I placed my first and last order on 9/27/26 and the website showed “processing” as of today, 10/6/26. I sent several emails that went unanswered as well as communication through the website. This morn... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered two wigs. One was as described beautiful and soft.. the second one was not as described. Left me to think it wasn’t the same wig orderd. I requested a refund. It took longer than I expected... Se mere
The quality of the wigs I've bought are very good. The Put on and Go, is true to it's words; it's glueless as advertised. While it took a bit of effort to get past automated responses to correct an... Se mere
I ordered a wig from Beauty Forever Hair and was genuinely impressed with the quality and presentation. The hair was soft, full, and true to length — no weird smell or tangling, which is a big plu... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
BeautyForever hair online sells human hair weave,Brazilian hair,Virgin Human Hair,human hair extensions,Remy hair extensions,human hair bundles,virgin body wave,for your forever beauty choose BeautyForever.
Kontaktoplysninger
3,6
Middel
2 t anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
BUYER BEWARE…
I messaged them via facebook in regards of a bye bye knots, natural hairline wig. They responded immediately, told me the exact one to purchase and it looks NOTHING like the images used on the site. There is also a smell. I also ordered the 2 for 1 wig special and haven’t received the free wig.
I didn’t contact the company because it took them days to respond to me (initially) via their company chat box. I went on FB messenger and asked if they were responding to their chat box and that’s how I received a response.
I’m going to suck this up as a lost, I also dislike the packaging (it comes in bags) I want my investments to look like investments upon receipt.
Buyer beware
1. august 2026
Uopfordret anmeldelse
Besvarelse fra Beautyforever
Hi TK!Thank you so much for taking the time to provide feedback on your shopping experience. We sincerely apologize for the disappointment and inconvenience you felt after receiving the wig.
We completely understand your feelings; the product you received did not meet your expectations, but this is absolutely not the experience we wanted to provide. We can assure you that every customer receives a high-quality product, made of 100% human hair. The odor on the product may be due to insufficient ventilation after sterilization. If you are not satisfied with the product after receiving it, you can return it for a full refund, and we will cover the shipping costs. We hope you can provide your order information or contact us directly via email. We will arrange a dedicated customer service representative to resolve any after-sales issues and provide you with a satisfactory solution.
We are always committed to providing better products and services, and we apologize again for this unpleasant shopping experience. We value the trust of every customer and look forward to the opportunity to make amends for your disappointment. Please feel free to contact us if you have any needs.
Beautyforever Hair Customer Service Team
I had to cancel my order
I had to cancel my order and the customer service was very swift in responding asking how they can assist to make It a better experience but it was nothing on they end they were very nice and understanding. Thank you for your assistance.
26. juli 2026
Uopfordret anmeldelse
I LOVE this hair!
I love this hair! I made a purchase in 2023 and loved it! Sadly, I didn’t remember the company’s name and had been searching for this elusive unicorn! I found a delivery email… and just like that, I’M BACK!!! The quality of the hair is amazing and the color is unmatched! Thank you, Mike for your expeditious responses to my questions and your care of my concerns! Highly Recommend this company and their product!
10. juli 2026
Uopfordret anmeldelse
I had an issue with my address and…
I had an issue with my address and needed to update it. The customer service was very fast and they updated my address quickly to ensure I receive my order. I truly appreciate them.
16. juli 2026
Uopfordret anmeldelse
Great company with excellent customer…
Great company with excellent customer service! They did the eir very best in meeting their customers need which I appreciate grately. Thank you so much Larry.
16. juli 2026
Uopfordret anmeldelse
Great experience
Great experience. They meet your needs and notify u with any changes if needed. Hair lace is 10/10!! Best wig company I’ve had my beauty is FOREVER
13. juli 2026
Uopfordret anmeldelse
Great Customer Service
Customer service is very understanding and responsive. And I love that for them and for customers like myself who demand quality products and oftentimes have a lot questions.
13. juli 2026
Uopfordret anmeldelse
Beware
Watch out for this company. I ordered “Burmese curly” bundles from them which I kept in for about a month and an half, and the hair was terrible. It seemed more like kinky curly than Burmese. It did not retain moisture or oil, matted up terribly, and leaked some type of black/dark brown substance when wet(not sure if it was hair dye or what). I wrote a review on the website but they removed my review. They only keep the good reviews. Beware.
Update: Company replied on here and tried to shift blame on me for the after care process instead of taking accountability. I take very good care of my real hair and my bundles. I would brush the hair out thoroughly and put them in twists or plats nightly before applying a bonnet to protect the hair. Also forgot to mention that the hair sheds terribly as well.
12. maj 2026
Uopfordret anmeldelse
Besvarelse fra Beautyforever
Hi Dee!Thank you so much for taking the time to provide feedback. First of all, we sincerely apologize that the hair you ordered did not meet your expectations for quality.
Regarding your feedback that the product did not meet your expectations, this is absolutely not the situation we want our customers to experience. We take product quality very seriously, and we ensure that all products shipped are 100% human hair, with a texture no different from naturally growing real hair. Therefore, it requires the same care as your own hair. Hair tangling is often caused by multiple factors—not only related to hair quality, but also friction during wear, pressure during sleep, or improper washing and conditioning methods (such as vigorously combing from the roots, not using a special conditioning solution, or not wearing a hair stand when storing). These can all accelerate hair tangling. With proper care, a high-quality human hair wig typically lasts 12 months or even longer. We hope you can provide your order number or contact us directly via email. We will arrange for a dedicated customer service representative to contact you as soon as possible to handle your after-sales issue promptly. We highly value the trust of every customer, and therefore hope to provide you with a satisfactory solution.
Thank you again for your patience and understanding. If you have any further questions or need more assistance, please feel free to contact us via email. We are happy to help.
Beautyforever Hair Customer Service Team
I would not ever purchase a wig from…
I would not ever purchase a wig from this company. All they do is lie. Glad my husband blocked them shortly after my purchase. I should have listened to him. The wig came and it was the wrong size and all shaggy looking. So I specifically asked them if they could exchange to the right size. I had a snapshot of my purchase to prove what I ordered. They led me on after I put up my first review. They promised that they wouldn’t try to do anything with his account and just switch the wig at no extra charge if I took down my review liked they asked me to. They were communicating through email with me. I sent the wig back and then they said they couldn’t exchange it and to purchase again. Lies lies lies was all that I have received so I’m putting my review back up. If I could give them a zero I would. Beware of beauty forever!!!
9. maj 2026
Uopfordret anmeldelse
Besvarelse fra Beautyforever
Hi Teneca Jones!Thank you so much for taking the time to share your shopping experience. We sincerely apologize for any inconvenience or disappointment you may have experienced. Your feedback is crucial to us, and we value every customer's shopping experience.
The issue you encountered was unexpected, and it certainly wasn't the shopping experience we intended for you. We completely understand your feelings that the product didn't meet your expectations. However, we offered you a free return service. You purchased a 10-inch model, and we maintained communication and were willing to cover the price difference to exchange it for a 14-inch model. However, there was a dispute regarding your order, so the platform ultimately processed a refund for you. We are willing to offer you a discounted repurchase and refund the price difference. We have been trying our best to resolve the issue for you, but disputes arising from orders are beyond our control. We apologize again for any inconvenience you may have experienced.
Thank you again for your patience and understanding. We value every customer and hope to have the opportunity to provide you with excellent service in the future.
Beautyforever Hair Customer Service Team
Beware of this company!!
I purchased a wig from this company order number BFM955009071122092585 on 6/18/2026. I received the $180 wig on 6/22/26 and it was damaged. It looked like it had been worn and some of the curls looked liked they had been combed out. I immediately emailed customer service and sent pictures and I sent the usps tracking information for returning the wig as instructed by customer service. To this day, I haven't received my refund and I keep getting an automated message to submit refund application which was already submitted by the customer service rep "Michael". I would not order from this company in the future. I'm still waiting on my $180 refund.
22. juni 2026
Uopfordret anmeldelse
Besvarelse fra Beautyforever
Hi Ke G!Thank you very much for taking the time to share your feedback regarding your shopping experience. We sincerely apologize for the disappointment and inconvenience caused by the wig you received.
We fully understand your feelings; receiving a product that falls short of expectations is certainly not the experience we aim to provide. We are committed to ensuring that every customer receives brand-new products made from 100% human hair. We have noted that the return has been processed and a full refund issued. Additionally, we will have a dedicated customer service representative follow up with you regarding the refund timeline to ensure a satisfactory resolution.
We are constantly striving to improve our products and services, and we apologize once again for this unpleasant experience. We value the trust of every customer and hope for the opportunity to make things right. Please feel free to contact us if you need any further assistance.
Beautyforever Hair Customer Service Team
Scammers
These  foreigners are terrible I paid 140.00 for a highlight wig they se my conformation that the order was placed and then stated the wig would come in 2-7 days they tried to scam me it’s always some body in that company people be careful so I call my credit card company and got my money back the nerve then sent Tex stating wig was out for delivery UNICE Beautyforever ashmary all the same crappy company they steal that’s what they do I have done business with them all and bought lots of wigs they thirsty they stealing now
30. juni 2026
Uopfordret anmeldelse
Besvarelse fra Beautyforever
Hi Valerie!Thank you very much for taking the time to share your shopping experience; we sincerely apologize for any inconvenience or disappointment you may have encountered. Your feedback is vital to us, and we value the experience of every customer.
The issue with your order appears to be an isolated incident, and it certainly falls short of the experience we aim to provide. While we are unsure of the specific problem—perhaps an unexpected shipping delay—we are committed to resolving it. Please provide your order details or contact us directly via our brand email; we will assign a dedicated representative to handle your order immediately and ensure you receive your products as soon as possible. We sincerely hope you will give us the chance to regain your trust.
Thank you again for your patience and understanding. If you have any further questions or require additional assistance, please feel free to contact us via email; we are here to help.
Beautyforever Hair Customer Service Team
Mike was great
Mike was great, professional and friendly! I really appreciate his quick responses and resolution to my issue with the order.
18. juni 2026
Uopfordret anmeldelse
I ordered a hair from 3/10/2026 and…
I ordered a hair from 3/10/2026 and they said it was delivered! I did not get the hair or find it near my mail box ! They don’t want to send a replacement or give my money back and I am not paying for the hair ! They made my Klarna account got lock because of this ! Nobody should buy from them this is the second time they did this to me ! Talking about make claim with post office and I have pay for shipping Insurance! This company need to be close down now they are fake
10. marts 2026
Uopfordret anmeldelse
Besvarelse fra Beautyforever
Hi Alder Foster!Thank you so much for taking the time to share your shopping experience. We sincerely apologize for any inconvenience or disappointment you may have experienced. Your feedback is crucial to us, and we value every customer's shopping experience.
The issue you raised regarding your order may have been an accident, and it certainly wasn't the shopping experience we intended for you. Usually, packages are delivered to the correct address. If you haven't received your package, we will contact the logistics provider to conduct an investigation. Once the investigation is complete, we can provide you with a satisfactory solution. To resolve your issue as quickly as possible, please provide your order information or contact our brand email directly. We will arrange for a dedicated person to process your order immediately and ensure you receive a satisfactory result. We sincerely hope you can give us another chance to regain your trust.
Thank you again for your patience and understanding. If you have any further questions or need more assistance, please feel free to contact us via email. We will be happy to assist you.
Beautyforever Hair Customer Service Team
Your Beauty forever is not telling the…
Your Beauty forever is not telling the truth the dispute was already settled over a week ago I talked to my bank they are waiting for your company to return my money back. I am not sure what you guys are doing on your end but the dispute was settled. Return my money this is horrible you guys do not have positive reviews other people have had horrible experiences just like I have returned my money back return my money back I'm going to keep on posting until I receive my money back!!!! I will never ever deal with your company ever again you guys are scammers and you don't want to return people's money back if they don't like your merchandise this is terrible customer service I don't know I don't care how many times you apologize you don't care about your customers give me my money back. You want to make it difficult for me to get my money back because I post bad responses on here I'm not going to lie to people I am not a liar and I'm not going to make your company look good if it's not good give me my money back. And I will keep on posting until I get my money back you have your merchandise back I want my money I want my money 😡😡😡😡😡😡
5. maj 2026
Uopfordret anmeldelse
Besvarelse fra Beautyforever
Hi Kim Smith!Thank you so much for taking the time to share your shopping experience. We sincerely apologize for any inconvenience or disappointment you may have experienced. Regarding your question about the authenticity of your review, we sincerely apologize for any impression it may have caused. We always insist on accurate product descriptions and value the genuine feedback of every customer. You can also check out the positive reviews from most of our customers, who have received high-quality real human hair and are very satisfied with our products and services.
Regarding your feedback about not receiving a refund after the sale, we are very sorry. We can indeed process a refund for you, but we noticed that your order has a dispute, and it is currently in the dispute review stage. Therefore, your funds are frozen, preventing us from processing your refund. We have contacted the payment platform, and the dispute will be resolved in a few days. We will then immediately arrange for your refund. We apologize again for all the inconvenience this has caused you. We will closely monitor the refund status of your order to ensure that your shopping rights are protected.
We are always committed to providing better products and services, and we apologize again for this unpleasant shopping experience. We value the trust of every customer and look forward to the opportunity to make up for your disappointment. Please feel free to contact us if you need anything.
Beautyforever Hair Customer Service Team
The customer service team were prompt…
The customer service team were prompt in their replies to my queries, especially Michael. Overall a very pleasant experience. Looking forward to receiving my new wigs. Thank you Michael for being so helpful.
16. juni 2026
Uopfordret anmeldelse
I purchased a wig very beautiful color
I purchased a wig very beautiful color. I wore it 3 days ago and put it in the bag for my birthday coming up on 6/23/ 1961. I went to show someone the wig and it was tangle pass tangle. I can’t believe what could have happened. I use detangler to loose it up, but it seems matted. My birthday is in 8 days.
13. juni 2026
Uopfordret anmeldelse
Besvarelse fra Beautyforever
Hi Angela Trench!Thank you so much for taking the time to provide feedback on your shopping experience. We sincerely apologize for the disappointment and inconvenience you felt after receiving the wig.
We completely understand your feelings. We have carefully read your description of the problem. Regarding the tangling issue you reported, this is absolutely not something we want our customers to experience. We take product quality very seriously, and we promise that every customer receives a 100% human hair wig. These wigs typically require regular care. We hope you can provide your order number or contact us directly via email. We will arrange for a dedicated customer service representative to contact you as soon as possible to address your after-sales issue promptly. We highly value the trust of every customer, and therefore hope to provide you with a satisfactory solution.
We are always committed to providing better products and services, and we apologize again for this unpleasant shopping experience. We value the trust of every customer and look forward to having the opportunity to make amends for your disappointment. Please feel free to contact us if you have any needs.
Beautyforever Hair Customer Service Team
HORRIBLE EXPERIENCE-QUALITY OF PRODUCT-NO ACCOUNTABILITY
DESCRIBE YOUR ISSUE HERE Why am still being charge for items that were returned. I paid to have the items returned as requested and I received confirmation that they were received by you. Please let me know how to get my refund back or I will be contacting my financial institution.
Thank you. (Mine question)
Hello, we have refunded you.
The money will take some time to return to your account. Please don't worry. (from Beauty Forever)
I should not take forever to refund my money. It did not take forever for you to take it from my account after I returned the horrible product! I will NEVER order from this company again!(My response)
1. marts 2026
Uopfordret anmeldelse
Besvarelse fra Beautyforever
Hi there!Thank you very much for taking the time to share your feedback regarding your shopping experience. We sincerely apologize for the inconvenience you encountered during the return process.
We fully understand your frustration; the trouble caused by the return process is certainly not the experience we intended to provide. We are committed to ensuring your after-sales rights are fully protected. We take the issues you raised regarding the return very seriously and will prioritize processing your refund or exchange, as well as arranging compensation for shipping costs. Please provide your order number so we can assign a dedicated customer service representative to resolve this matter and ensure a satisfactory outcome for you.
We are constantly striving to improve our products and services, and your feedback is invaluable to us. We apologize once again for this unpleasant experience. We cherish the trust of every customer and hope for the opportunity to make things right. Please feel free to contact us if you need any further assistance.
Beautyforever Hair Customer Service Team
Customer service was very nice and…
Customer service was very nice and solved my problem quickly.
11. juni 2026
Uopfordret anmeldelse
New to Beautyforever
New to Beautyforever. Was a little confused about my order at first. Love all the promotions and new deals.
10. juni 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.