Belvoir Castle Anmeldelser 

Posting on here because my Google Review along with 20+ other reviews have been deleted on Belvoir's Google profile

I thought i’d give Belvoir another chance after my experience at the Engine Yard a few years ago… Yeah and the Bonfire Event was another comically awful experience

My review on Engine Yard a couple of years back:
Catching out regulars, fantastically shocking business sense
Use the “under 1hr free parking” often while spending money at the Engine Yard. I went last weekend and then get a £60.00 fine through the post for parking there for just 30 minutes while buying food at the Engine Yard
Their rules have changed and they have not even changed the sign posts indicating this, deliberately making the signs A4 sized with a paragraph of terms and conditions like anyones going to read that, unbelievable.

Money grabbing, unprofessional and dangerous. Don't recommend

I also sadly attended the shambolic firework display on Friday 7th November. Where do I start?

Despite arriving within 1 mile of the Belvoir Castle main entrance at 6:45pm, we were still 0.8 miles away at 7:21pm with a line of gridlocked traffic in front of us and had to park m partner’s van on a grass verge and walk to the event. This was actually 1.6 miles from our starting point just before the cross road at Long Lane to the actual event (which was a further 0.8 miles from the main castle entrance). This meant a 3.2-mile round walk there and back!

When we got there, it was an absolute mud bath despite being dry weather. We also couldn't get any food as the queues for EVERY food and drink van was ridiculous. This meant my partner, who came straight from work and picked me up en-route, had no tea and had to grab food on the way back home to Nottingham.

When the fireworks finally started, they were an anti-climax and pathetic (I’ve seen better displays on the estate where I live), so we decided to leave and make the 1.6 mile walk back to the van. We’re glad we did as we could see the volume of people who were at the event was incredibly high and, coupled with the mud, it would have been a nightmare leaving when it finished.

On leaving, we saw cars stuck in mud and experienced people speeding past us as we walked in the dark country road back to the van. Although I appreciate this wasn't the Castle’s fault, it was clear people were eager to leave and I question whether the event tickets were capped looking at the number of people who were there and horrendous traffic and food van queues.

The whole night was disastrous and, as someone with a marketing and event management background, I question the organisation of this event. The numbers of food vans were inadequate for the footfall and the footfall was ridiculous (and unsafe) for the access roads. It struck me as an event where there wasn't a cap on numbers and little thought went into the logistics and safety.

I requested a refund and their response was equally as appalling as the night.

To not even offer a partial refund or future event discount, in light of how shambolic the whole event and evening was, is not good enough and shows Belvoir Castle doesn’t care about its visitors and just cares about profit.

How a company handles complaints says a lot about them and this speaks volumes considering how horrendous the WHOLE night was. It wasn't just a traffic issue. The display was beyond disappointing, the set up and food vans were inadequate for the foot fall and the mud was horrendous for such dry weather. For Belvoir Castle to make out the event was a success and it was just a traffic issue in their PR response in news articles is laughable. Take responsibility. Admit mistakes were made and put it right. Don't bury your head in the sand (or should I say mud?) and refuse any compensation.

Visited the castle many times throughout my life and it’s always a great experience!

If I could give minus stars I would. Fireworks on 7th Nov a total shambles. Luckily for us by the time we arrived (after queing in traffic for over 2 hours) their steward advised us the car park was no longer safe and we'd be better off finding a road verge to park on and walking back to gain entry. We decided this wasnt safe and went home instead. I gather people who actually attended reported no tickets being checked, too many people on site and inadequate lighting to name a few things. Worst thing is having received coverage across multiple local papers, regional news and social media with photo evidence everywhere of their negligence and failure to provide a safe event Belvoir Castle then chose to respond to the complaints they received with a generic copy and paste claiming many had enjoyed the event and they would not be issuing refunds. They didn't even read the complaints and ensure their generic response made any sense as a reply. We won't be renewing our membership or visiting again and will find somewhere else to support!

Shambles of a bonfire event , health & safety at its worse . Hardly any adequate lighting .
Asked for a refund and get refused but they value their customers..
i doubt that very much
What they value is taking peoples hard earned money and ripping them off with false promises of an amazing event which was far from it !

Attend a fireworks display along with a few hundred other paying members of the public the event was a disaster, the roads around the castle were gridlocked and many including ourselves had trouble getting to the event . This is not the first time we have had trouble at the events held at Belvoir castle it's badly organised and they take no accountability for their poor organisation...and they have refused to give anyone a refund for the shameful disaster. AVOID any event organised at Belvoir Castle they only care about how much money they can get from you not your enjoyment or safety at events held here . Avoid or be disappointed.

I wasted enough of my time on Friday, so all I'm going to say is, people have short memories... but please don't make the same mistake next year.

Spread the word, and give these clowns a wide birth! 🤡 🤡 🤡

I’d just like to say that I rated it a 1 star as there is no zero option . We attended the “firework “ display last Friday the 7th . After the parking fiasco then the long walk down to the viewing area , which was a long walk with no lighting and the grass was covered in cowpats , we stood waiting and waiting . Couldn’t get to a vendor as the queues were so long . So 8 o’clock came and went. , and went and finally the “ fireworks “ started . We were shocked 😳 Are they having a laugh !!!!! Extravaganza!!!! They should offer everyone that attended a full refund . I’m pretty sure the fireworks from a local shop would have been better than what was let off at this supply . We left after 5 minutes . A lot of people with children left befire the fireworks actually started , due to cold or the kids being bored . And as for the ex cause of it was the weathers fault , come on are you kidding us . Are people that gullible that they believe this . Absolutely disgusted by how they have treated people . You should be ashamed of your lack of care to people that spent a lot of money to visit your useless display , Did you actually carry out a risk assessment?? Looks like you didn’t . Let’s hope word gets about anc you flip next year. Shame on you .

Zero stars really. The fireworks "display" was a joke, well I'm not laughing really as got completely ripped off, injured and covered in mud.
They have no regard to health and safety. This is a warning to everyone: Do not go to any of their events!

Update - REFUSED REDUND! me and hundred other people got copy/paste email from them!
This has to be raised with press and authorities!

Under the Consumer Rights Act 2015, I am entitled to a refund when a service is not provided with reasonable care and skill or when the organiser fails to deliver what was advertised. A “no refunds” clause cannot override statutory consumer rights.

The bonfire night event! It was, though, the most oversold event! People walking to get there on time for miles! Moms pushing prams on the road where cars are driving and also parked all over the place just to get there on time! I’ve spent in car queue almost 2 hours just to be told at the gate that I have missed and I should request a refund! I’m glad my son was not crying but he was simply confused about how many people didn’t Imake it. ! Hundreds of people didn’t! The traffic jam was around 4 miles long! The most disappointing experience this year!

REFUSED REDUND! I me and hundred other people got copy/paste email from them!
This has to be raised with press and authorities!

Paid 36 quid for the worst firework display ive ever been to.

Parking was atrocious. Staff told us a refund was gonna be given now they are saying they aren't.

Will never return and urge everyone to stay away from any events these hold as they have no idea what they are doing.

What a total let down!!!
Who ever was responsible for the management of this event, should be sacked!!
Insufficient parking Marshalls, lack of food outlets, family entertainment was laughable and the grand finale of the fireworks display, which was some 30 minutes late, was very poor and low key.
Then to top it all, when it came to leaving, it was total chaos, a free for all, no traffic management was so ever.
After some 45 minutes of a total stand still, the police who were inside the grounds applied some “common sense” and had the rear entrance opened up, thus allowing cars to escape.
We certainly won’t be going again!!

Never been in an event as badly organized as the bonfire night yesterday. Worst thing is that they had similar issues previous years and have done nothing. Expecting full refund

£18 a head for fireworks was a rip off, never again. After almost 2 hours of driving to get there, a queue as far as you could see which took over an hour to get parked. The stewards for parking were almost non existent and had no order on how the rows were set out to a point that plenty of cars looked like they'd been abandoned. No one checked the QR code tickets on arrival so we could have gone in for free if not pre booked.
The Elvis tribute act was dreadful as if they'd picked a random someone from the local pub for karaoke.
I didn't have to use them but I heard comments of the toilet block being poorly lit and no lighting in the cubicle themselves.
Immense queues for food and drink and even then, £20 for 2 mulled wines with a shot of rum in each that wouldn't fill a small coffee cup, pretty much was one sip and it's gone. Was told if we weren't happy we could just leave it.
The bonfire was so far away and down the hill that you you saw very little of it and now for the fireworks, they were decent for all of about 20 seconds at the end where a lot of people made the comment of 'is that it'. I've seen better displays done in people's back gardens and wouldn't recommend going to anyone.
Leaving was just as much of a nightmare due to the soft surface for parking as a number of cars got stuck in the mud bath, this lead to a complete gridlock which even the tractor struggled to contend with. Eventually after well over an hour of waiting they opened a second exit route that should have been done in the first place and traffic finally started moving.
I'm sure if you've got this far then you know that I will not be visiting Belvoir Castle again and feel that it's diabolical that the organisers think that it's acceptable to hold a so called 'fireworks display' event as bad as this one.
For a constructive comment, I'm not sure if I can give one. Just give up holding another fireworks event and save everyone the misery

Fireworks Night 7th Nov 2025.
The event was completely shambolic. Massive queues of traffic on the three approach roads with no traffic management at all until the final turn into the field. It took us 50 mins to reach the field having entered the castle approach road. The parking area was a quagmire in places, with virtually no guidance from stewards so people were parking wherever they could. Cars were slipping and sliding dangerously. It was chaotic.
Any relief we had felt at finally arriving quickly dissipated when we saw the queues for food and drink. It took 40 minutes to get some toasted sandwiches for hungry children.
The number of porta-loos was completely inadequate given the large number of people who had paid £15-£18 to attend. We couldn’t find a bin anywhere for rubbish. When the fireworks did start (understandably delayed to enable the inevitable late arrivals to watch) the slope of the land and masses of people made it difficult to see and appreciate them. The display was much shorter than expected.
The finale of the debacle was trying to exit the site. Once again guidance from stewards was non existent. We waited in the queue for 45 minutes, then turned around and used an alternative route which had magically opened. I overheard a steward remark to his mate about the chaos - but he obviously wasn’t going to do anything to help clear it up! When I told him of our 45 minute wait he replied with a sarcastic “bye”.
There is no doubt that Belvoir Castle just wanted to maximise profits by allowing far too many people to buy tickets. The number of concessions was entirely inadequate given the hundreds of people attending. If you’re going to disallow people to bring their own food and drink you have to provide more outlets; the queues were just ridiculous.
Stop being greedy, Belvoir Castle, and have some respect for the families who paid a not insignificant amount for an evening of mud, queuing, and irritation.

We attended the 2025 fireworks event at Belvoir Castle and honestly, it was a complete letdown from start to finish. The whole evening was plagued by disorganisation, endless queues, and genuine safety concerns. The event took place in a dark, overcrowded, muddy field. It felt unsafe, and I dread to think what would have happened in an actual emergency.

The advertised “live music” was basically poor karaoke at best, and for most of the night it was just a DJ playing from a playlist. Food options were abysmal. Only a handful of vendors (burger vans and trailers) with shockingly long queues. We paid £43 for four cheese toasties and cans of pop, and that was the cheap choice compared to other stalls charging £14 per portion for curry or noodles. No chance of getting a hot drink either.

The fireworks themselves were embarrassingly bad. Not set to music, lasted barely ten minutes, and genuinely worse than what you get at free local council events.

To top it off, we then sat for hours trying to get out of the car park.

Overall, a complete waste of money and time. Absolutely shocking event, would never return or recommend this event!

Car parking took an hour! Queue for food…..an hour!! 45 minute delay of fireworks probably because people were still parking!!! Needed binoculars to see the bonfire! One hook-a-duck stall to entertain little ones.
The most dreadful event ever! It couldn’t have been worse!

I want my money back!! Just short of £50 paid for this terribly organised event!! Took over an hour to park, the fireworks were 40 mins late, there were not enough facilities, outlets etc. So many people had to leave before the fireworks even started. Including our family!! Belvoir castle, you have just gotten far too greedy!!

Tried to go to their firework show, what an unbelievably terribly organised event all round. Took an hour to get from the Redmile crossroads to the entrance, zero traffic management or control whatsoever. Was directed to drive down a wet grass hill instead of the main path and had to fight to maintain control of my vehicle sliding across the mud. Food and drink offering was dire with 100-person long lines, far better options at a local village event last year. Show was late and we left early because we felt so unsafe trying to get out of the car park which was rapidly turning to mud with many getting stuck. What a terrible shame for £18 per ticket, I can safely say we will never be returning.