Been trying for weeks to obtain a physical copy of Pokemon Pokopia! My family absolutely loves the game, and we needed a second copy but getting it digitally from the eshop (that we’d never be able... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Decent overall, has things in stock other places don't. Fair pricing, but they allowed me to order things they didn't have in stock and didn't even let me know. I had to email them about 5 days after... Se mere
Virksomheden har svaret
Since this shop opened and my kid learnt to play the card version of Pokémon he spends less time staring at his consoles and more time building decks, strategizing and playing with other real life pe... Se mere
Ben was very quick to acknowledge the order and call to discuss a potential stock issue, he then went far out of his way to contact his extended network to resolve the issue. The shipment was qui... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Bath TCG is a small company setup to provide trading card games and accessories at affordable prices. We pride ourselves on our customer service and are happy to help with any questions you may have.
Kontaktoplysninger
Fullers Way, BA2 2UG, Bath, Storbritannien
- 07597 721064
- admin@bathtcg.co.uk
- bathtcg.co.uk
4,5
Fremragende
337 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service
My order was lost by royal mail but Ben quickly got a replacement sent out to me. Great customer service.
3. november 2022
Besvarelse fra Bath TCG
Hi Harry, I am sorry your parcel hasn't arrived yet. As you're aware the disruption with Royal Mail is causing delays and I have agreed to send you a replacement order as yours has not arrived yet. This is being shipped tomorrow and I have upgraded it to 1st Class Signed For. The reason you didn't have tracking for your order is because the service you paid for doesn't provide it. As detailed in our policies it is down to the customer to ensure that they select a suitable shipping option. Usually, the service you have chosen wouldn't be an issue.
Hopefully your replacement arrives in good time and you are satisfied with the resolution given and timely responses given.
Many Thanks,
Ben
Bath TCG
Fantastic overall
Fantastic with communication, very kind and helpful.
I got exactly what I wanted, in a suitably sized box. Furthermore, nothing was damaged or worn.
5. oktober 2022
Besvarelse fra Bath TCG
Hi Nicholas, I'm pleased to hear that you were happy with the service and products provided. Thank you for choosing to trust us with your order.
Ben
Bath TCG
Great experience
Was a bit dubious as it was my first order and I hadn't heard of the company before. Ordering was easy, it was delivered in a timely manner and was well packaged. Would recommend and definitely use again in the future.
17. oktober 2022
Uopfordret anmeldelse
Besvarelse fra Bath TCG
Hi Katherine, thank you for taking a leap of faith with us. It's great to hear that you were pleased with the ordering process and turn around times and we appreciate the feedback.
Thanks,
Ben
Bath TCG
Besvarelse fra Bath TCG
Hi Jenny, thank you for the kind review. Ben, Bath TCG
Good experience
Packaged well. Wasn't aware that the Royal Mail 48 didn't have tracking so wasn't perfect peace of mind.
8. oktober 2022
Besvarelse fra Bath TCG
Hi Stephen, thank you for your feedback. We do offer a signed for option on the website in addition to the Royal Mail 48 but apologies that you felt that the information was not clear enough. I will update my Delivery and Returns policy to ensure that this is reflected and clear.
I'm glad the parcel arrived safe and well and hope you return soon.
Thanks,
Bath TCG
Very polite and trustworthy
17. september 2022
codes, cards, boxes, all good
Bath TCG are great, never any problems, good prices, great customer service. If Carlsberg did pokemon shops...!
2. september 2022
Helpful staff
Had a small technical issue with my order but was resolved within minutes on a Sunday. Would happy order again from Bath TCG!
11. september 2022
Great Small TCG Shop
Fantastic prices, fast shipping, couldn’t ask for anything more!
14. september 2022
Uopfordret anmeldelse
Bath TCG - outstanding!
This was my first order with Bath TCG, and I have to say I’m incredibly impressed. Their prices are amazing, and I received my order within 24 hours of placing it.
Everything arrived just perfectly and I would not hesitate to order from them again. Thank you Bath TCG:)
1. september 2022
Very fast delivery
Very fast delivery, all items arrived in time. Only issue was that there was very slight damage to 2 of the foil packs but this could just be a manufacturing issue. Not enough to stop me shopping here though, they always have great items in stock!
30. august 2022
Excellent store!
Excellent store, great prices for TCG Online codes. Also amazing & fast customer service. Thanks so much! Will definitely be buying again
11. juli 2022
Consistently cheaper and great service
Consistently cheaper and great service, really happy with all my orders
7. juli 2022
Spot on for Pokémon tcg
4. juli 2022
Incredible service.
Incredible service.
Ben in particular went above and beyond to help me with a very specific query and delivered me a fantastic service.
100% recommend
28. juni 2022
Excellent service all around
ordered for a second time, find the prices very competitive. quick delivery and overall great experience - thank you so much :)
27. juni 2022
The order was only partly fulfilled but…
The order was only partly fulfilled but I was quickly refunded for what I would not receive. I would recommend this seller.
3. juni 2022
Amazing as always
Ben delivered my 4 evolving skies booster boxes today and I am most grateful. Even included the original cardboard box the case came in. Amazing as always!
1. juni 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.