Ordered a 4 drawer desk top storage unit. Phoned company but could not get an answer. Sent email which they answered asking for description of damaged item plus photo which I have done. Have not hear... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Still no reply from this business, how many more emails to get a response who knows. all emails go through their website so other than copy and paste there is no record also no address or telephone nu... Se mere
Virksomheden har svaret
Item Swivel & Height Adjustable Office Chair with High Back - missing leg rest My recent order I received, which unfortunately arrived incomplete. Parts of the order were missing upon deli... Se mere
Virksomheden har svaret
Can’t fault the company, 5*. Quality of items was also excellent and a far better price than elsewhere. Easy to order online and all that aswell. The only negative is the tracking info from yodel... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
BathroomDeco is a home and lifestyle brand dedicated to creating stylish, high-quality bathroom products and furniture. We believe that a beautifully designed home brings comfort, balance, and joy to everyday life.
Kontaktoplysninger
Storbritannien
- contact@bathroomdeco.co.uk
- bathroomdeco.co.uk
1,9
Under middel
121 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 78 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great product and efficient delivery.
Great product and efficient delivery.
Lovely mirror and the Bluetooth speakers work well. The LED light has a nice bright glow. Plenty of storage space and a place to charge our tooth brushes.
6. februar 2024
It was easy to order..quick…
It was easy to order..quick delivery..and got what I wanted at a very good price....I'm a very happy customer and would recommend Bathroom Deco
26. marts 2024
Great service (price and delivery)
Delivery, price, updates, and everything was outstanding.
Great service, and well pleased. Thank you very much.
28. marts 2024
Ordered a mirror which unfortunately…
Ordered a mirror which unfortunately wasn’t quite right for our needs, however the customer service to return the product was great. Product was good quality just not right for what we needed, would use again and good service throughout
30. marts 2024
Uopfordret anmeldelse
Excellent company to deal with
Excellent company to deal with - really impressed with delivery and mirror
5. marts 2024
Great price
Great price, best price I could find anywhere. Also delivered within a few days.
7. februar 2024
Good price for an unusual product
Good price for an unusual product. Delivered on time, well packaged
26. januar 2024
Happy with purchase
Happy with purchase, well described got what I was expecting, Was dispatched quickly.
31. januar 2024
Quick delivery and very well packed
Quick delivery and very well packed. I was kept informed of delivery. Nice mirror at a good price. No complaints at any stage.
27. januar 2024
Besvarelse fra Bathroom Deco
Dear valued customer,
Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you received your mirror quickly, and that it arrived well packed. It's fantastic to know that you were kept informed throughout the delivery process and that you're happy with the mirror at a good price.
If you ever need anything else or have further feedback, feel free to reach out. We appreciate your business and hope to serve you again in the future!
Best regards,
Bathroom Deco
The bathroom cabinet shelves arrived…
The bathroom cabinet shelves arrived damaged.
Customer service was exceptional with a prompt resolution of replacement shelves being sent.
Sophia’s customer service skills made for a refreshing change.
Huge thank you Sophia!
24. januar 2024
Uopfordret anmeldelse
Besvarelse fra Bathroom Deco
Dear valued customer,
Thank you for taking the time to share your experience with us. We sincerely apologize for the inconvenience caused by the damaged bathroom cabinet shelves.
We're delighted to hear that Sophia was able to assist you with a prompt resolution, and we'll be sure to pass along your kind words to her. Your satisfaction is our top priority, and it's always rewarding to know that our team's efforts are appreciated.
If you ever have any further questions or if there's anything else we can assist you with, please feel free to reach out by contact@bathroomdeco.co.uk. We look forward to serving you again in the future.
Once again, thank you for choosing Bathroom Deco!
Best regards,
Bathroom Deco
The cabinet we bought was damaged in…
The cabinet we bought was damaged in transit despite the extensive packaging and protection. As a result it was not in a state that we could use. Rather than have to mess about sending it back and having provide evidence, they kindly refunded the cost and didn't require it to be returned. Good customer service and pragmatic approach to a problem outside of their and our control.
4. december 2023
Uopfordret anmeldelse
Besvarelse fra Bathroom Deco
Dear David,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience caused by the damage to the cabinet during transit.
We're pleased to hear that our team was able to assist you promptly and that you found our resolution satisfactory. Your understanding of the situation is greatly appreciated, and we are grateful for your kind words about our customer service.
If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We value your satisfaction and look forward to serving you in the future.
Thank you again for choosing Bathroom Deco!
Best regards,
Bathroom Deco
Great product and great experience
The product was beautiful but unfortunately I had to return it as it wasn't suitable.
I was meant to return the 22kg parcel independently (I was stressing)
However Sophia who was fantastic throughout the return process arranged it for me and was so helpful. Parcel was picked up from my home yesterday and I have already had e mail confirming refund.
I would definately recommend buying from this company, feel you get the personal touch and that they actually care going over and above what they need to do.
Great experience, thanks again bathroom deco and to you Sophia
6. december 2023
Uopfordret anmeldelse
Besvarelse fra Bathroom Deco
Dear Angela,
Thank you so much for your kind words and for taking the time to share your experience with us. We're thrilled to hear that, despite the product not being suitable, your experience with our team, particularly Sophia, was a positive one.
We understand that returning a 22kg parcel independently can be stressful, and we're glad that Sophia was able to assist you throughout the return process. Providing excellent customer service is a top priority for us, and we're delighted to know that you felt you received the personal touch and care.
We truly appreciate your recommendation and are pleased to hear that you had a great experience with us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Thanks again for choosing Bathroom Deco!
Best regards,
Bathroom Deco
Good product and good experience.
Ordered a bathroom cabinet with heated mirror, led light any shaver socket. Arrived on time. Very well packed- double boxed and loads of protective foam. Cabinet is well made. Metal structure with glass shelves. Easy to wire in and screw to wall. Overall very pleased with the product and service. Would use this company again.
14. november 2023
Uopfordret anmeldelse
Besvarelse fra Bathroom Deco
Dear Kevin,
Thank you so much for taking the time to share your positive experience with our bathroom cabinet! We're thrilled to hear that the item arrived on time, well packed, and that you found it to be of high quality. It's fantastic that the metal structure, glass shelves, and the ease of installation met your expectations.
We truly appreciate your kind words about our product and service. It was a pleasure serving you, and we look forward to the opportunity to assist you again in the future. If you have any further questions or feedback, please don't hesitate to reach out by contact@bathroomdeco.co.uk.
Thank you for choosing us!
Best regards,
Bathroom Deco
Havent received my item
After a very bad start with a lost parcel and bad communication between Bathroom Deco and Yodel. Bathroom Deco redeemed themselves by working extra hard to quickly resend a replacement item with a different courier for that extra peace of mind. They communicated very well during the journey of the replacement. 4stars for initial issues/communication with the first item.
24. november 2023
Uopfordret anmeldelse
Besvarelse fra Bathroom Deco
Dear Jamie,
I hope this message finds you well, and I sincerely apologize for the inconvenience you've experienced with your order. I understand how frustrating it must be not to receive your item despite the time and effort you've invested.
First and foremost, I want to assure you that we take your concerns seriously, and I apologize for any miscommunication that may have occurred. I appreciate you bringing this to our attention, and I want to work towards a swift resolution for you.
I have looked into the matter, and it appears there might be a misunderstanding between the courier and our system. I understand the frustration when dealing with conflicting information, and I'm truly sorry for any confusion caused.
To resolve this matter promptly, could you please provide me with your order number and any relevant details? I will personally investigate the issue and liaise with both our team and the courier service to ensure we get to the bottom of this and provide you with a satisfactory resolution.
Please respond to this email with your order details, and I'll make it my priority to resolve this issue for you. I apologize once again for any inconvenience this has caused and appreciate your patience and understanding.
Thank you for bringing this to our attention, and I look forward to assisting you promptly.
Best regards,
Bathroomdeco Operation Team
Besvarelse fra Bathroom Deco
Dear David,
I hope this message finds you well. I want to express my deepest apologies for the inconveniences and frustrations you've encountered during your recent experience with Bathroomdeco. Your feedback is invaluable to us, and we take your concerns seriously.
I want to assure you that we are actively addressing the issues you've raised to improve our services and prevent similar situations in the future. I appreciate your patience and understanding as we work to make necessary changes.
Your feedback is instrumental in our commitment to continuous improvement, and we genuinely appreciate your openness in sharing your experience. If you have any further details or if there's anything specific you'd like us to address, please feel free to share more information.
We understand the importance of your satisfaction, and we are dedicated to making things right. If you have additional questions or concerns, please don't hesitate to contact us.
Once again, I apologize for any inconvenience you've experienced. We value your business and appreciate the opportunity to regain your trust.
Best regards,
Bathroomdeco Operation Team
Good value and fast delivery
31. oktober 2023
Besvarelse fra Bathroom Deco
Dear Ian，
Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our product to be good value, and we're delighted that our fast delivery met your expectations. Your satisfaction is important to us. If you ever have any more feedback or if there's anything else we can assist you with, please feel free to reach out by contact@bathroomdeco.co.uk. We appreciate your business and look forward to serving you again in the future!
Warm regards,
Bathroom Deco
Great service
Great service. I type a wrong address and they help me to change it really quickly.
The unit is beautiful
27. oktober 2023
Besvarelse fra Bathroom Deco
Dear Miss natacha,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service and that we could quickly assist you in updating the address. Your satisfaction is our priority. We're also delighted that you find the unit beautiful! If there's anything else we can assist you with or if you have any more feedback to share, please don't hesitate to let us know by contact@bathroomdeco.co.uk. We appreciate your business and look forward to serving you again in the future!
Warm regards,
Bathroom Deco
First Time Order
Great customer service and super fast delivery. Purchased a plasterboard hoist and decent quality
28. oktober 2023
Besvarelse fra Bathroom Deco
Dear Majid:
Thank you for your kind review! We're delighted to hear that you had a great experience with our customer service and that the delivery of your plasterboard hoist was super fast.
We take pride in providing efficient service and high-quality products, so we're pleased to know that you found the hoist to be of decent quality. Your feedback motivates us to continue delivering the best service to our valued customers.
If you ever have more questions or require further assistance, please don't hesitate to reach out by contact@bathroomdeco.co.uk. We're here to help and look forward to serving you again in the future.
Thank you for choosing Bathroom Deco!
Warm regards,
Bathroom Deco
Dette er Trustpilot
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