Informations soit inexistantes soit erronées : montés dans le bus à 17.30, nous avons été débarqués à 18.00 gare termini alors qu’on nous avait indiqué que le bus fonctionnait jusqu’à 19.00!!!... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
vendem tickets para datas que estao sem funcionar e quando vc solicita o reembolso eles negam e falam que vc pode usar ate 12 meses. mas.sou turista..nao vtarei..se nao tava funcionando por que vend... Se mere
Virksomheden har svaret
I bought the Rome essential ticket with a start date of the 15th, to cover 15th and 16th. Torrential rain meant it wasn't used on the 15th. I was unable to activate it on the 16th, Big Bus lady at in... Se mere
Super séjour à Rome avec les Big bus, arrêts visibles, facile pour visiter les lieux touristiques. Petit bémol, nous avons voulu reprendre au château saint-Ange vers 18h et là, nous avons dû retourner... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Explore the Eternal City with Big Bus Tours Rome Soak up ancient wonders and ambient culture aboard our Rome sightseeing tours. Explore Rome from 8+ stops, conveniently located close to major landmarks and attractions. Immerse yourself in the city's remarkable beauty and heritage with our flexible tours, which allow you to hop on and hop off the bus as much as you like.
Kontaktoplysninger
Italien
- bigbustours.com/rome
1,6
Dårlig
511 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Bigbustours/rome
Martin Saunders, we are very happy we could provide you with a positive experience!
Besvarelse fra Bigbustours/rome
James Garza, we regret to hear that you had this experience with us.
Very convenient system for visiting…
Very convenient system for visiting most of the popular tourist spots in your own time
25. august 2019
Uopfordret anmeldelse
Besvarelse fra Bigbustours/rome
Jennifer Cole, thank you so much for the positive review!
When we travel as a family
When we travel as a family, we always plan to book tickets with Big Bus. Our sons love the ease of sitting back, watching the sites go by, and listening to the commentary provided through headphones. The Bus does a good job of staying on schedule and we have never had to wait longer than the determined schedule set by the tour. I recommend this for families with children who are not so enthusiastic about walking to all the sites.
24. august 2019
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Thank you again for taking the time to let us know how we did. We hope you have a great day!
Excellent company used the 48 hour pass
23. august 2019
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Besvarelse fra Bigbustours/rome
Thank you again for taking the time to let us know how we did. We hope you have a great day!
It was easy solution to see and…
It was easy solution to see and discover Rome interest places.
Only one negative that sonetimes the bus is busy so hard to find seats in the roof otherwise everything was OK!
21. august 2019
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Besvarelse fra Bigbustours/rome
Hi Attila From Hungary, thank you for taking the time to leave a review for us at Big Bus Tours Rome. We're happy we could meet your expectations!
Recomendable para situarte en la ciudad
19. august 2019
Uopfordret anmeldelse
Besvarelse fra Bigbustours/rome
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Highly recommended
I booked a 2 day tour with Big Bus Tours hop on hop off, when I visited Rome, as I was a solo traveller I found it the best way to get around and see the sights. I had a ball, the staff were extremely friendly and helpful and knowledgeable, which is exactly what you need when traveling solo. I highly recommend the tour and also booking extra sight seeing tours through them you get a great deal.
15. august 2019
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Virginia, we are so pleased you enjoyed your visit to Big Bus Tours Rome!
Experiencia positiva
Experiencia positiva. Aconsejable mayor limpieza en autobuses.
14. august 2019
Uopfordret anmeldelse
Besvarelse fra Bigbustours/rome
Juan José Redondo Martin, thank you so much for the positive review!
We had great service in Rome especially…
We had great service in Rome especially by Diego on August 6th to assist us with tickets that were about to expire.
We really appreciate his assistance and concern that things would / will work out for us.
Red line tour at around 10:00 am
Thank you, please pass along our thanks again to him, a great employee to have and great ambassador of your company!
The Power Family Vancouver
Canada
6. august 2019
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Thank you again for taking the time to let us know how we did. We hope you have a great day!
Alles super gelaufen.
5. august 2019
Uopfordret anmeldelse
Besvarelse fra Bigbustours/rome
Mirjam, we are so pleased you enjoyed your visit to Big Bus Tours Rome!
Night tour
We had a great driver and Cecilia our guide was fantastic!
4. august 2019
Uopfordret anmeldelse
Besvarelse fra Bigbustours/rome
Hi Béatrix, thank you for taking the time to leave a review for us at Big Bus Tours Rome. We're happy we could meet your expectations!
It was a very very hot day and the…
It was a very very hot day and the buses have no air condition. It is a round trip and you can't go back to the previous stations.
4. august 2019
Uopfordret anmeldelse
Besvarelse fra Bigbustours/rome
Dear, we regret to hear that you had this experience with us. Please contact us at bookingrome@bigbustours.com when you have an opportunity, and we will be more than happy to try and turn your experience around.
The bus ride was fine
The bus ride was fine. The only thing that was missing was we didn’t really know when our stops were next. Had to get up and ask the operator on the bus. Was not very clear!
25. juli 2019
Uopfordret anmeldelse
Besvarelse fra Bigbustours/rome
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Besvarelse fra Bigbustours/rome
Ioannis Kalogeropoulos, we are so pleased you enjoyed your visit to Big Bus Tours Rome!
Maria was phenomenal !!!
Maria was phenomenal !!! Thank you for the wonderful experience of Rome by night tour.
21. juli 2019
Uopfordret anmeldelse
Besvarelse fra Bigbustours/rome
Vesselin Tenev, thank you so much for the positive review!
Besvarelse fra Bigbustours/rome
Hi Elizabeth Longoria, thank you for taking the time to leave a review for us at Big Bus Tours Rome. We're happy we could meet your expectations!
Buen servicio con alguna mejora.
Buena puntualidad, recorrido interesante, buen servicio. Debería quedar claro que la entrada a catacumbas no entra en el billete, solo el traslado hasta alli. Y lo único a mejorar es que olvidamos el ticket premiun del segundo día, en el hotel, que estaba a 13 kms, y no nos pusieron ninguna solución, actuando de forma intransigente...me parece increíble que con los avances digitales de hoy en día, no se pudiera consultar y hacer otro ticket, cuando les constaba que el día anterior habíamos presentado el bono. Pues tuvimos que coger dos transportes para regresar al hotel y coger el ticket. Vergonzoso.
19. juli 2019
Uopfordret anmeldelse
Besvarelse fra Bigbustours/rome
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Not great value for our family
Buses not super comfortable and no air conditioned section. Some sights very far from the bus stop. Not great value for our family. Audio guide was fine.
14. juli 2019
Uopfordret anmeldelse
Besvarelse fra Bigbustours/rome
Ian, we regret to hear that you had this experience with us.
Seeing Rome in less than a day
We enjoyed most of the tour. The top of the bus was burning hot in the first few rows. It is worth doing if your time in Rome is limited.
12. juli 2019
Uopfordret anmeldelse
Besvarelse fra Bigbustours/rome
Mimibimi, thank you for taking the time to leave us feedback about your experience with us.
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