Ordered product and never received it. There is no way of contacting this company. Their contact email address bounces back. I don't have a Instagram account but asked my friend to reach out t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Hi I'm Outdoor Activity Instructor ( kayaking, sailing, rock climbing etc..) The outer and inner layer is great although I would improve hood with additional peak for rain protection like in sailing j... Se mere
Virksomheden har svaret
So aptly named, I’m wearing it at the moment outside on chilly evening watching the beautiful setting sun in the west of Ireland with my dog. Lots of different uses for my bear hug dry robe, delighted... Se mere
Virksomheden har svaret
I’m so happy with my fabulous Bear 🐻 Hug Robe - the pockets are deep & the inside pockets are great - the fleece is heavy and extremely warm- it’s waterproof 💦 I’m all ready for the winter b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sportstøjbutik
- også i
- Svømmeklub
Skrevet af virksomheden
Bearhug thermal robes were created and inspired by Irish swimmers. Incredibly versatile, providing warmth and practicality, the Bearhug robe is ideal for anyone willing to embrace the wild...
Kontaktoplysninger
The Highline, Pottery Road, Dun Laoghaire, A96KW29, Dublin, Irland
- hello@bearhug.ie
- bearhug.ie
2,6
Under middel
111 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great product & price point
Great product & price point. Easy to order & pay. Returns not a big issue. I found the product & service superb. Bought 2nd pink limited edition one for Karen for her 60th it's fab
23. april 2022
Besvarelse fra Bearhug Ltd
Thank you Claire, Glad you are happy with our products and service!
Poor customer service
I placed an order 8th January. On 12th January i was contacted to inform me that the colour was no longer in stock and to query if i can pick another. I've replied to this email, and subsequently contacted Bearhug on the support email and via instagram over the last couple of weeks with no reply. Disappointing as they have charged the order but have not allowed me to substitute or claim a refund
20. januar 2022
Uopfordret anmeldelse
Besvarelse fra Bearhug Ltd
Thank you very much for taking the time to write us a review.
We are very sorry that you were disappointed with the service you received.
We have a new customer service team in place and we would love to be able to help you more with this matter. Please contact us at hello@bearhug.ie with your order number, and a member of our team will get back to you ASAP.
Kind regards,
Bearhug.
Quick delivery
Quick delivery
A small issue with a shortage in the colour I’d chosen was swiftly resolved by Bearhug reaching ju to me with a number of options for me to consider.
The coat was delivered the following day.
22. december 2021
Uopfordret anmeldelse
Besvarelse fra Bearhug Ltd
Thank you for your feedback. We are glad to have helped resolve the issue and that the service was to your satisfaction.
Kind regards,
Bearhug
Such a disappointment
Such a disappointment. Delivery was prompt. Hood on parka was poorly finished. Customer service awful & virtually non existent. Could not & would not recommend. Looking forward to a ⭐⭐⭐⭐⭐ product & service but got ⭐. Buy elsewhere.
8. december 2021
Uopfordret anmeldelse
Besvarelse fra Bearhug Ltd
Hi Sinead, we are sorry to hear this. Could you please email us at support@bearhug.ie and we can help you resolve this issue. Thanks, Bearhug Support
Besvarelse fra Bearhug Ltd
Thanks Therese for your positive feedback.
Kind regards,
Bearhug
Absolutely delighted with my purchase…
Absolutely delighted with my purchase of the thermal robe and dry mat. Bought it for my 20yr old son who surfs and has taken to daily sea swims. Had bought them as his Christmas present but on seeing the quality and the dropping temperatures I couldn't wait. He is over the moon with it, perfect size and so snug. Bearhug added one of their new beanies as a gift and that and a lovely handwritten note from Sineàd, was the icing on the cake. Recommend 💯. Buy Irish..
11. oktober 2021
Uopfordret anmeldelse
Besvarelse fra Bearhug Ltd
Thanks for the great review! We are glad you had a good experience with our company.
Kind regards,
Bearhug
Super service
11. oktober 2021
Besvarelse fra Bearhug Ltd
We are very happy to hear that you are happy with our service!
If there is any specific reason for the 1 star given, we would love to hear about it and help you any further if there was a problem. You can contact us at hello@bearhug.ie
Thank you and kind regards,
Bearhug.
Fantastic products and great customer…
Fantastic products and great customer service. Arrived sooner than I expected.
8. oktober 2021
Besvarelse fra Bearhug Ltd
Glad to hear you were happy with our product and service!
Kind regards,
Bearhug
Super service
Super service, prompt delivery, high quality product and Irish! What's not to like. Love my Bear Hug boy. 🤗🤗🤗❤
8. oktober 2021
Besvarelse fra Bearhug Ltd
Thanks for the excellent feedback.
Kind regards,
Chloe Hynes
Besvarelse fra Bearhug Ltd
Thank you for your positive feedback!
Kind regards,
Bearhug
Besvarelse fra Bearhug Ltd
Glad to hear that you were happy with your Bearhug experience!
Kind regards,
Bearhug
Fantastic service!!!
1. oktober 2021
Besvarelse fra Bearhug Ltd
We are very glad you were happy with our service.
Kind regards,
Bearhug
Besvarelse fra Bearhug Ltd
Hi Clare,
Delighted that you love the hoodie and were happy with our service.
Thanks,
Bearhug
Besvarelse fra Bearhug Ltd
Thanks for your positive feedback and we are delighted the service was great for you.
Kind regards,
Bearhug
Besvarelse fra Bearhug Ltd
Thank you for your great review.
Kind regards,
Bearhug
great product
Excellent product bought at Cafe Du Journal. €130 which was a little cheaper than the dry robe but just as good. Came in lots of colours too
21. september 2021
Besvarelse fra Bearhug Ltd
Thanks Imelda for the great feedback. We pride ourselves as an Irish company and are glad to offer a variety of different options to choose from.
Kind regards,
Bearhug.
Besvarelse fra Bearhug Ltd
Thanks for the great review Sheila.
Regards,
Bearhug.
Great product....I bought it for my 10…
Great product....I bought it for my 10 year old and because she's a wheel chair user I didn't want it too big or long. Just for her I found sleeves and hood a little on the short/small side but generally it was a good fit. Very handy also for trips to the swimming pool.
21. september 2021
Besvarelse fra Bearhug Ltd
So glad that you were happy with our product!
Thanks very much,
Bearhug.
Good quality and very warm
21. september 2021
Besvarelse fra Bearhug Ltd
Glad the quality is to your satisfaction Rebecca.
Thanks,
Bearhug.
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