Top notch customer service. Order came quickly. I had a question about the order and the customer rep responded very quickly and got me all sorted out. It was my first time using the site. Very happy
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
There was a mixup with inventory between the website and actual stock. Received a phone call, they offered me an item that was in stock instead that was an upgrade from what I'd originally ordered at... Se mere
So far, great experience. Had a problem with the brake I purchased, emailed them, and Paul reached out about replacing the brake under the warranty. Haven’t gone through the entire product replacemen... Se mere
Good products and the shipping was fast, although it took a long time to get shipped. But I'm very happy with my purchase and liked the sticker I could add to my workbench! When I had questions, the r... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Bikecomponents.ca is Canadas newest & best online source for mountain & gravel bikes, components, parts, accessories & frames. Whether you're after a new groupset, parts to upgrade your ride or a complete new bike, we've got you covered with the best possible prices, fast shipping, honest & knowledgeable advice. Based in Waterloo, ON, most orders over $150 ship free across Canada and the United States.
Kontaktoplysninger
Waterloo, Canada
- (519) 783-1484
- hello@bikecomponents.ca
- bikecomponents.ca
4,8
Fremragende
1 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Received as promised!
Excellent customer service! Had a package get messed up in transit and they handled it fast! Never left me wondering. Great to deal with as always!
8. januar 2025
why I use TBS
you have stock, good pricing and an easy to use website. I would buy local, but they never have stock
6. januar 2025
PNW carbon bar at a discount, no nonsense customer service.
PNW carbon bar at a discount, fast free shipping and equal payments. Customer service was great too. Thanks
3. januar 2025
The purolator delivery was horrible…
The purolator delivery was horrible service they gave me the run around 3 different times which took days. I would consider getting a different mail provider or a more professional one
2. januar 2025
Besvarelse fra Bikecomponents.ca
Hi Juan, thank you for the order and for taking the time to leave feedback. We're sorry to hear that the shipping process was not great, but given the timing of your order we unable to ship with Canada Post. Unfortunately, we're unable to influence the shipping process once it's in the hands of the carrier.
There was a piece missing in my order…
There was a piece missing in my order and when I reported it there was no hesitation and a replacement was on its way. Great customer service!
5. december 2024
Great service and prices.
30. december 2024
Ordered pnw grips
Ordered pnw grips. Sold out alot everywhere and they had them here. Shipp to my house in in two days. Also had discount codes which is nice!! Could have been abit higher percentage off but still nice. Love my grips too cant wait to ride with them. Didn't get a sticker like it said i would though☹️
17. december 2024
Excellent customer service
Excellent customer service. There was an item missing in my order and they shipped it immediatly after contacting them.
I will deffinatly order from them again thé next Time that i need parts.
5. december 2024
AAA++++
Very responsive and helpful. Awesome customer service! Looking forward to doing future business with you.
3. december 2024
Great price, product and quick shipping
They had, in stock, precisely what I was looking for. Quick shipping and good price.
25. november 2024
Great everything fit perfectly
Great everything fit perfectly, and was exactly as described also got a sticker and a chance to be entered into a giveaway, overall very impressed with this website and will order from here again
27. november 2024
Very happy
There was a mixup with inventory between the website and actual stock. Received a phone call, they offered me an item that was in stock instead that was an upgrade from what I'd originally ordered at no extra charge. Great customer service, fast resolution, got me back on 2 wheels sooner! Very impressed, will deal with them again for sure.
26. november 2024
Great professional service!
25. november 2024
Good Canadian Retailer
Interesting range of products. Kept me updated. Shipped promptly.
22. november 2024
Order arrived on time as mentioned
18. november 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.