After an initial problem with the confirmation email not arriving, one phone call sorted it out, a very pleasant young lady dealt with the issue. Items arrived very quickly. Overall I am quite satisfi... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordering online was easy, had to chase up order though as didn’t get e mail response. Order delayed by one week otherwise would have been 5 stars
Excellent customer service from one of the agents Daniel N. He dealt with my query straight away, responded to my emails promptly and sent out a brand new AB Booster immediately. This arrived within l... Se mere
Virksomheden har svaret
I was used to doing sit-ups and crunches at home but they are hard on my neck and back, and not at all comfortable. I decided to try the Ab Generator and it’s the best decision I’ve ever made!!! This... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Shop with Best Direct online, pioneers in unique and innovative products for the Home, Cleaning, Kitchen, DIY and Health & Fitness. The lowest prices on the Internet one click away.
Kontaktoplysninger
Telford Way, NN16 8PX, Kettering, Storbritannien
- 0330 013 9987
- support@csbdirect.co.uk
- bestdirect.co.uk
4,3
Fremragende
271 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
1st class
i asked the help line to confirm my order was placed and within minutes the order was confirmed with delivery dates.
2. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Bestdirect
Hi Keith
Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.
Many thanks,
The Best Direct Team
amazing customer service
amazing customer service, well done best direct
2. oktober 2020
Uopfordret anmeldelse
Besvarelse fra Bestdirect
Hi David
Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.
Many thanks,
The Best Direct Team
Squeak
I bought the Ab booster plus.
I love it only problem being it has started to squeak, I nave tried oiling all the fittings, no luck.
Any advice would be appreciated as it is putting me off using it.
Thank you
1. oktober 2020
Uopfordret anmeldelse
Excellent customer service.
Excellent customer service.
Quick to answer my quirries.
30. september 2020
Uopfordret anmeldelse
Besvarelse fra Bestdirect
Hi Rosario
Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.
Many thanks,
The Best Direct Team
AMAZING CUSTOMER SERVICE!
Unfortunately, having ordered products from this very reputable company, the items proved unsuitable. I contacted the company to request a returns form and subsequent refund. However, due to the current COVID-19 situation, Best Direct immediately refunded my payment AND allowed me to retain the products, which I have donated to my local charity shop. Well done Best Direct! Incredible customer service.
26. september 2020
Uopfordret anmeldelse
Besvarelse fra Bestdirect
Hi Jill
Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.
Many thanks,
The Best Direct Team
I ordered the ab booster plus
I ordered the ab booster plus, they took my money within minutes and when I go on line for the status of my order, it says it's ON HOLD. I can't find anyway to contact customer service by phone or email. Neither is provided. I this this AbBooster plus thing is a scam. I'm PISSED OFF.
18. september 2020
Uopfordret anmeldelse
Besvarelse fra Bestdirect
Hi James! We would like to extend our most sincere apologies regarding the issue with the Ab Booster fitness machine. Please feel free to reach out at 0330 013 998, to let us know what we can do better. Thank you!
I purchased the ab booster online on…
I purchased the ab booster online on 2nd September -payment was taken out straight away- received an email with tracking number- no reference to what shipping/courier company is being used- Cannot track it- I have emailed requesting information but no response yet. Has anyone had a similar experience?
8. september 2020
Uopfordret anmeldelse
Ordered item but no mail receipt rec’d. Service review
I had ordered an item online and waited for email confirmation - this did not arrive but I was debited for the amount. Wondered if it was a con so contacted BestDirect to request an invoice. This took about 2 minutes to ask and about 3 minutes to receive the email invoice and confirmation.
Excellent service and it put my mind at rest that the order was secure and being processed.
Thank you.
7. september 2020
Uopfordret anmeldelse
Besvarelse fra Bestdirect
Hi LJ
Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.
Many thanks,
The Best Direct Team
Really pleased with the merchandise
Really pleased with the merchandise. I have bought 2 so far with the first being perfect and second is a size larger but a lot bigger than expected. Will wear them with pride. Thank you so much for making me feel so special.
27. august 2020
Uopfordret anmeldelse
Besvarelse fra Bestdirect
Hi Pauline
Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.
Many thanks,
The Best Direct Team
Good item - small squeak
Good item, only small negative is after several uses its now starting to squeak when using, Overall happy with purchase though.
25. august 2020
Uopfordret anmeldelse
Besvarelse fra Bestdirect
Hi Shelley
Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.
Many thanks,
The Best Direct Team
The bed we received was just as stated…
The bed we received was just as stated very comfy my son is very happy with it
25. august 2020
Uopfordret anmeldelse
Besvarelse fra Bestdirect
Hi Tracey
Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.
Many thanks,
The Best Direct Team
Good product
Yes, it does what was expected and I am pleased with it. Thank you. Regards Ann
25. august 2020
Uopfordret anmeldelse
Besvarelse fra Bestdirect
Hi Ann
Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.
Many thanks,
The Best Direct Team
I found that I had a good service from…
I found that I had a good service from best direct. Maybe get some more products in the near future.
Thank's.
25. august 2020
Uopfordret anmeldelse
Besvarelse fra Bestdirect
Hi Andrew
Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.
Many thanks,
The Best Direct Team
Use this firm
I ordered phostogen. The order was received within the 2/3 days, in perfect condition. I can truly recommend this firm. AM
25. august 2020
Uopfordret anmeldelse
Besvarelse fra Bestdirect
Hi Anne
Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.
Many thanks,
The Best Direct Team
Got it fairly quickly
Got it fairly quickly, have been using for 4 weeks and it's been great but the past week it's has started to squeak.. the squeaking is soo loud I have had my neighbours knocking the door and complaining.. Is there anyway this can be fixed as i now am unable to use it due to how loud it is.
23. august 2020
Uopfordret anmeldelse
Fantastic piece of equipment
I received my AB Generator within 3days. Excellent piece of equipment, i’m really enjoying using it. Thank you Best Direct.
15. august 2020
Uopfordret anmeldelse
Besvarelse fra Bestdirect
Hi Leigh
Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.
Many thanks,
The Best Direct Team
Absolutely disappointed
Absolutely disappointed I ordered one but what was sent was NOT what I ordered!
27. juli 2020
Uopfordret anmeldelse
Besvarelse fra Bestdirect
Hi Karen! We are sorry to hear about your negative experience. Our customers know we are committed to the highest form professionalism. We will appreciate more details so we can investigate the situation and make it right. Please feel free to reach out at 0330 013 998, and we will look into your feedback closely. We look forward to hearing from you. Thank you!
Ab Booster is not fit for the purpose
I ordered an Ab Booster on 21st September 2019, due to illness I didn't use the item much until April/May this year, after a few weeks of continuous use the base of the handle bar by the foot pegs broke at the weld. I phoned and explained they sent me a return label to send back and reissued a replacement. Within a few weeks of using the replacement the same happened again. The metal is too flimsy and the weld isn't strong enough for the pressure it's under when exercising. I have contacted them asking for a refund but no reply. I am going to report them to Trading Standards as the item is dangerous and not fit for the purpose. Please do not purchase this item.
27. juli 2020
Uopfordret anmeldelse
Besvarelse fra Bestdirect
Hi Jenny! We would like to extend our most sincere apologies regarding the issue with the Ab Booster fitness machine. We’re normally known for our exceptional attention to detail and and we regret that we missed the mark. Feedback is really important to us and we appreciate those who take the time to let us know how we're doing. Please feel free to reach out at 0330 013 998, to let us know what we can do better. We look forward to hearing from you. Thank you!
Good - use it twice a day
Ordered the Ab Booster Plus nearly 2 weeks ago, it came within 3 days or ordering. It came in 6-7 pieces and did not have instructions for assembly, however I worked it out from the picture. I've been using it twice a day and I can really feel it working - hopefully I will have great results. It does have a bit of a squeak from time to time and it could be of stronger material, but it feels secure and worth the £120.
21. juli 2020
Uopfordret anmeldelse
Besvarelse fra Bestdirect
Hi Christina
Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.
Many thanks,
The Best Direct Team
Quick delivery
Quick delivery and the mrs loves it. Folds away when not in use which is ideal.
One question, how the hell do you stop it Squeaking??
18. juli 2020
Uopfordret anmeldelse
Besvarelse fra Bestdirect
Hi Kev
Many thanks for leaving us a review, we really appreciate your feedback and we hope to see you again soon.
Many thanks,
The Best Direct Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.