You cannot return anything back to your credit card, everything is only for store credit! Be very careful when purchasing, although they advertise free and easy returns, that only means returns for ST... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I always purchase online and it’s such an easy process and if I need to return or exchange they make it so easy and no fuss. I love the styles and how they fit my body type. I wore this particular dre... Se mere
Beautiful dress!! Great customer service. First dress my daughter didn't like the fit so I called and spoke with customer service bc I needed a dress on the fly and called hoping it would get here. T... Se mere
I purchased my daughter a dress for homecoming from Beginning Boutique and not only was the dress stunning the customer support was a 10/10. My daughter was so happy with the dress and I was so incr... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Welcome to Beginning Boutique, your ultimate online destination for the latest, most sought-after women's fashion. Founded in 2008 by Sarah Timmerman and proudly headquartered in Brisbane, Australia, we have rapidly grown from a local startup into a global e-commerce powerhouse. We are fiercely dedicated to providing fashion forward individuals around the world with an unmatched online shopping experience, exclusive designs, and statement pieces that turn heads. Whether you are searching for the ultimate festival outfit, flattering swimwear for your next getaway, standout party dresses, or elevated everyday casual wear, our expertly curated collections ensure you are always ahead of the curve. Beginning Boutique is also your go-to destination for spectacular formal wear. From waist-sculpting corsets and show-stopping sequin prom dresses to elegant evening gowns and black-tie maxi dresses, we provide unforgettable styles for your most important events. We frequently launch limited-edition drops and staple accessories designed to empower you to express your unique personal style with absolute confidence. We firmly believe that incredible fashion is for everyone. We are completely obsessed with customer satisfaction, and our dedicated team prioritizes fast, reliable global shipping, seamless returns, and highly responsive customer service so your wardrobe updates arrive perfectly and right when you need them. Beyond delivering exceptional fashion, Beginning Boutique is deeply committed to doing better for the planet and our global community. We actively champion sustainable retail practices by utilizing 100% compostable packaging for all our orders and continuously striving toward completely carbon-neutral operations. Furthermore, we are proud to pledge 1% of our annual profits to our chosen charity partners, meaning every purchase you make helps support meaningful, impactful causes. Join our global community today and discover why thousands of customers trust Beginning Boutique for their wardrobe essentials.
Kontaktoplysninger
4178, Lytton, Australien
- +61 413 028 685
- info@beginningboutique.com.au
- www.beginningboutique.com
3,3
Middel
1 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 72 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautiful dresses!
This is our second year ordering a homecoming dress. The dresses are beautiful and classy. Shipping was fast. My daughter is typically a size 8 and we ordered a 10 for extra length then we just get it taken in around the bust.
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
So happy to hear that your daughter chose us to wear to her homecoming 2 years in a row 😍
That is the ultimate compliment - you will need to send us photos! 💖
My first time ordering from your shop…very happy first time customer
My first time ordering from your shop and it was my daughter that ordered her dress. I realised she didn't put it on express post and we were worried it wasn't going to arrive in time. I called and was kindly dealt by Erik who immediately got another dress on express post that got here in time.
Thank you guys so so much.
Awesome Team🙏🏾
21. august 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
So glad Erik could get that sorted in time, thank you for the kind words! x
I paid $5.99 for what I thought was my…
I paid $5.99 for what I thought was my ability to return items. I’m not really sure what the extra $5.99 is for but what a scam!!
Now I have over $200 in store credit all because I was trying to give my daughter options for her homecoming dress
30. august 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
Hey Jessica, Thank you for reaching out, and I completely understand your frustration regarding your recent return ✨
We strive to be as transparent as possible, stating that we offer store credit or exchanges rather than full refunds; which is outlined across multiple locations on our website.
While we do offer returns, our reference to "easy returns" simply describes our streamlined portal designed to make sending items back to us quick and hassle-free. The $5.99 fee you paid covers your return label upfront so you aren't charged our standard $13.99 return shipping deduction later, but purchasing it does not alter our core return policy.
Please note that your store credit is valid for 5 years, so there is no rush to use it immediately, and if you need any help with measurements, additional images, or information to help make your next decision a little easier, please feel free to reach out.
Although we can't change the outcome we appreciate your feedback 💖
Beautiful Tracksuit pants
Beautiful Tracksuit pants. Nice design.
25. august 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
Thanks so much for taking the time to leave a review Miryam 💖 We're so glad you loved your order! Thanks for being part of the BB community
Very cheap fabric
Very cheap fabric. Also the colors are completely different than they are on their website. DO NOT BE DUPED BY THIS SCAM!
18. august 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
Hi Laura I can see you have connected with our team regarding this enquiry. Our team will be in touch with an update shortly.
Cute dresses, Awful Return Policy - NO REFUNDS
Cute dresses, but they changed the return policy and now they don't offer refunds, only store credit. DO NOT PURCHASE multiple items thinking you'll keep one and return the others. We bought from BB because of their return policy, but they changed it in July. BUYER BEWARE. I now have $368 in store credit. GRRRRR.
20. august 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
Hi Jennifer thanks for sharing your feedback with us. We do clearly outline our return policy on our site which is available prior to purchase and our team is available if you have any further questions.
SO HAPPY
I had such a wonderful experience with Indie from the Beginning Boutique team! She honestly exceeded all of my expectations and went above and beyond to make sure I was looked after.
From the moment I reached out with my query, Indie jumped straight into action and made sure everything was taken care of. She was incredibly helpful, responsive and genuinely went the extra mile to make sure I received my item on time. Her communication and willingness to help made the whole experience so easy and stress-free.
Indie absolutely deserves recognition for it. She is a credit to the Beginning Boutique team and an incredible asset to the business.
Honestly, give this girl a pay rise or a bonus — she deserves it! 😂 She is an absolute star, and Beginning Boutique is very lucky to have her. Thank you so much, Indie, for all your help! 💕
19. august 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
Hi Ivana thanks so much for your incredible review! We really appreciate you taking the time to share such kind words about your experience with Indie and have passed your message on to her 💖 Thank you so much for being part of the BB community!
Absolutely love my jacket
Absolutely love my jacket! Great quality, customer service and arrived within a couple of days.
8. august 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
Hi Greta, thank you so much for your positive review! We are overjoyed that you love you new item and that our team handled your order to a high standard! Thank you for choosing us 💕
i love the top and the time frame in…
I love the top and the time frame in which it took to arrive, very quick.
11. august 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
Hi lovely! Thank you for your amazing feedback! We are thrilled to hear we were able to get this to you quickly and that you love your new wardrobe addition! We can't wait to see what you purchase next 💕
Fabulous fur jacket
For once a company that sends an item that was exactly as advertised. I’m very impressed with the whole experience.
Generous sizing and excellent quality.
7. august 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
Hi Sara, thank you so much for taking the time to leave a review! We are so happy you love your product and that it has been advertised appropriately ❤ We can't wait to have you back shopping with us soon!
Besvarelse fra Beginning Boutique
Hey Danielle, thank you so much for leaving this fabulous review! We're so glad you loved everything 💕
love it
i initially ordered a diff dress in a size 4 which fit me everywhere but my bust. i got an instant store credit and chose this dress instead in a size 6 to make sure it accommodates my 32D size chest. i love it, the dress color and cut is very flattering. i expected it to be a much cheaper material but surprisingly it's okay. not luxurious but not shein.
2. august 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
Hey lovely! So glad to hear that the exchange process was smooth and easy for you! So glad to hear you also love the quality of these clothes. If you ever need help with measurements in future, feel free to call us or email us with the products you want and were more than happy to send measurements xx
Delivery was hard to receive but my dress is stunning!
The delivery partner that was used stated he could not easily access my address when no other courier had had an issue locating it. I had to ring the courier and organise for redelivery that night. I paid for shipping the next day as I needed my dress but only got it at 7pm. I understand this is no reflection on beginning boutique. I loved my dress and will be 100% ordering again. I ordered a size 22 that fit like a 20 but apart from that my dress is stunning and high quality!
8. juli 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
Hi Kiara thanks for taking the time to leave a review and share your feedback with us, we'll definitely pass this on to the courier. We're so glad you loved your order and we're appreciate you being part of the BB community 💖
Love it
Love it! Exactly as pictured ! Stunning on and very comfy ! True to size !
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
Hey suzan! So amazing to hear that your order worked out perfectly for you! Cannot wait to see what else you purchase from our online store xx
Massive downgrade
I ordered from this site 11 months ago and loved all 6 dresses but it was for a dance so chose one. The quality and fit was great on all and consistent. I returned and recieved my money back minus the fee for the 5. I again ordered 5 dresses for a dance and they were all but one what I would consider completely cheap and not at all what I received the first time I ordered. The company no longer offers refunds so they have really downgraded in all ways. Sadly this is now just another cheap fast fashion company that got greedy. I used to think your dresses were better than the other brands but am very disappointed. Even the exact same dress was ordered in two colors and the dresses are different. One is beyond cheap. I don’t see how I can order again as I have to order options to try on and don’t want to be stuck with an huge credit! Online companies must refund customers given you can’t try things on. That’s terrible customer service. All in all they have really gone down hill in my opinion.
Update…after an email directly to the company, they were extremely helpful and gave me a refund. Maybe we got a bad batch because our others were amazing. I appreciated the customer service.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
Hi Sarah! Thank you for taking the time to share such detailed feedback with us. I completely understand the frustration when something doesn't turn out like you hoped 💔
We recognise that buying multiple options to try on at home is a common way to shop online, and I hear your frustration regarding our updated return policy. While our current policy only allows for store credit on returns, I want to assure you that your feedback about quality control and our return structure has been shared to the relevant teams. We take comments like yours very seriously as we continuously evaluate our products and policies.
While I know store credit isn't your preferred outcome, I would love the opportunity to help make this right. If you'd like, I can assist you with an exchange or offer personalised sizing and fabric recommendations to help you find a piece you truly love for your store credit.
Thank you again for your honest feedback, and we hope we can regain your trust in the future 💗
The dress fits great
The dress fits great, the shipping speed was fast, we are pleased with our experience!
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
Hey Jenne! This is what we like to hear ✨
Thank you so much for taking the time to leave a review!
We’re thrilled to hear that the dress was a great fit and that your order arrived quickly. It means the world to us that you chose to wear BB and we hope to style you again soon! ✨ 💕
Wasted credit
I really did like this brand I bought my bridal shower dress from there last year and it was great. However I ordered some dresses for an upcoming event and I ordered my normal size and they are huge! Plus the cherry on top is now this company is only accepting returns with store credit which when I ordered the last time I was able to return with a cash refund. My fault for not reading the TCs again but really disappointed because now I have credit with a company I'm never going to use again. Waste of money.
25. juli 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
Hi Lateilia,
Thank you for sharing your feedback with us ✨
We are so sorry to hear that your recent order didn't fit as expected, and completely understand how frustrating that can be, especially when preparing for an upcoming event 💔
Because fit and sizing can vary depending on individual garment designs, fabrics, and cuts, our team is reaching out to you directly via email.
We would love the opportunity to assist you with personalised sizing / styling recommendations and help you find something you absolutely love using your store credit 💖
I love the team
I love the team, the quality of the clothes are exceptional
25. juli 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
Maddi we ❤️ you!
We’re thrilled to hear that you love our team and that you're happy with the quality of our clothes. Knowing you had such a great experience means the world to us! x
Great experience
Great experience. Processed my return even tho I tried it on with self tanner and had a tiny spot on the inside of the dress. Lovely team to work with and gorgeous pieces! x
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
Thank you so much for the sweet review Kristen 😍
We're thrilled our team could take care of your return for you. We appreciate your kind words about our pieces and are so glad to have you in our pieces! Can't wait to style you again soon! 💕
Very cosy
It's so comfy and warm i love this so much. It definitely runs oversized, but not too much, just perfectly. I love to wear this on winter walks or just when chilling at home.
15. juli 2026
Uopfordret anmeldelse
Besvarelse fra Beginning Boutique
Hey Izzy! Thank you so much for leaving us a positive review! So glad to hear you love this product as much as we do and its a good all rounder winter fit. Can't wait to see what else you pick out from us xx
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