I recently placed a large order with Bathroom Point for most of the fittings and furniture for our new bathroom, and I couldn’t be happier with the whole experience. Everything went very smoothl... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The toilet was leaking water from underneath , The toilet seat is sliding all over the place ,the rubber seals are loose , and I cannot tighten anything , and the sink plug hole does not drain wa... Se mere
This company is par excellence, I ordered the wrong size shower. And had builders on site the next day. Jake on the phone was so helpful and understanding. He organised an early morning drop of with t... Se mere
Visited the website. Saw what we needed after looking at a couple of options. Good comms. Arrived couple of days later. Well packaged and no carrier damage. Inside box all nicely bagged and packed. Al... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Bathroom Point is a proud family-run business that has been serving customers since its establishment in 1996. With over two decades of experience, we have developed a deep understanding of the bathroom supply industry, catering to both the retail and trade sectors. Throughout the years, we have built a reputation for excellence thanks to our extensive inventory, which includes an impressive variety of styles and colours to suit every taste and budget. Our knowledgeable team is dedicated to helping you find the perfect bathroom solutions to meet your specific needs and preferences. We are committed to providing reliable supply and delivery services, ensuring that your orders arrive on time and in perfect condition. Our after-sales support is equally important to us; we believe that our relationship with customers doesn’t end after a sale. Rather, we strive to provide ongoing assistance and advice to ensure your complete satisfaction. At Bathroom Point, we take great pride in our commitment to quality, customer service, and family values. We want you to feel confident that when you choose us, you are in safe hands and will receive the best products and support in the industry.
Kontaktoplysninger
Unit 20 Penrice Court, Llansamlet, SA6 8QW, Swansea, Storbritannien
- 0800 061 4140
- info@bathroompoint.co.uk
- bathroompoint.co.uk
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent service and top notch…
Excellent service and top notch materials, very happy with purchase
Good quality
Good quality, sturdy and ready assembled. Am very pleased with the product. The delivery man went to a lot ef effort to get the unit to the right place. Delivery time was excellent. Thank you
Lovely bath
Good Service happy with product.
Had a slight issue with incorrect delivery but very quickly rectified even though offices were closed.
Very quick delivery and a very good…
Very quick delivery and a very good price.
Really well packaged!! Although I am keeping it wrapped up until my Son fit's it for me.
Many thanks Jane.
Great quality products
Great quality products, and a very good company to deal with. Highly recommend.
Will use Bathroom Point again. Excellent!
Needed a specific tap urgently and found it listed 'in stock' with an available quantity on the Bathroom Point website with a next day delivery option. Order process and payment was simple and clear. Communication throughout the order processing, despatch and delivery process was excellent. The APC courier was also excellent and the product was delivered to me next day as promised. Unable to fault anything. Will definitely use Bathroom Point again in the future.
Excellent service
Excellent quality of products on offer…
Excellent quality of products on offer at very affordable prices.
Beautifully packaged and arrived in a very timely manner. Delivery driver was really friendly and waiting for me to get back home so I didn’t miss my delivery.
Would absolutely recommend and will definitely use again.
Nice stuff, poor courier
Firstly delivery was awful, not BP fault but they choose the courier. No advance notice, it was dumped on a pallet outside my house on the path. My wife had to struggle bringing it in. Bought a set but a key part not included; the waste for the sink. Installed a few weeks later and sink unit has a chip in it 😩
Fantastic customer service
I bought a shower screen from Bathroom Point and unfortunately the couriers managed to shatter it to smithereens (typical!). When I called up to explain, Bathroom Point were so lovely about it (shout out to Jake who I spoke to) and not only did they send out a replacement that day, they also made the courier company collect the broken screen for me. The new shower screen arrived intact and is very lovely, and overall I’m very happy with my experience.
Excellent customer service & Brilliant Products!
What an excellent customer service! Jake was so patient with me and guided me through the products & even with the cost. The products are of good quality and true to description. I highly recommend this company and will definitely buy from them again. Thank you so much. I am a very happy customer. 🤗👍🏽
Ordered a shower door which I needed…
Ordered a shower door which I needed fast, they called me and went above and beyond to get it to me ahead of schedule. All during busy pre Xmas rush.
Much appreciated Sean
Long wait
The delivery took several days later than expected, and had to be chased up. I paid more for a product thinking it would arrive on time and was disappointed.
Update:
I have responded to Jake and attached confirmation from the delivery company stating there was a delay in delivering. I chased it up 2 days later as I had heard nothing further, and have now finally received the item. Considering the cost of delivery and the delay, I would have welcomed an apology.

Besvarelse fra Bathroom Point
Unfortunately ordered the wrong item
Unfortunately ordered the wrong item, collected quickly and refund issued.
Mirror was lost in transit and I was…
Mirror was lost in transit and I was sent a replacement overnight delighted with my led mirror and the service no hassle well done
Great timely delivery
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