Max Shrimpton is the best. He helped me locate my perfect car and gave great guidance, advice and customer service along my journey. Would definitely recommend. Fabulous service!
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Albert was the allocated salesman who executed the sale from start to finish professionally and took his time explaining everything for a quick turn around . Definitely will be back buying more stock... Se mere
Really disappointing customer service from this dealership. I put a deposit down on a car and planned to collect it after they completed some minor works on it. This was 3 weeks ago and the dealership... Se mere
Found a car online that ticked all the boxes, spoke to Ray on the phone who arranged the finance and MOT etc then dealt with Owen when I arrived to collect the car. Professional from start to finish,... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
BCM Group was established in 2013 and consists of 3 used car dealerships in Leicestershire with the latest addition and flagship site Big Car World, BCM Group have access to over 350 vehicles in group stock. Our staff are well trained professionals providing an unrivalled customer experience with in-depth knowledge of the motor trade and the finance packages we offer. We provide a first-class customer experience offering the ability to apply for finance and purchase a car direct from our web site with nationwide delivery or via a one of our 3 retail sites. Big Car World & BCM Group work closely with accredited lenders such as MotoNovo Finance, Close & Oodle with access to several flexible low interest finance products to suit your plan and budget. All of our vehicles are ready for same day drive away and will be fully prepared and undergo a multi-point vehicle inspection.
Kontaktoplysninger
70 St. Margaret's Way, LE4 0BT, Leiceester, Storbritannien
- 0116 239 0347
- braunstone@my-bcm.co.uk
- bigcarworld.co.uk
4,2
God
389 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Do not sign untill they fixed what they promissed. MOT the car imediately to be in the waranty thay offer
Test driven the car and it felt great, came with a recent MOT. Noticed the window switches were brocken and mentioned it. they promised it would be fixed by the time of delivery. Also said they would remove wheel spacers when they serviced the car before delivery. On pickup day notjing was done. they promised tjey would mail the switches to me asap. Almost a year later not sent. I called 2-3 times, a month appart and was told to stop calling, they wouls send them when they have them. The car failed MOTthis year due to both headlights been broken. The car has not been in an accident since I got it. The tester said it had tape holding one in place. Not sure who they use for testing.
6. marts 2025
Uopfordret anmeldelse
Great
Really helpful and friendly made buying a car super easy! Sonny was fab!
22. december 2025
Uopfordret anmeldelse
Very honest and helpful dealership
Very honest and helpful dealership, Certainly made us feel welcome and very knowledgeable and keen to help.
20. december 2025
Uopfordret anmeldelse
Ray was very helpful and super…
Ray was very helpful and super friendly.
Transaction went smooth. Thank you for your help.
14. december 2025
Uopfordret anmeldelse
Very happy with customer service
Very happy with customer service.
Everything went nice and smooth.
Happy Citroën Berlingo customer
13. december 2025
Uopfordret anmeldelse
First class service.
First class service.
The staff at car world were extremely helpful and made the process easy.
The vehicle I purchased was a great price and I received it in great condition.
Very satisfied
13. december 2025
Uopfordret anmeldelse
Do not use Big Car World in Leicester
Do not use Big Car World in Leicester. I paid £500 deposit on a car in good faith that it was in the condition they told me and it wasn’t. The car was wrongly sold to me and after seeing the condition the wheels/tyres etc were in, and the fact the car pulled to left when I test drove it, I told them I didn’t want the car because it had been wrongly described to me. The service records also didn’t have on them the work that they had told me had been done. They are refusing to pay my deposit back. No apology, nothing. Keep away from this dealership. Do not pay them a deposit unless you have seen the car. I did in good faith and it has backfired! They were not honest with me.
I will keep writing to them in the hope that they will pay back my deposit.
So far, they are just ignoring me!
Richard Wainwright
25. november 2025
Uopfordret anmeldelse
Really helpful
Really helpful, very friendly and informative would recommend
8. december 2025
Uopfordret anmeldelse
Stiff gear stick shifting in 1st and Reverse
The car I had bought from BCW developed sticky gear shift. The sales gentleman Ray had propmply arranged the repair slot at their garage and issue was resolved.
5. december 2025
Uopfordret anmeldelse
Great service
1. december 2025
Uopfordret anmeldelse
Dealt with Ray very helpful and helped…
Dealt with Ray very helpful and helped us get what we wanted with ease.
29. november 2025
Uopfordret anmeldelse
Really friendly and welcoming
Really friendly and welcoming. Great dealing with you all.
28. november 2025
Uopfordret anmeldelse
Ray & Owain
Polite, friendly staff.
Pressure free experience.
Straightforward sale.
We dealt with Ray Singh and were very happy.
28. november 2025
Uopfordret anmeldelse
Efficient and hassle free.
Efficient and hassle free.
Great customer service!
22. november 2025
Uopfordret anmeldelse
Great people to deal with
22. november 2025
Uopfordret anmeldelse
Great service
I dealt with Ray, Clayton & Spike. All very professional and knowledgeable. Helped us get the best price for the car I was trading in, not pushy with the extra warranties etc and sorted all paperwork efficiently. I’d definitely buy another car from here and wouldn’t hesitate to recommend to anyone looking for a reliable second hand car
18. november 2025
Uopfordret anmeldelse
Not a bad experience with this company…
Not a bad experience with this company new car sorted quick
31. oktober 2025
Uopfordret anmeldelse
The staff very last minute ran around…
The staff very last minute ran around for me to get everything ready. Zayn was great just a note they don't accept credit card but zayn set me up so I could still leave with the van
29. oktober 2025
Uopfordret anmeldelse
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