Bought a pizza oven. Delivered quickly and received excellent customer service throughout. Oven is incredible! Easy to use and makes top tier pizzas! Highly recommend using this company. A* Everythi... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
It was not clear which items they sell directly and which ones they act as an agent for, especially since those are shipped separately. The service for the items stocked by BBQ-BITS was excellent.... Se mere
Virksomheden har svaret
We purchased a kamado x supreme & a variety of accessories for it a few months ago & I wanted to come back after using it thoroughly & leave a glowing review. This is an amazing bit of kit & it's sup... Se mere
Virksomheden har svaret
Great product, great service Delivery came in two by FedEx Contacted BBQ Bits Matt was super helpful and found out about the delivery Especially great as FedEx was all automated Couldn’t s... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
BBQ-BITS offer premium quality outdoor Kamado BBQ's and a full range of Bella Pizza ovens to suit all needs.
FREE Express UK Shipping
Free Next Day Delivery...
UK Express Shipping - FREE - 1-3 Business Days
Europe Shipping - £29.99 - 2-11 Business Days
Rest of World Shipping - Contact sales@bbq-bits.co.uk
We send out all products purchased before 11am the same day. All items purchased in the UK are sent out on a next day 24 hour service with Parcelforce or Baytree. The highlands and offshore are sent on a 3-5 day express service.
Kontaktoplysninger
Unit 24 folly farm Ramsdell Tadley , RG265GJ, Hampshire, Storbritannien
- 01635 299976
- sales@bbq-bits.co.uk
- bbq-bits.co.uk
4,7
Fremragende
383 anmeldelser
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra BBQ-BITS
Thanks for your great feedback, Carlo.
Excellent kamado bbq
Excellent kamado bbq, really great quality and delivered extremely quickly. Kamado midi plus accessories arrived well packaged on a pallet and the customer service for delivery updates were excellent. Also not to mention, great price for a high quality product.
8. april 2025
Besvarelse fra BBQ-BITS
This a fantastic review. Thank you, Fraser!
The order process was easy and delivery was on time. However, we didn’t realise it would be so heavy and difficult to move without help.
The order process was easy and delivery was on the date identified. However it was recommended to use the app Shop to track order, but this didn’t work. Also, when the order was delivered, the delivery man left it in the front of the house and said he couldn’t get it through the gate. This wasn’t the case, as we did manage to get it through. As a result of the bbq being so heavy, this caused a temporary difficulty to us as we had to engage the help of friends to move it to the back of the house.
21. marts 2025
Besvarelse fra BBQ-BITS
Thank you so much for your feedback. It's much appreciated. I want to apologise for the difficulty you had once you'd received the oven. We will pass this information onto the courier in hope that this can be improved. Thanks again and enjoy your new oven!
Pizza dough
Bought sourdough pizza dough my order arrived quickly and well packed. Tastes awesome
8. april 2025
Besvarelse fra BBQ-BITS
Amazing news. Thanks, Laura.
Besvarelse fra BBQ-BITS
This is great to hear. Thanks for your wonderful feedback!
Kamado bbq
Very quick delivery; unbox and assembled, everything looks great. I haven't had time to fire it up yet, but I am looking forward to it
24. marts 2025
Besvarelse fra BBQ-BITS
Great to hear, Kenny. Thank you for your feedback!
Very fast delivery and good quality…
Very fast delivery and good quality items. Slight issue with wrong item received, but the customer service was amazing. Items replaced just as quickly. Overall very good experience with this company. Many thanks.
28. marts 2025
Besvarelse fra BBQ-BITS
Great to hear. Thanks for your feedback, Trevor!
Besvarelse fra BBQ-BITS
This is what we like to hear! Thanks for your feedback!
Great price fast delivery good…
Great price fast delivery good communication shall use again
26. marts 2025
Besvarelse fra BBQ-BITS
Thanks for your feedback, Roy! Appreciate that!
Great service yet again!
Product arrived swiftly and was well packaged. I did worry if the stone heat deflectors included maybe be broken in transit but they were not. Third purchase from this company and each one has been excellent.
21. marts 2025
Besvarelse fra BBQ-BITS
This is great to hear, Mark. Thanks for your great feedback!
Besvarelse fra BBQ-BITS
Hi Wayne, Sorry to hear this. As explained in our email correspondence, the dough you ordered isn't produced by us. We are a reseller of the product. Unfortunately, they were out of stock for 2 days and as soon as they got it in and made a fresh batch, it was sent to you. With regards to the courier details, this is something we have no input in as we are not the ones sending it. We appreciate your feedback, and will work on our communication with the other company regarding their stock. Many thanks.
Waste of time with this company ordered…
Waste of time with this company ordered product then days later gave me a refund. No reason why
19. marts 2025
Besvarelse fra BBQ-BITS
Hi Paul, Firstly, I want to apologise that this item was out of stock. Before we issued the refund, we sent you an email on Thursday 20th March at 13:28, apologising that this product is no longer in stock and that a refund had been issued immediately for you. Once again, we apologise that we couldn't provide the part you had ordered. However, as stated in the email these will be back into stock soon and we can notify you when these arrive. Many thanks.
Besvarelse fra BBQ-BITS
Thank you for your feedback!
Wholewheat dough ... 👍
We tried the wholewheat mixed dough as a healthier alternative. It was easy to use, and worked brilliantly. We couldn't tell the difference between this and 'normal' pizza. Some of my family 'borrowed' some dough and they loved it too, I wouldn't buy from anywhere else now.
3. marts 2025
Besvarelse fra BBQ-BITS
Hi there, Thank you for your great review. I'll have to try some of this myself!
Surprise Gift!
Easy to order, quick to deliver and the price was right.
Very little commication but I can forgive that, as everything else was perfect and as advertised. My son love his Kamado BBQ and accessories.
3. marts 2025
Besvarelse fra BBQ-BITS
Thanks for your feedback. We will take this on board! We hope he enjoys his new Kamado X!
Excellent service very happy with the…
Excellent service very happy with the product I received
24. februar 2025
Besvarelse fra BBQ-BITS
This is really great to hear. Thanks, Helen!
Fantastic Customer Support
Ordered their Kamado X Classic along with a few bits, I tried ti order just as the January sale ended and the code was disabled but still displayed on their site, so when I contacted them to question this they happily still provided the advertised sale discount which was their first effort of great service.
Secondly, for some reason I never got a shipping notification from the delivery company to tell me when the item was arriving, after quickly contacting them they replied super fast with the details. Another effort from them for great service.
Finally I managed to find time to unpackaged and build the kamado the packaging was great and the product looks fantastic I did notice the wooden dome handle had some deep scratches in, again contacted them regarding the matter and they promptly responded saying a replacement had been sent out which arrived the next.
Not had a chance to fully test the product yet but it looks fantastic and with the level of customer service I have received so far I'm very confident should any future issues arrive they will be more than happy to help.
Thank you very much to the team at BBQ-BITS.
28. februar 2025
Uopfordret anmeldelse
Besvarelse fra BBQ-BITS
Thank you, Mark. We really appreciate your support and your wonderful review. Thank you for your understanding. Enjoy your new toy!
Good company
Good company, reliable, good quality charcoal. Look forward to using it 👍
10. februar 2025
Besvarelse fra BBQ-BITS
This is great to hear. Thanks, Paul.
Quick delivery will definitely use for…
Quick delivery will definitely use for all my BBQ needs
20. januar 2025
Besvarelse fra BBQ-BITS
Great to hear. Thanks, David!
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