Miscommunication on the item description. One person tried to charge us for returning order mixup.Lost order at one point Another fixed it, so frustrating. Seemed that there were different departments... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Dwane, Thank you for the exceptional service during my visit yesterday. I’m from Wisconsin, and every year when I come to Ottawa, Capital BBQ is a must-stop destination. You and the team alway... Se mere
Virksomheden har svaret
I bought Drip pan liners for my Napoleon prestige pro 500. They arrived undamaged and quickly. I always have a great buying experience with Bbqing.com
Virksomheden har svaret
Undoubtedly what made this event memorable was Chef Michael’s personality and energy level. He is fantastic! If he brings the Weber Grill Academy back next summer we will be attending again, and br... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Capital BBQ (BBQing.com)
Skrevet af virksomheden
Capital BBQ, proudly operating as BBQing.com, has been making “Backyard Heroes” since 1988. Based in Ottawa, we are Canada’s largest and most trusted destination for barbecues, smokers, outdoor kitchens, pizza ovens, griddles, fireplaces, patio furniture, and related parts and accessories.
For over 35 years, our family-run business has combined expertise, quality, and a passion for barbecue culture to help people create unforgettable moments around food and fire. Whether you are a weekend griller, a competitive pitmaster, or a homeowner designing your dream outdoor space, Capital BBQ delivers the products, knowledge, and support to make it happen.
We proudly carry the industry’s most respected brands:
Napoleon, Broil King, Weber, Traeger, Pit Boss, Louisiana Grills, Kamado Joe, Big Green Egg, Blackstone, ENO Plancha, Crown Verity, Urban Bonfire, Stoll Industries, Berlin Gardens, DCS, Lynx, Jackson Grills, Perlick, Hestan, Oven Brothers, Ooni, Alfa Forni, Blues Hog, Dekko, Dizzy Pig, Everdure, Fireboard, Halo, HPC, IR Energy, Solaira, Jealous Devil, Looft, Meat Church, Masterbuilt, Neso Grill, Pitmaster Choice Pellets, Regency, Solus, Solo Stove, Solaire, Smokeware, Spiceology, ThermoWorks, TrueFlame, Wellspring, Whiskey Bent BBQ, Xylo, Yoder Smokers, and Ted Reader.
Every brand we offer is carefully tested in our own grilling kitchen to ensure superior performance, reliability, and long-term support.
At Capital BBQ, service goes beyond sales. Our passionate team includes barbecue experts, certified technicians, and Kansas City Barbecue Society judges who provide personalized advice, dependable after-sales care, and expert support for many of the products we sell. Through BBQing.com, we ship from coast to coast, offering the convenience of e-commerce with the confidence of a specialty retailer. Customers benefit from our lowest-price guarantee, flexible financing, reliable nationwide delivery, and easy pickup or assembly options.
Those in the Ottawa/Gatineau region can also explore our expansive showroom, where products are displayed in real-life settings for inspiration and guidance.
With decades of experience, unmatched product depth, and a dedication to customer satisfaction, Capital BBQ continues to be Canada’s number one choice for premium gas grills, charcoal BBQs, pellet smokers, outdoor kitchens, fireplaces, patio furniture, and barbecue accessories.
Our promise to you
Skrevet af virksomheden
- We're committed to our customers!
- From expert advice to dependable after-sales care, our promise is simple: treat every customer right and help them shine at home—we create Backyard Heroes.
- Quality you can trust
- Every grill, smoker, and outdoor product we carry is chosen for performance, reliability, and lasting value.
- Trusted across Canada
- For over 35 years, families nationwide have trusted us for fair prices, fast delivery, and expert support.
Lowest Price. Guaranteed.
Shop confidently—if you find a lower price in Canada, we’ll match it, hassle-free.
At Capital BBQ (BBQing.com), your peace of mind comes first. Our Best Price Guarantee means if you find the exact same item at a lower price from an authorized Canadian retailer, we’ll match it—so you always get the best deal.
How it works
- Share proof of the lower price (photo, screenshot, or URL).
- Item must be identical (brand, model, colour/finish, size/features), new, and in original packaging.
- Competitor must be an authorized Canadian retailer, advertising in CAD, with the item in stock.
What’s not eligible
- Clearance, refurbished, open-box, auction listings, marketplace/warehouse club pricing, private quotes, limited-time bundles, or coupon-stacked offers.
- Items not sold and shipped by an authorized Canadian retailer.
We keep comparisons fair by accounting for shipping and handling where applicable. Questions? Our team is happy to help—because we create Backyard Heroes, and that starts with great value and great service.
Kontaktoplysninger
12 Grenfell Crescent, K2G 0G2, Nepean, Canada
- 1-800-606-7879
- support@bbqing.com
- bbqing.com
Free Shipping on $999+ Orders
4,7
Fremragende
3 t anmeldelser
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
quick service and price
19. juni 2025
Besvarelse fra Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us such an amazing review! We appreciate you supporting our local family business very much! Happy Grilling
Super bon service et livraison rapide
Super bon service et livraison rapide! Merci à toute l’équipe 🙂
26. maj 2025
Besvarelse fra Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us such an amazing review! We appreciate you supporting our local family business very much! Happy Grilling
Items where stock when ordered
Items where stock when ordered, but BO at shiping 2 weeks delay
18. juni 2025
Besvarelse fra Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. We are extremely sorry for the delay with your order. We appreciate you supporting our local family business. Happy Grilling
Good command
18. juni 2025
Besvarelse fra Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We appreciate you supporting our local family business so very much. Happy Grilling!
Best BBQ company in Canada!!
My grills came quickly. They were wrapped well and the shipping was seamless. This company does an excellent job at everything they do!
Thank you!!
17. juni 2025
Besvarelse fra Capital BBQ (BBQing.com)
WOW, David – thank you SO much for your kind words and for taking the time to leave us a review!
Your feedback truly means the world to us, and I’ll be sure to share your message with the entire team — this kind of comment is exactly what we strive for!
We’re so grateful for your support of our local family business.
Kind regards,
Kathleen
Really love the new BBQ we purchased…
Really love the new BBQ we purchased from capital BBQ, the customer service was excellent and quick to respond to all our questions. Highly recommended.
12. juni 2025
Besvarelse fra Capital BBQ (BBQing.com)
WOW — Thank you so much for the amazing review!
We truly appreciate your kind words and support. I’ll be sure to share this with our entire team — it means the world to us. Thank you for supporting our local family business.
Happy Grilling! 🔥🍔
Everything was great
Everything was great. The only issue that we had was the waiting period from the time we order the product to the time we received it. It was almost a month by the time we received it.
2. juni 2025
Besvarelse fra Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review!
We sincerely apologize for the delay with your order. Occasionally, our manufacturers experience setbacks that are unfortunately out of our control. We truly appreciate your patience and continued support.
Happy grilling!
Besvarelse fra Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us such an amazing review! We appreciate you supporting our local family business very much! Happy Grilling
The best of the best — La crème de la crème
Excellent company, with excellent products. I have been shopping at this company for years. I have always been satisfied with their products and services they provide, prior and post sales.
The best of the best!
16. juni 2025
Besvarelse fra Capital BBQ (BBQing.com)
WOW — Thank you so much for the amazing review!
We truly appreciate your kind words and support. I’ll be sure to share this with our entire team — it means the world to us. Thank you for supporting our local family business.
Happy Grilling! 🔥🍔
Besvarelse fra Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us such an amazing review! We appreciate you supporting our local family business very much! Happy Grilling
Great experience.
I was looking online at the bbq I wanted. BBQing.com had the best price. After reading some reviews, I thought I would try them. I found they not only had the best price but also great customer service and delivery. Thanks so much. I highly recommend this company.
13. juni 2025
Besvarelse fra Capital BBQ (BBQing.com)
Thank you so much for leaving us an amazing review. We appreciate you supporting our small business. Happy Grilling
It would have been 5 stars if they had…
It would have been 5 stars if they had notified us that one of our items would be 3 months back order
12. juni 2025
Besvarelse fra Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review!
We sincerely apologize for the delay with your order. While occasional setbacks from our manufacturers are out of our control, we absolutely should have kept you updated—and we take full responsibility for that oversight.
We truly appreciate your patience, understanding, and continued support.
Happy grilling! 🔥
Item not in stock
on the website the item was listed in stock,
when in fact it was not in stock, and it took over a month until it arrived.
12. juni 2025
Besvarelse fra Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. We are extremely sorry for the delay with your order. We appreciate you supporting our local family business. Happy Grilling
company was fine
company was fine, the part I ordered was on back order. they notified me right away and told me when it should come in, then they notified me when it was shipped and all was well
11. juni 2025
Besvarelse fra Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. We are so sorry for the delay with your order. We appreciate your understanding and patience with this. Happy Grilling!
Great Service
I don't know much about BBQ,'s but Duane and Kathleen at Capital BBQ in Ottawa were super helpful and gave me all the time I needed. They also helped me find a great alternative at a good price when the BBQ I selected wasn't going to be available in time.
27. juni 2025
Uopfordret anmeldelse
Besvarelse fra Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review Claudia. it was such a pleasure meeting you and speaking with you. Happy Grilling!
Awesome Evening
Undoubtedly what made this event memorable was Chef Michael’s personality and energy level. He is fantastic! If he brings the Weber Grill Academy back next summer we will be attending again, and bring our adult children.
Thank you!
Ernst & Monica
31. maj 2025
Besvarelse fra Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. We are so thrilled to hear that you enjoyed the Weber grill academy and look forward to you attending next year as well. Happy Grilling
Besvarelse fra Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. We appreciate your kind words and your support. We look forward to seeing you soon. Happy Grilling!
Purchased, fully paid and took more than 6 weeks to get it delivered
I purchased and fully paid for the newer Weber BBQ model on in mid May. 3 weeks later without any updates, I called the customer service to change to a Napoleon similar model and they assured me that it would be delivered within 3-4 days. After a week without any updates on the tracking number, I called again numerous times to get information related to the delivery and they never sent back any updates.
Day & Ross responsible for the delivery had received my order in a warehouse near Montreal and took more than 3 weeks to deliver the package at my home. I requested to move the package in my backwards and the driver refused.
I was not satisfied with my delivery experience and would recommend to buy closer to your house where I was able to get the same product at the same price!
2. juni 2025
Besvarelse fra Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. I'm so sorry to hear that you had a bad experience with us. Can you please give me a call (Kathleen) at 613-228-0009 ext 227 so we can chat about your experience.
Besvarelse fra Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We are so happy to hear that you had a good experience. Happy Grilling!
Besvarelse fra Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. We appreciate your kind words and your support. We look forward to seeing you soon. Happy Grilling!
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