Belkin Anmeldelser 

I'm convinced that this company is either a scam company or completely incompetent. Trying to replace a "lifetime" warranty on a phone screen is impossible. The website loops and drops out. If you ask to reset password, no email is sent. The product code is not recognised. The chat service does not function. I have waited 25 minutes on the phone to speak to someone.(more fool me). When trying to "sign in with Facebook" the pop up says that the app is not working and engineers are aware and will fix. The screen quality is poor and chips and cracks within weeks of purchase. Judging by the reviews, I really don't think Belkin care. Shame I had thought that they were a reputable company.

Product substandard, customer services very poor. Purchased a 10k battery charger pack from Apple, Leeds. The product failed within the first 2 weeks. Apple replaced it being that it was within the first 30 days. Replacement failed within a couple of months and Apple advised that I had to deal with Belkin direct. Had to to speak with them on chat holding for 2+ hours, too many questions, took 1+ month to receive the replacement. Yet again the replacement item has now failed after using it once. Now outside the 1 year guarantee as did not use the replacement immediately. The quality and performance of the product couple with the customer service is terrible

Scum company — will not be buying a Belkin product again.

Spent £50 on a “lifetime screen protector” from the Apple Store. Tried to order a replacement today because it cracked and have to pay £10 shipping! Ridiculous. Doesn’t cost more than £2 to ship.

AVOID AT ALL COSTS

No chance even create an account. It requests American phone number. They are not aware that us isn’t only country in the world. If you are looking for support in the chat … please don’t do that. Don’t brake you whole day like I’ve done.
I genuinely don’t understand why Apple selling that sh’t. Their protection screen don’t worth a penny

LOOK at the reviews! Don’t buy Belkin. Decent products are let down by ATROCIOUS customer service. You CANNOT contact them. The online chat goes into THE HUNDREDS. You call them, it’s the same! Apple should carefully consider their relationship with them for installing screen protectors in-store

Tried to make a warranty claim for a screen protector which has partially lifted. I’d registered the product at time of purchase and was able to log in to my account where all the details were visible, however there was no indication of how to make a claim. On navigating the website I found a link “make a claim” but this simply led to a loop where I was asked to log in again. The website also kept asking whether I wanted the US or UK version but whichever I chose I ended up in a loop with no option to make a claim. I then phoned the UK support line but gave up after being kept on hold for 30 minutes. I then phoned later in the day (4pm) to be told that this helpline was available between 9am and 5pm, whereupon the system hung up on me. I tried again without success. Finally I tried live chat but on finding that I was number 169 in the queue, gave up. The Apple Store, where this screen protector was fitted said they can only help me after I obtain a replacement screen protector from Belkin. I really don't know what more I can do. Having read all these negative reviews I feel that it’s unlikely the Belkin warranty will be honoured. Based on my experience I do wonder if the customer service team is sufficiently staffed.
Beyond disappointed.

Purchased a screen saver with my new iphone 17 and fitted by Apple. It has deteriorated in the space of 6 months. Unable to login to site despite using correct detail. Clicked forgot password 3 times over the course of a day but never receive the reset email ( did check spam) Tried calling; constantly engaged. Tried chat ; 167 in queue and not going down. Gave up but will never buy a belkin product again.
Staff in Apple store had trouble logging me in as well

Would give it 0 stars if there was the option. Shocking customer service. DO NOT USE THIS COMPANY

I bought a Belkin screen protector from the Apple Store because it came with the promise of a hassle-free lifetime replacement program. At the time of purchase, replacements were advertised as free, which was a major reason I chose Belkin over cheaper alternatives.

Now Belkin has introduced a £9.99 shipping charge for replacement screen protectors. Charging nearly £10 for "shipping" on a warranty replacement is excessive and completely undermines the promise that was made when I bought the product. It feels like a way to discourage customers from using the replacement program they paid for through the higher purchase price.

To make matters worse, the so-called "hassle-free" replacement process is anything but hassle-free. It involves unnecessary steps, waiting, and now an unreasonable fee. What was marketed as a simple lifetime replacement has become a frustrating and time-consuming experience.

This change feels like a predatory business practice. Customers purchased these products in good faith based on the terms and expectations at the time of sale, and changing those terms afterwards damages trust. I won't be buying another Belkin screen protector unless they restore the genuinely free and hassle-free replacement service they originally promised.

Bought my new iPhone 17 Pro Max from Braehead store Glasgow and was cross sold a Belkin screen protector for £35 on the premise it carried a full replacement guarantee if anything went wrong with it. Accidental damage included. After less than 3 months it has begun to split without any dropping of the phone. Have registered the product with Belkin and applied for a replacement. Was told the product was now obsolete and was offered a 30% discount on another protector! Have complained to Belkin and have been ignored. No responses to my emails over last two weeks. They don’t care about customer service. Apple Store have washed their hands and say I need to deal with Belkin. Apple continues to sell the product in store which Belkin say is obsolete. How Apple can continue to partner such a disgraceful company like Belkin I do not know. Last email
I sent I said I would leave a poor trustpilot review but this has had no effect. I am sure Belkin are breaching trading standards but they don’t care. DO NOT buy Belkin. Customer support and ethics are non-existent.

I wouldn’t buy a Belkin screen cover , mine cracked after a year .
They accepted that I would be entitled to a replacement in May .
I have emailed them 3 times, I have not received any emails regarding this matter or a new screen protector.
I certainly wouldn’t use them again. !!!

The worst customer service available on earth. Most recently, I waited 7 hours in the live chat queue for them to kick me out of the queue and make me rejoin. Their customer service phone line is either always busy or it connects and then someone hangs up on you. Their customer service email address gives you an AI response saying you should join the live chat to get support.

What remains the same throughout the last couple of years, though, is Belkin's insistence on trying to find a way to scam his customers out of ordering the screen protector replacement that they promise when they're selling the mind-blowingly more expensive screen protector package to you. Most recently, their UK website switches to the US website midway through the Replacement Order and says unless you can offer a US shipping address and pay $9.99, you can't get a replacement. When you eventually get a hold of a live chat agent they tell you you must find a way via the website as they are not allowed to help customers with replacement orders since their "new system" launched (aka scammy glitchy website). Dead ends everywhere - all so Belkin can scam people out of their hard-earned money.

Product broke but that isn't the problem. The terrible customer service is.
Opened a warranty case and got a reply asking for some details. After a bit of chaos it seemed I got through to the right department and was given a case number.
Then no reply for over a week.
So after emailing I thought I d try the phone support to see if they had any updates.
Of course the usual message "higher number of enquiries than usual" BS. Really, do they think we're that dumb as to accept this as being the default message for the last 5 years??
So I am still on hold after 45 minutes. Then I see there is a chat option and try that.
I am 107 in queue for an agent apparently.
So this is why I cannot recommend Belkin. Their customer service is atrocious. Like so many other cheapskate companies, this is where they cut corners to increase profits. Which is totally stupid as I will avoid their products and encourage other to do so too.

Where do I start… the Belkin charger that I purchased blew up! Loud bang/flash and smoke. No one hurt. I contact support, show photos, purchase receipt, do what they ask so they can send me a replacement and at the last hurdle, they say they didn’t get the information they asked for. I have repeatedly sent them this information, the emails sent and now they send me an email to say my case is temporarily closed. I sent required information again and nothing. I don’t really want another charger if I’m being honest as I don’t want another explosion. Belkin products are generally good build quality but customer service is so poor! I won’t be buying Belkin products again.

Scam company, they say you have free protector after you buy your apple screen and then they charge you 9.99£ for shipping SCAMMER

Screen protector lifted in the corner after it was fitted in an Apple Store, Belkin wanted to charge £9.99 for delivery of a failed product under warranty.
I have now purchased 3 glass screen protectors from Amazon for £3.99

Total Rip off!! Was sold a life time warranty in Apple Store for Belkin and when you try and order a replacement it doesn’t work
Cannot get hold of anyone to help you sort and reading up you get charged £10
For them to deliver one anyway!
Ridiculous and I’m shocked that Apple are selling these and shall be contacting them
Directly too! As would have thought they wouldn’t want to be associated with such poor customer service and a dis service !

Do not waste your money on these!!

If I could give NO STARS I would. I purchased a screen protector for £34.95 and only had it a few days before I dropped my phone. Screen protector cracked and when I came to get a replacement under the warranty, they wanted £10 to ship it!!!!!!!!! Are they having a laugh!!!!!! Absolute robbery. Well they can ‘do one’. I’ll NEVER EVER buy ANYTHING from Belkin again. Very bad practice in my opinion.

Spent 3 hours waiting to get through to customer service then another 45 minutes chatting and then the chat ended without resolution or being told it was expired. Awful customer service

recently purchased an iPhone from the Apple Store, where a Belkin screen protector was confidently recommended to me — at a steep £30, no less, backed by what they called a "limited lifetime warranty." That warranty turned out to be worthless in practice.
The screen protector failed within just 3 months. Three months. For £30. That's not a premium product — that's daylight robbery.
When I contacted Belkin to claim the replacement their warranty supposedly guaranteed, I was hit with a £10 shipping charge. So let me get this straight: your product fails prematurely, and your response is to charge the customer for the privilege of receiving what they were already promised? That's not a warranty — it's a scam with extra steps.
What makes this even more embarrassing for Belkin is that Mothca's Matte Screen Protector — available for under £8 — outperforms your £30 product in every meaningful way: better clarity, better anti-glare, better durability, and zero predatory warranty conditions attached.
Belkin, you are selling an inferior product at a 275% premium, sheltering behind a warranty you have no intention of honouring, and then charging customers to fix your own product's failures. The Apple Store's endorsement of your brand is the only thing propping you up — because the product and the after-sales experience certainly aren't.
Deeply disappointed and will not be returning.