Been trying for weeks to obtain a physical copy of Pokemon Pokopia! My family absolutely loves the game, and we needed a second copy but getting it digitally from the eshop (that we’d never be able... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Decent overall, has things in stock other places don't. Fair pricing, but they allowed me to order things they didn't have in stock and didn't even let me know. I had to email them about 5 days after... Se mere
Virksomheden har svaret
Since this shop opened and my kid learnt to play the card version of Pokémon he spends less time staring at his consoles and more time building decks, strategizing and playing with other real life pe... Se mere
Ben was very quick to acknowledge the order and call to discuss a potential stock issue, he then went far out of his way to contact his extended network to resolve the issue. The shipment was qui... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Bath TCG is a small company setup to provide trading card games and accessories at affordable prices. We pride ourselves on our customer service and are happy to help with any questions you may have.
Kontaktoplysninger
Fullers Way, BA2 2UG, Bath, Storbritannien
- 07597 721064
- admin@bathtcg.co.uk
- bathtcg.co.uk
4,5
Fremragende
337 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Best tcg store iv ever been to freindly…
Best tcg store iv ever been to freindly communities and staff affordable prices great place altogether
3. april 2023
Really happy with my order
Really happy with my order, shipping was really quick too. Wouldn't hesitate to order from here again, highly recommend this shop.
14. marts 2023
Great service, great stock.
Entered bath tcg's new shop this week and was super impressed, positive vibe from the lady behind the desk who was super helpful. And a great choice of products and stock levels. Everyone should visit.
16. februar 2023
Uopfordret anmeldelse
Great Service
Legitimate. Ordered Pokemon Elite Trainer Box (ETB)
Great Service, prompt delivery and condition was excellent!
9. januar 2023
I had a problem with my order spoke to someone over the phone who sorted it out. They were very helpful. i was pleased my purchase
I had a problem with my order I called and spoke to someone who sorted it out quickly.
Everything arrived as promised. I was pleased with my purchase and the service I received.
19. december 2022
Amazing customer service. Highly Recommend
Amazing customer service from Ben.
Ordered 2 items and 1 arrived damaged due to it being mishandled by the courier service.
Contacted Ben, he resolved the issue and initiated a replacement immediately.
Replacement arrived a couple days later, in perfect condition, and I’m 1 happy customer that will 100% be using BathTCG again.
12. januar 2023
Uopfordret anmeldelse
Fast efficient service
9. januar 2023
Quick dispatch and brilliant service
Items were dispatched swiftly and they put up with my frustrations about the postal strikes without complaint. Couldn't recommend more, I'll be purchasing from them again.
30. november 2022
Besvarelse fra Bath TCG
Hi Rin, thank you for your kind review. It means a lot at the moment with the way everything is. Thank you again for your patience and understanding during this time. Many thanks, Ben
Better than the competition.
Ben was very quick to acknowledge the order and call to discuss a potential stock issue, he then went far out of his way to contact his extended network to resolve the issue.
The shipment was quick, and far quicker than other sellers we ordered similar items from on the same day. Finally, but really not the main thing, his prices were better than anyone else we compared to for these items.
We will make use of Bath TCG's services again.
5. december 2022
Besvarelse fra Bath TCG
Hi Roy, thank you so much for the kind review. It's great to hear you were pleased with the service provided and I look forward to helping you again in the future. Many Thanks, Ben
Items have not arrived and I have had…
Items have not arrived and I have had no comms despite several emailsb
10. december 2022
Besvarelse fra Bath TCG
Hi Derek, I am sorry to hear your item has not arrived yet. As I am sure you are aware there are mass delays all across the Royal Mail network due to the strikes which have caused massive backlogs at depots. All I can do at this moment in time is to be patient.
As for your e-mails, I have only had the one from yourself and I responded the following day, I am sorry I didn't get back to you on the same day but it has been a very busy time for myself.
Please do reach out to me should you require any further support.
Many Thanks,
Ben
Bath TCG
Excellent Service
Went the extra mile to procure an item for me. Friendly, efficient and communicative.
30. november 2022
Amazing customer service and prices
Absolutely amazing customer service; Ben responded extremely quickly to my email and addressed the issue straight away. Prices are extremely competitive too!
30. november 2022
Uopfordret anmeldelse
Amazing customer service
Amazing customer service
Item arrived damaged due to poor currier service. NOT the suppliers fault. Stephen was amazing. I’ve never had such quick customer service and on a weekend!! 5 Stars
26. november 2022
I would have given a 5*,but I was…
I would have given a 5*,but I was disspointed when I chased my order and no one got back to me
15. november 2022
Besvarelse fra Bath TCG
Hi Stephen, I am sorry to hear you never had a response. Could you please send me the details and date the chase was sent and I will look into it. I just checked my e-mails now and can't find anything so want to make sure no errors my side are preventing customers from reaching out to me. Thanks, Ben
Really happy with my purchase
Really happy with my purchase, delivered quickly and it good condition 😊
15. november 2022
Great service from Bath TCG
Great service from Bath TCG, item arrived in fast time and perfect condition, would definitely recommend.
10. november 2022
Product description and delivery were…
Product description and delivery were spot on. Cards arrived in good condition and on time
7. november 2022
Fantastic friendly group and shop
Fantastic friendly group and simple purchase for the event ticket. Would recommended.
Welcoming people and a great range of boxes and cards for sale.
2. november 2022
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.