Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I was booked in for a interview for a job, I've been trying to get into bidfood for a long time now. Anyways I was booked in 3weeks prior to today's interview and because I'm not polish they've... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

On Thursday 2 July at 8.30am while driving on Kensington High Street a Bidfood driver (reg SN75 WFA) said to me “Get in the f**king left lane. Do you understand? Get in the f**king left lane“. He then... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Yet again large HGV blocking access to main entrance to 83 residential flats in Albert Rd Bournemouth, AND the public turnaround space (only area to turnaround in a road with only 1 road entrance... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The driver parked at the pub next door, the pub car park is alongside our fence so meant he was looking into our garden. It was unexpected and much appreciated when he asked if I minded him parking t... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Leverandør af mad og drikke til catering

Skrevet af virksomheden

Bidfood is one of the largest food wholesalers in the UK. Our established food service offers variety and quality, making us the food supplier of choice. We supply the UK’s catering industry with a great choice of food, drinks and catering supplies.


Kontaktoplysninger

1,8

Under middel

TrustScore 2 ud af 5

82 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 88 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,8

Alle anmeldelser

(82)

22 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Absolutely terrible delivery service

Absolutely terrible delivery service. Very rude driver from Oban, Scotland.
Because of his rude attitude , I close my account, after complain to their manager.Bu they don't care.
AVOID

2. juni 2025
Uopfordret anmeldelse
Bidfood UK-logo

Besvarelse fra Bidfood UK

Hi Narik. Thank you for sharing your feedback. We'd like to share this with the local team for them to look into further - are you able to provide either your business name or account number, please? This can be emailed to webqueries@bidfood.co.uk if you prefer. Many thanks, Marie.

Bedømt til 2 ud af 5 stjerner

I don't like it so because the school…

I don't like it so because the school dinners about the company wasn't taste even that good so by the way the mash potatoes tastes unusual kind of thing.

14. juli 2025
Uopfordret anmeldelse
Bidfood UK-logo

Besvarelse fra Bidfood UK

Thank you for taking the time to share your feedback with us. Marie

Bedømt til 1 ud af 5 stjerner

Deliveries always blocking gates

Always parking in front of gates on double yellow lines. Blocking car parks when delivering to morar in Stowmarket.

7. juli 2025
Uopfordret anmeldelse
Bidfood UK-logo

Besvarelse fra Bidfood UK

Hi Anthony. Thank you for taking the time to bring this to our attention. I will share your feedback with the transport team at our Stowmarket depot for them to look into further. Kind regards, Marie

Bedømt til 1 ud af 5 stjerner

NOT GIVING A CHANCE BECAUSE OF AGE

I truly feel this company is ageist against people who are fit but they don't even respond to your application because of your age. The government wants us to work longer but how can we when you have companies like this discrimination against you? The site I applied for was the Gateshead one. I will give you my name Keith Patten as I intend to seek a meeting with the Government to ask what you want us to do when you have companies like Bidfood not giving people a chance because of their age.

27. februar 2025
Uopfordret anmeldelse
Bidfood UK-logo

Besvarelse fra Bidfood UK

Hi Keith. Thank you for taking the time to share your feedback. We have shared this with the team at the local site for them to review. Kind regards, Marie

Bedømt til 1 ud af 5 stjerner

Worst place I've ever worked mangment…

Worst place I've ever worked mangment don't now what there doing and try not to pay your back pay money especially day shift manger I do not recommend working at this place at all aload of rubbish you get treated like a slave.

8. april 2024
Uopfordret anmeldelse
Bidfood UK-logo

Besvarelse fra Bidfood UK

Thank you for taking the time to share your feedback. We will share this with our HR team for them to review. Kind regards, Marie

Bedømt til 5 ud af 5 stjerner

Great service and speedy delivery for…

Great service and speedy delivery for our kitchen whenever we order anything and amazing follow ups and service from Rebecca especially! Thanks for all the help guys!

28. november 2024
Uopfordret anmeldelse
Bidfood UK-logo

Besvarelse fra Bidfood UK

Thank you so much for taking the time to share this, Reece - and for your custom, of course :) If you let me know which depot you get your deliveries from, we'll be sure to share the note with them. Thanks again, Marie

Bedømt til 1 ud af 5 stjerner

Employment black hole.

The Worthing depot is honestly the worst place I have ever worked, the management are terrible, they will send you out with 12-14 hours work and threaten you with disciplinary action if you don't complete it, nobody is allowed a personal life unless you run it by the management first and even then they'll probably ignore you.
If you're ever lucky enough to finish your route close to the actual contractual end of your shift then they will hound you on the phone to do more, using such bulling tactics as 'over time is in your contract?' And 'you can work 15 hours by law?' But its all a big bluff and lie and if you don't play along they will push you out.
The routing is done on weight and not on direction which is hilarious and the over time is rounded down so if you work 12 hours and 55 minutes you get payed for 12 hours so you have to watch them like a hawk, dozens of drivers have noticed, one guy was apparently owed 160 hours so they had to pay it back in stages.
Every day you go in to work there are a handful of new faces and the people you grew to like have disappeared like some hotel horror film where you have to find out what happened to them but usually its just a case of them throwing the keys at the incompetent management and walking out.
If I were you I would avoid this place like the plague, they will chew you up and spit you out and not spare a second thought about it, they don't issue I.D badges to people until they have been there at least a year because this is their mindset... Bye bye.. NEXT!
One day the narcissistic management will run out of drivers and they will be left looking very stupid indeed.
I bumped into a new driver the other day, he explained he had only been there a few weeks and he had already seen 5 people walk out, I just laughed and said good luck.
loathsome people.

1. juni 2024
Uopfordret anmeldelse
Bidfood UK-logo

Besvarelse fra Bidfood UK

Hi there. Thank you for taking the time to share your feedback. We take feedback seriously and would like to look into this in more detail. To help us do this, we'd appreciate if you would email us at webqueries@bidfood.co.uk so we can get this through to the appropriate team to follow up. Kind regards, Marie

Bedømt til 2 ud af 5 stjerner

Simon the driver is great

Simon the driver is great, that's all the good I have to say. Worked in catering 30+ years. Late deliveries I can deal with. What I can't except is how bad the food is. 90% of the white onions I was delivered are rotten. I had to stop ordering fresh chicken from this company as they arrived already smelling off. Fresh chicken should not smell like rotten eggs the day you bought them! Our care home spends £700+ a week with this company and I should expect FRESH food!
I will be convincing our board to switch suppliers.

22. oktober 2024
Uopfordret anmeldelse
Bidfood UK-logo

Besvarelse fra Bidfood UK

Hi Jim. Thank you for taking the time to share your feedback. We take customer feedback seriously and I'd like to follow this up in a bit more detail. Would you email us at webqueries@bidfood.co.uk to let us know the name and postcode of your care home, please, as this will help ensure we can direct your feedback to the appropriate internal team at pace. Many thanks, Marie

Bedømt til 5 ud af 5 stjerner

Please ignore your last review from KN

Please ignore your last review from KN, this person really has an agenda to try and ruin businesses, he tried with mine but failed. Just look at his reviews he posts, that will tell you all you need to know about the very sad little man.

17. september 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Dont know what they are doing

I applied for a job a couple of months for warehouse and was turned down. The other day got email from Bidfood saying we have “Great news - we've got a role that we think you might interested in”
Job Title: Warehouse Operative - Days
Location: Worthing
I applied for the job and was then told
“Thanks for your application for the Warehouse Operative - Days role. Unfortunately, your current application doesn’t quite fit our requirements for the role, so we won’t be taking it any further.
Things move quickly at Bidfood and we’re always adding new openings to our careers website, we’d love to see another application from you in the future.
What a load of BS

9. september 2024
Uopfordret anmeldelse
Bidfood UK-logo

Besvarelse fra Bidfood UK

Hi Christopher, thank you for taking the time to share your feedback. I'll share this with our HR team for them to look into further asap. Kind regards, Marie

Bedømt til 1 ud af 5 stjerner

At 5.40am this morning I was awakened…

At 5.40am this morning I was awakened by your driver smashing down the metal tailgate as he was delivering goods to a hotel next door. Whilst I appreciate the man has a job to do I do not appreciate being woken by this cacophony at this hour. This job can be done with minimal noise. Maybe a lesson in awareness and respect for those around you would not go amiss!

4. september 2024
Uopfordret anmeldelse
Bidfood UK-logo

Besvarelse fra Bidfood UK

Hi Shayne, thanks for taking the time to share your feedback. To make sure I get this through to the appropriate team for follow up, would you let me know the postcode? If you prefer, you can email us at webqueries@bidfood.co.uk. Many thanks, Marie

Bedømt til 1 ud af 5 stjerner

Horrible people

I’m not surprised this company get a low rating, my dealings with them wasn’t very good. Two off them contacted myself asked a couple of irrelevant questions . Said they’d be back in touch in the morning, which never happened . When I contacted them about this I was told by HR how arrogant I was.
Well my advice to you, is treat people better and you will get respect.

29. august 2024
Uopfordret anmeldelse
Bidfood UK-logo

Besvarelse fra Bidfood UK

Hi Graeme. Thank you for taking the time to share your feedback. We'd like to look into this a bit further and wondered if you'd provide a bit more detail by email to webqueries@bidfood.co.uk? We'd like to understand what your interactions were in regards to and approximately when, do you know which site/team you spoke to etc.? Many thanks, Marie

Bedømt til 1 ud af 5 stjerner

As a HGV driver I deliver to bidfood

As a HGV driver I deliver to bidfood.
When I do you get a booking time and I always get to them 30 mins before or on time. But I am always kept waiting 2-3 + hours after the booking in time!
This is so infuriating and I understand it's the same for alot of delivery drivers!
We all have a job to do but bidfoods must be more important than most thinking every one else has nothing else to do.
How is it acceptable to keep company vehicles waiting so long when to take 6 pallets off takes bidfood 2 hours but any other company 15 minutes at most.
We all have a job to do please don't keep us waiting all the time

22. august 2024
Uopfordret anmeldelse
Bidfood UK-logo

Besvarelse fra Bidfood UK

Hi Glenn, thank you for taking the time to share your feedback. Could I ask you to email a bit more detail - in particular which depot you deliver into - to help us share your feedback with the appropriate team? Please email to webqueries@bidfood.co.uk Many thanks, Marie

Bedømt til 5 ud af 5 stjerner

Bidfood delivery driver

The driver parked at the pub next door, the pub car park is alongside our fence so meant he was looking into our garden. It was unexpected and much appreciated when he asked if I minded him parking there, which I didn't but it was very considerate, thank you.

6. juni 2024
Uopfordret anmeldelse
Bidfood UK-logo

Besvarelse fra Bidfood UK

Thank you so much for taking the time to share this feedback, Nicky :) If you are able to let us know the postcode we can make sure to share this with the local team (feel free to email webqueries@bidfood.co.uk if you prefer). All the best, Marie

Bedømt til 1 ud af 5 stjerner

UK worst food supplier

Tragic. half of the order out of stock for the past 6 months. waste of time- don't let them to ruin your business

1. maj 2024
Uopfordret anmeldelse
Bidfood UK-logo

Besvarelse fra Bidfood UK

Hi Lucas. Thank you for sharing your feedback. We would like to look into your situation in a bit more detail and wondered if you would email the name of your business and your postcode to us, with any more detail you'd like to share, to webqueries@bidfood.co.uk ? Many thanks, Marie

Bedømt til 1 ud af 5 stjerner

calling bidfood is almost impossible

calling bidfood is almost impossible. I do not recommend this company. works in a restaurant where the supplier is bidfood. there are still problems with this company.

9. maj 2024
Uopfordret anmeldelse
Bidfood UK-logo

Besvarelse fra Bidfood UK

Hi Elzbieta. Thank you for sharing your feedback. We are sorry to hear you have struggled to reach us and would like to look into your situation in a bit more detail. We would therefore be grateful if you would confirm the name of your business and your postcode and any more detail you'd like to share, by emailing us at webqueries@bidfood.co.uk? Many thanks, Marie

Bedømt til 1 ud af 5 stjerner

The delivery drivers were delivering to…

The delivery drivers were delivering to an establishment in Epsom. I was standing waiting to cross the road. I didn’t know whether the driver/s saw me & I didn’t know if they were reversing. I was standing there waiting while they were chatting to one another and after a long while, one of them said oh, you can cross. I crossed over & looked back as I approached the flat door where I live. The driver was laughing to the other one standing outside the lorry saying “I was saying yes, yes” as if to say he was signalling to me for all that time that it was safe for me to cross behind the lorry. He didn’t. The diver standing outside was also laughing. It happened a few months ago. I didn’t have the opportunity to write a review.

It would be helpful if the driver/s signalled clearly that it is ok to walk behind one of their lorry’s.

11. januar 2024
Uopfordret anmeldelse
Bidfood UK-logo

Besvarelse fra Bidfood UK

Hi there. We always welcome feedback and appreciate you taking the time to share it with us. Shall make sure it is passed on to the appropriate internal team. Kind regards, Marie

Bedømt til 1 ud af 5 stjerner

Usual terrible Bid Food

My delivery was booked for this morning (15/03/24), but had'nt turned up by nearly 11am. no one had called to say it was going to be late, so i called paddock wood. the lady said that my delivery had been postponed until monday 18th!! 3days late!! this has left me with hardly any food to feed 200 children at a primary school! This isnt the first time this has happened. bid food finally called at 10:47am to tell me it was not coming today, leaving me 45 minutes to try and rally round shops to feed the children. terrible treatment! I will be looking else where for a new supplier.

15. marts 2024
Uopfordret anmeldelse
Bidfood UK-logo

Besvarelse fra Bidfood UK

Hi. Thank you for taking the time to share your feedback with us. We take pride in delivering good customer service and so I'd like to look into this a little further for you. Would you email your school name and account number to webqueries@bidfood.co.uk to enable me to pick up with the appropriate team? Many thanks, Marie

Bedømt til 1 ud af 5 stjerner

Bidfood Van Driver spat on floor

Saw a bidfood van in Ryde yesterday morning and the
Van driver leant out of the window and spat on the floor.

What a filthy thing to do, it wasn't long ago we were in a Pandemic.

What shocking behaviour

30. oktober 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

No delivery

No delivery, promised the earth by Laura the sales girl for West Somerset - phones permanently off and her message is 4 days out of date !

Unreliable company.

14. oktober 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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