Ordered some 'Old Friends' coins and what came was not as described (very poor quality) and were faulty (letter missing) I was happy to return the faulty items but they just kept offering a meagre a... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I brought the medium colour, but when I applied it it made my face look really pale and not the shade it is supposed to turn into.
As described and shown. Even though was longer than expected tracking was accurate so was able to follow process
Product arrived safe and sound and as described. Initial error on payment was quickly dealt with and resolved satisfactory. Very good customer services.
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to our online shopping platform. Our primary objective has always been to provide an extensive range of high-quality products across diverse categories.
Kontaktoplysninger
4635 Ward Road, 79906, El Paso, USA
- support@bernadetee.co.uk
- bernadetee.co.uk
3,1
Middel
88 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 17 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Quick easy to order kept well informed…
Quick easy to order kept well informed of delivery progress
17. juni 2026
Uopfordret anmeldelse
Only issue was length of delivery time…
Only issue was length of delivery time for something that could have been posted otherwise excellent service
18. juni 2026
Uopfordret anmeldelse
Good quality great service
18. juni 2026
Uopfordret anmeldelse
Item was damaged but just not worth the…
Item was damaged but just not worth the hassle of trying to send back, claim a refund etc.
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra Bernadetee
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@bernadetee.co.uk
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Informative
I was kept informed throughout the ordering and delivery updates.
The cases are very well made and so useful. Cheers
29. maj 2026
Uopfordret anmeldelse
I’ve brought two of your coins…
I’ve brought two of your coins (j1326482-SR) old bastards friendship club lifetime member, the spelling on the coin reads :- IFETIME MEMBER on both coins, don’t think this is right!!
I await your reply
It’s ok to put me on your review! But what are you going to do about this faulty product?
27. maj 2026
Uopfordret anmeldelse
Besvarelse fra Bernadetee
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@bernadetee.co.uk
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
I ordered the ninja t-shirt
I ordered the ninja t-shirt, wasn’t informed it was international delivery.
When I got email to state it was delivered, I contacted them to state it hadn’t as work from home.
Told to use tracking number which as thought didn’t tell me anything, I asked for refund and now there refusing as trying to blame delivery company.
I would advise anyone to think twice before buying from this company as once they have your money there not bothered.
The amount paid was also higher than the amount advertised and when questioned they stated they would refund me difference back as technical issue, and yes I’m still waiting for the over payment refund.
100% red flag warning
2. april 2026
Uopfordret anmeldelse
Besvarelse fra Bernadetee
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@bernadetee.co.uk
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Do not under any circumstances buy from…
Do not under any circumstances buy from this company,what they advertise is NOT what you get,I ordered a cap And nothing like what I seen on the advert ,it also took over a month to arrive
9. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bernadetee
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@bernadetee.co.uk
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
This is not a trustworthy website
I was sent false tracking-apparently parcel was coming from America but actually came from China! Ordered 4th December, received, damaged, on 8th January. Looked as if it had been thrown around. Use this website at your peril!
8. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bernadetee
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@bernadetee.co.uk
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
Should have read the reviews
Ordered a toy jet plane thinking this was a UK company due to the co.uk website. After reading the reviews I realised the item was coming from China, they also somehow charged me extra than I thought I'd paid (which they agreed to refund when challenged.) They refused to cancel the order though and hastily marked it dispatched.
Got fake tracking details saying it was coming from Baltimore USA but it did arrive shipped from China. It didn't work though so I asked for a refund.
They asked for video evidence but haven't replied since I provided it.
I would avoid buying anything. Wish I'd read the reviews before ordering.
4. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bernadetee
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can process your case quickly and accurately, please contact us via:
Email: support@bernadetee.co.uk
Please provide the following information:
Phone number
Recipient's name
The email address used when placing the order
We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome.
Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.
stay clear ordered x3 prank boxes for…
stay clear ordered x3 prank boxes for my boys xmas 7th november sent 11 emails they send fake tracking this is a scam stay clear i have also emailed paypal
27. november 2025
Uopfordret anmeldelse
Item never arrived
Item never arrived. Keep being sent tracking details with errors. Ignoring questions in messages. Clearly a scam. Avoid
10. december 2025
Uopfordret anmeldelse
My order arrived today ....complete and…
My order arrived today ....complete and utter garbage. I ordered for my granddaughter i threw it strait in the bin ! total shite do not order from these scamming filth.
10. december 2025
Uopfordret anmeldelse
They Refused to refund
Asked for a refund as I have not received my items, have yet to get one. Ordered the item at the start of November still have not received it. They have said they can’t contact the shipping company to get the product send back which is a load of rubbish.
6. december 2025
Uopfordret anmeldelse
i ordered a neighbours hanging ornament…
i ordered a neighbours hanging ornament in the begining of october still haven't recieved it or got no refund
2. oktober 2025
Uopfordret anmeldelse
Absolutely disgusting company
Absolutely disgusting company, CON ARTISTS! SCAM company, stay well clear!
29. november 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.