I ordered a Roca WC toilet seat last month - payment taken but no delivery. Emails to customer service have bounced back - undeliverable. Customer service number routes to a voicemail but the inbox... Se mere
Bathrooms And Showers Direct
Tak, fordi du bruger Trustpilot. Det er desværre ikke muligt at skrive anmeldelser på denne side længere, da virksomhedens website er lukket ned. Hvis du har nogen spørgsmål, er du velkommen til at kontakte os.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered WC lid from Bathroom and showers direct, Becky was great but now unavailable and all emails remian unanswered eg info@ .....the voicemail isnt answered either -it's now been a week since... Se mere
Fantastic service. Very high rated contact direct phone service. Extremely excellent response and terms and conditions. Always check items before ordering and always check exchange and refund if w... Se mere
Virksomheden har svaret
Worth the wait. Company were up front about waiting times for replacement toilet seat. (Original Duravit seat approx 10 years old). They kept me up to date with order and promptly answered email... Se mere
Virksomhedsoplysninger
- Badeværelsesrenovering
- Butik med badeværelsesudstyr
- Gør det selv-butik
- Isenkræmmer
- Marked for byggematerialer
- Lampeforretning
Skrevet af virksomheden
BASD aims to provide a wide range of great bathroom products, supported by strong product knowledge and fantastic customer service
Kontaktoplysninger
Unit 16 Lumina Way, EN1 1FS, Enfield, Storbritannien
- 020 7697 3188
- info@bathroomsandshowersdirect.co.uk
- bathroomsandshowersdirect.co.uk
Fast efficient service
Fast efficient service. Product was as described.
21. marts 2022
Uopfordret anmeldelse
Besvarelse fra Bathrooms And Showers Direct
Glad you are happy with our service, thanks. Customer Service.
Swift delivery
Swift delivery and a good price on Roca replacement toilet seats
21. marts 2022
Uopfordret anmeldelse
Besvarelse fra Bathrooms And Showers Direct
Thanks for your nice review. BASD Customer Service.
Quick delivery and great service when…
Quick delivery and great service when asking questions.
21. marts 2022
Besvarelse fra Bathrooms And Showers Direct
Thanks for your review. We are happy we could help. BASD Customer Service.
Speedy service.
21. marts 2022
Besvarelse fra Bathrooms And Showers Direct
Thanks for the review. BASD Customer Serivce
A fantastic experience purchasing a…
A fantastic experience purchasing a replacement shower engine from Bathrooms and Showers Direct. Live chat service was an actual person rather than a Bot and delivery was next day which was no extra.
Replacement part through aqualisa direct was over a hundred pound more, no difference in what Bathroom's and Showers Direct were/are selling.
Overall a fantastic company 👍🏻
21. marts 2022
Besvarelse fra Bathrooms And Showers Direct
Thanks for your lovely review. We like to add our personal touch. Hence why we like to keep it human to human :-) we like to be able to help as much as we can. BASD Customer Service.
Order arrived within 2 days
Order arrived within 2 days. Perfectly packaged. Very happy.
20. marts 2022
Besvarelse fra Bathrooms And Showers Direct
Glad you are happy with your product. BASD Customer Service.
Besvarelse fra Bathrooms And Showers Direct
Hope to shop with you again. BASD Customer Service.
First time user .
First time user of Bathrooms and Showers Direct.A bit sceptical of using new websites. However having read previous reviews I phoned to check that they had stock, then placed an order at 9.30 on Friday. delivery scheduled by carrier for Tuesday. I was truely astonished when delivery was actually made by 3pm Saturday. Exceptionally well done Bathrooms and Showers Direct and your cariers dpd. Amazing service alround.
18. marts 2022
Besvarelse fra Bathrooms And Showers Direct
Thanks for trusting us, we hope that you will shop with us again. Glad we could meet your needs and you was happy all around. BASD Customer Service.
Aqualisa spares
Aqualisa spares despatched and delivered within 48 hours - after having been let down by another supplier. Great price as well. Will definately use them again. Thanks
18. marts 2022
Besvarelse fra Bathrooms And Showers Direct
Thanks for the lovely review. We are glad that we could help you. See you again soon. BASD Customer Service.
Very helpful and friendly on the phone…
Very helpful and friendly on the phone when I queried the price of a baby Belfast sink and strainer waste “bundle”. The bundle price was greater than the two individual items when purchased separately! I ordered the two items and they arrived the next day, well packaged and in good order. Excellent service, thank you.
18. marts 2022
Besvarelse fra Bathrooms And Showers Direct
Thank you Sheila,
I'm glad you got great service on the phone.
The price difference was because the kit comes with a trap whereas you went for the option without :-)
Regards
BASD Customer Service
Website easy to use and orders are…
Website easy to use and orders are delivered in a prompt manor
17. marts 2022
Besvarelse fra Bathrooms And Showers Direct
Thank you for your review!
BASD Customer Service
Very good service
I ordered a toilet seat from Bathrooms and Showers Direct and I was very pleased with the service. The item was very reasonably priced and the item was with me within a few days. I would not hesitate to order from this company in future.
13. marts 2022
Besvarelse fra Bathrooms And Showers Direct
Thank you Julie, happy we could help
BASD Customer Service
Delivered exactly on time with great…
Delivered exactly on time with great communication
12. marts 2022
Besvarelse fra Bathrooms And Showers Direct
Thank you for the review Jackii, we like to know we are doing well.
BASD Customer Service
Good service helpful and professional…
Good service helpful and professional sorting out a problem with missing parts.
12. marts 2022
Besvarelse fra Bathrooms And Showers Direct
Hi Dee,
Thank you so much for your kind words,
BASD Customer Service
I am so happy I got Afia as already…
I am so happy I got Afia as already been dealt with a year ago. And FANTASTIC SERVICE!! OUTSTANDING! As before she has been very helpful and contacted Salamander for me and got them to be in touch with me within few minutes. She also followed up with a call and was extremely polite and helpful. I am so impressed with this company and cannot recommended them enough. THANK YOU EVER SO MUCH ESPECIALLY AFIA. YOU ARE A STAR AND A CREDIT TO THIS COMPANY. She is a huge asset to this company and deserves much kudos.
11. marts 2022
Uopfordret anmeldelse
Besvarelse fra Bathrooms And Showers Direct
Thank you Janice,
I'm very pleased to hear Afia is doing her job well, it makes all the difference when something that is wrong can be turned into such a great review.
I will be sure to pass on your comments.
Becky Ellis
Customer Service Manager BASD
Great price and prompt delivery.
10. marts 2022
Besvarelse fra Bathrooms And Showers Direct
Thank you for your review.
BASD Customer Service
Prompt efficient service and product…
Prompt efficient service and product sold at an extremely competitive price!
10. marts 2022
Besvarelse fra Bathrooms And Showers Direct
Thanks Simon, we do try and keep our prices as low as possible.
BASD Customer Service
No issues encountered (the high praise in ecommerce)
Good price, good communication, all went well at the time of purchase and delivery.
10. marts 2022
Besvarelse fra Bathrooms And Showers Direct
Thank you for the review!
BASD Customer Service
Besvarelse fra Bathrooms And Showers Direct
Thank you Eryk
BASD Customer Service
Very good service
Very good service, goods delivered in good time. Web site easy to navigate
10. marts 2022
Besvarelse fra Bathrooms And Showers Direct
Great to hear, thank you!
BASD Customer Service
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