Excellent service and I am very happy with my Jacket. It’s well made, has a practical internal pocket and is cotton lined. I did question whether it would be too short. My cotton knit vests I normall... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have bought from Baukjen before & I wasn’t disappointed with the quality of the clothing or the service & delivery! On time and easy to order on line! Just as described the pretty feminine shirt i... Se mere
Virksomheden har svaret
Lovely dress , perfect for our holiday in Crete later this year. Soft, light, and floaty. Very flattering and such a pretty colour. Exchange was quick and efficient.
Virksomheden har svaret
Fit is excellent. I am short because of short legs which is a problem when buying trousers. I still need a normal size waist to top of leg. Baukjens petite trousers still have a generous one. So comfo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Baukjen is a sustainably and ethically conscious London-based womenswear brand. We create timeless, carefully crafted pieces designed to empower women to be their best selves every day. Recently recognised as a ‘Best For The World™’ B Corp, we are proud to be the highest scoring Fashion B Corp in the UK and second highest in Europe, coming in the top 5% of all B Corps globally. We have also received a 2021 United Nations Global Action Award for our leadership in sustainability.
Kontaktoplysninger
LABS Atrium, The Stables Market, Chalk Farm Road, NW1 8AH, London, Storbritannien
- 0344 844 8118
- theteam@baukjen.com
- baukjen.com
4,4
Fremragende
30 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fit is excellent
Fit is excellent. I am short because of short legs which is a problem when buying trousers. I still need a normal size waist to top of leg. Baukjens petite trousers still have a generous one. So comfortable. It's great to be able to wear their excellent products below the waist too
20. april 2026
Besvarelse fra Baukjen
Thank you for the lovely feedback and review. We are thrilled to hear that you're very happy with the style and fit, and how comfortable your trousers are. Thank you for your continued support. With warmest regards, Mani
Great products
Great products - stylish & fun.
Only downside is they take a while to arrive - but worth it
17. april 2026
Besvarelse fra Baukjen
Dear Tara,
Thanks so much for your kind words—we’re glad you’re enjoying the style and fun of our products! We appreciate your patience with delivery on this occasion.
Warm Regards- Kat
Unfortunately the wrong size garment…
Unfortunately the wrong size garment was sent. I ordered a size 10 & received a 14 which of course is going to be returned . Mistakes happen & im sure it will all be rectified in due course .
20. april 2026
Besvarelse fra Baukjen
Good Morning,
Please accept our sincere apologies for the incorrect size being sent. I have emailed you regarding this.
Warm Regards- Kat
My favouite clothes
My favouite clothes. Wear and wash beautifully. Excellent customer experience.
17. april 2026
Besvarelse fra Baukjen
Thank you for the fantastic review. We are absolutely delighted that you're more than happy with the quality of our garments and the excellent customer service you receive. Thank you for your continued support. Warmest regards, Mani
Jeans were not a great fit for someone…
Jeans were not a great fit for someone over 50... Everything else was really great
20. april 2026
Besvarelse fra Baukjen
Thank you for the review and feedback. We're sorry to hear that the garment was not to suit, we will forward this feedback onto the correct department. We are delighted to hear that you were happy everything else though. With warm regards, Mani
Good quality
Good services, nicely packed and good quality jeans, very pleased, thank you
16. april 2026
Besvarelse fra Baukjen
Thank you for your lovely review, Warm Regards Tors
Evri didnt deliver but the team at…
Evri didnt deliver but the team at Baukjen were very helpful and sorted it quickly
15. april 2026
Besvarelse fra Baukjen
Thank you for such a lovely review. We are absolutely delighted that you're more than happy with the quality of service you received from us when you had an issue with the delivery. Warmest regards, Mani
Besvarelse fra Baukjen
Thank you for your wonderful review, Warm Regards Tors
Beautifully made and designed
Beautifully made and designed quality products, delivered in a timelyway in lovely packaging, and friendly comms.
15. april 2026
Besvarelse fra Baukjen
Thank you for your lovely review, Warm Regards Tors
Wonderful quality & fit
Mainly the excellent quality & fit of the items I have ordered. It is also very easy to return an item if I decide it is not suitable for me . Customer support is also excellent - very quick & helpful response to a query .
23. april 2026
Uopfordret anmeldelse
Besvarelse fra Baukjen
Thank you for your lovely review, Warm Regards Tors
Great service
13. april 2026
Besvarelse fra Baukjen
Thank you for your lovely review, Warm Regards Tors
Delighted with my blouse and ordered another item immediately!
I ordered a blouse in 2 sizes. The order arrived swiftly and I am delighted with the quality and fit of the garment. I was so happy with the blouse that I decided to exchange the second garment for another blouse. The return of the second garment was easy once I had properly read and followed the instructions and I got a quick email response to acknowledge the return. I received the follow up refund email the next day. I contacted the service team about a query (a dim question on my part) and they were prompt to respond with kindness and helpfulness! Thank you.
24. april 2026
Uopfordret anmeldelse
Besvarelse fra Baukjen
Thank you for your wonderful review and feedback! We here at Baukjen are very pleased you are enjoying your new blouses, Kind Regards Tors
Besvarelse fra Baukjen
Thank you so much for your lovely review. We really appreciate you taking the time to leave such positive feedback. Kind regards, Mani
Besvarelse fra Baukjen
Thank you for your lovely review, Warm Regards Tors
The item was delivered on time and is…
The item was delivered on time and is really lovely. Good packaging.
13. april 2026
Besvarelse fra Baukjen
Thank you for your wonderful review, Warm Regards Tors
The clothes are lovely
The clothes are lovely. Good quality too, looking forward to wearing them in the warmer days. It was beautifuly packed the order came quickly no plastic packaging which was excellent.
15. april 2026
Besvarelse fra Baukjen
Thank you for the 5 star review. We are absolutely delighted that you're more than happy with the quality of our garments and our eco-friendly packaging too. Warmest regards, Mani
Really great fit and lovely fabric
14. april 2026
Besvarelse fra Baukjen
Thank you for the 5 star review. We are thrilled to hear that you're more than happy with the fit and fabric on our garments. Warmest regards, Mani
Besvarelse fra Baukjen
Dear Nicola,
Thank you for your positive review!
All the best- Kat
More expensive than others I have tried…
More expensive than others I have tried but worth the extra expense. Great quality, fit and style. These are keepers!
14. april 2026
Besvarelse fra Baukjen
Thank you for the lovely 5 star review. We are delighted to hear that you're more than happy with the quality, fit and style of our garments. Warmest regards, Mani
Delivery time longer than other companies
Confirmation of order 7.4.26
Evri receiving parcel 13.4.26
Delivery 15.4.26
by which time I'd gone away for a week so have not yet been able to try the item.
Compared to other companies I use regularly, this order took along time to reach me. Perhaps it was foolish of me to expect a quicker delivery time.
13. april 2026
Besvarelse fra Baukjen
Dear Fiona,
Thank you for your feedback. We are sorry to hear of your disappointment for our delivery times.
Our delivery times for standard delivery is 4-7 working days which is shown on our webpage. However, I have passed your comments to our management team for their information.
Warm Regards- Kat
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.