup. No time to return it as I had a big rode scheduled. Would use them again but with some hesitation.
Response to reply:
Wow, that is great. I didn’t think that was possible, what would be the next step to execute this plan?
11. november 2025
Besvarelse fra Bikecomponents.ca
Thank you very much for taking the time to leave a review and sincere apologies for the mistake on our part. If you had reached out as soon as the bar arrived we would have shipped the correct colour without having to wait for the other one to be returned.
Fast delivery, solid gear, and service that actually cares
So, I ordered a few bike parts from Bikecomponents.ca — and you know what? They actually delivered faster than I managed to finish my morning coffee. The package showed up in perfect condition, even though I ordered some hard‑to‑find gear. The web‑store is logically laid out, so I didn’t waste half an hour hunting for the right part. Their customer service even gave me a call to double‑check compatibility — solid move. All in all, smooth ride from order to door. I’ll be back when it’s time to pimp the bike again.
6. oktober 2025
Uopfordret anmeldelse
Their customer service is awesome
3. november 2025
I received the my item quickly.
28. oktober 2025
Great responses
Great responses, they called before shipping the part to verify if it would suit, easy returns, Will shop again!
17. oktober 2025
I was pretty happy with the service…
I was pretty happy with the service (especially helping me modify my order to something that was more appropriate for my needs), and the fast shipping. The only thing that left me a touch "humpf" was that the cap on the bottle of Silca Chain stripper that I received was loose, and about an ounce of liquid had leaked out. I emailed to indicate this, and ask(ed) that the cap be checked on future shipments of the product. Otherwise, the product has been great.
That said, I have recommended your site, and the same Silca products (stripper and wax drip combo) to family and friends who are looking into reducing the amount of effort that they need to put into their own chain maintenance.
20. oktober 2025
Thanks for the quick turnaround with my…
Thanks for the quick turnaround with my cassette! Made it in time for my race… Cheers
20. oktober 2025
Great service!
16. oktober 2025
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.