Website is pretty easy to use and I found what I wanted to be able to do all my underfloor heating without using a screed. There was some confusion from the wood floor fitter about using a herringbone... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I have used Ambient for at least ten years. Purchasing their underfloor heating mat kits. I have never had any issues with regards to the mats or programmers being faulty. They have always arrive... Se mere
Virksomheden har svaret
Very prompt service, next day delivery. Since ordering the new underfloor programmable thermostat the old one which was playing up has started to work again. I have not therefore fitted the new one bu... Se mere
No idea if this underfloor heating is any good as I’ve only just picked it up from the post office. A bit frustrating that the delivery could not be left in a safe place which resulted in various pho... Se mere
Virksomhedsoplysninger
- Leverandør af varmeudstyr
- Butik med badeværelsesudstyr
- Leverandør af byggematerialer
- Kedel- og opvarmningstjeneste
- Marked for byggematerialer
- Butik med VVS-udstyr
Skrevet af virksomheden
Ambient Underfloor Heating is a family-run business that started in 2002 supplying underfloor heating to homes across the UK online. Since then, the business has increased to over 50 employees, operating from a 23,000 sq ft of warehouse space. Despite this growth, Ambient continues to uphold the family values to which the business was built and continues to operate through the same websites just as it did in 2002.
Kontaktoplysninger
Unit 16, Carnival Park, Carnival Close, SS14 3WN, Basildon, Storbritannien
- 01799 524730
- customerservices@ambient-ufh.co.uk
- ambient-elec.co.uk
4,6
Fremragende
831 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Ambient Underfloor Heating
Hi Eilir
Thank you for taking the time to leave a review, it is much appreciated.
Kind Regards
Jenni
Have used them on several occasions and they are very efficient. Excellent prices and customer service
Have used ggem
25. september 2024
Besvarelse fra Ambient Underfloor Heating
Hi Paul
Thank you for taking the time to leave great feedback. It is very much appreciated by our team.
Kind Regards
Customer Services
Used this company for as long as I’ve…
Used this company for as long as I’ve been fitting heating highly recomend
18. september 2024
Besvarelse fra Ambient Underfloor Heating
Hi Gary
Thank you for your comments. We hope to work with you again in the future.
Many Thanks
Customer Services
Besvarelse fra Ambient Underfloor Heating
Good afternoon,
Thank you for taking the time to leave such a brilliant review. It is very much appreciated by our team here.
We also would like to thank you for your custom.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
Besvarelse fra Ambient Underfloor Heating
Good afternoon Paul,
Thank you for taking the time to leave such a brilliant review. It is very much appreciated by our team here.
We also would like to thank you for your custom.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
You are my go to company for underfloor…
You are my go to company for underfloor heating never let me down never been anything but 5 star
1. august 2024
Besvarelse fra Ambient Underfloor Heating
Good afternoon,
Thank you for taking the time to leave such a brilliant review. It is very much appreciated by our team here.
We also would like to thank you for your custom.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
Use this company always for at least 10…
Use this company always for at least 10 years will not change
11. juli 2024
Besvarelse fra Ambient Underfloor Heating
Good afternoon,
Thank you for taking the time to leave such a brilliant review. It is very much appreciated by our team here.
We also would like to thank you for your custom.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
Besvarelse fra Ambient Underfloor Heating
Hello Alan,
We appreciate you for sharing your wonderful feedback. It truly makes what we do worthwhile.
We are delighted that you had a positive experience with our services.
If you require any more help, feel free to reach out to our customer support team.
Best regards,
Alexandra
Customer Services
Deliver on time
Deliver on time, help line very good. All questions answered very helpful. Easy to install and work with. Over all we’ll recommend value for money too.
15. april 2024
Besvarelse fra Ambient Underfloor Heating
Good afternoon,
Thank you for your glowing feedback. It is much appreciated.
I am so pleased you had such an easy experience with us.
Should you need any help with your products, please do not hesitate to contact us.
Kind regards,
Alexandra
Customer Services
Just moved into a new build with their…
Just moved into a new build with their underfloor heating in place...
Doesn't work and the instructions on how to use the Luna panel are beyond ridiculous, I'm not a NASA engineer!
I'm considering moving out it's that bad...
4. maj 2024
Uopfordret anmeldelse
Besvarelse fra Ambient Underfloor Heating
Good afternoon,
I am sorry to hear that you are not satisfied with your experience with us.
I have requested the order information option on trust pilot so we can look into your order further for you.
Please respond to this request so I can assist you further.
Many thanks,
Alexandra,
Customer services
Best prices for the kit i required
Best prices for the kit i required, good customer service .
2. april 2024
Besvarelse fra Ambient Underfloor Heating
Good afternoon,
Thank you for taking the time to leave such fabulous feedback. It is very much appreciated by our team here.
We also would like to thank you for your custom.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
Amazing and friendly service
Amazing and friendly service, changed plans to suit me thecustomer at no additional cost, punctual, excellent quality
12. april 2024
Besvarelse fra Ambient Underfloor Heating
Hello,
Thank you for leaving such glowing feedback. It is greatly appreciated.
If you need any further assistance please do not hesitate to contact our customer care team.
Many thanks,
Alexandra
Customer services
Besvarelse fra Ambient Underfloor Heating
Good afternoon,
Thank you for taking the time to leave such a brilliant review. It is very much appreciated by our team here.
We also would like to thank you for your custom.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
I purchased primer and was very…
I purchased primer and was very satisfied with price, response, packaging and prompt delivery.
21. marts 2024
Besvarelse fra Ambient Underfloor Heating
Good afternoon,
Thank you for taking the time to leave such a brilliant review. It is very much appreciated by our team here.
We also would like to thank you for your custom.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
Besvarelse fra Ambient Underfloor Heating
Hello,
Thank you for leaving such fabulous feedback. It is greatly appreciated.
If you need any further assistance please do not hesitate to contact our customer care team.
Many thanks,
Alexandra
Customer services
Quick & friendly delivery
5. marts 2024
Besvarelse fra Ambient Underfloor Heating
Good morning,
Thank you for your 5 star review. I am glad you are happy with the shopping experience.
Should you ever need any post sales technical support, please do not hesitate to contact our experience team on 01268 567016 Option 2.
Kind regards,
Alexandra
Customer Services
Underfloor heating & Programmers
I have used Ambient for at least ten years. Purchasing their underfloor heating mat kits. I have never had any issues with regards to the mats or programmers being faulty. They have always arrived within 24 hours of purchasing. Bridgford Bathrooms Nottingham
5. februar 2024
Besvarelse fra Ambient Underfloor Heating
Good afternoon,
Thank you for leaving such glowing feedback ad continued custom. It is greatly appreciated.
If you need any further assistance please do not hesitate to contact our customer care team.
Many thanks,
Alexandra
Customer services
Very quick and efficient
1. februar 2024
Besvarelse fra Ambient Underfloor Heating
Good afternoon,
Thank you for your feedback. It is much appreciated.
Should you need any help with your products, please do not hesitate to contact us.
Kind regards,
Alexandra
Customer Services
Delivery was wrong twice
Delivery was wrong twice. But customer services on the phone were great
14. februar 2024
Besvarelse fra Ambient Underfloor Heating
Good morning,
Thank you for your review.
I am sorry to see you had issues with your delivery. I have raised this with the courier to prevent instances like this in the future. I hope this has not tainted your vie of us as a business.
I am so pleased our customer service team satisfied your needs.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
Great communication and speedy delivery
16. januar 2024
Besvarelse fra Ambient Underfloor Heating
Good afternoon,
Thank you for taking the time to leave such a brilliant review. It is very much appreciated by our team here.
We also would like to thank you for your custom.
Should you need any further assistance, please do not hesitate to contact our customer care team.
Many thanks,
Alexandra,
Customer services
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.