All very professional from start to finish.Eve contacted me daily to make sure that everything was ok. I found her very pleasant and approachable.she explained me through the process of having the b... Se mere
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We have just had a walk in shower installed by Mic and Monica. They were brilliant, from arriving on time, going through what we were expecting, by checking the plan was correct,seeing in the delivery... Se mere
Virksomheden har svaret
Excellent experience working with Bathing Solutions. Keko, our installer, did an excellent job and worked into the weekend when days were lost securing parts to adapt from the 70 year old steel pi... Se mere
Virksomheden har svaret
Calum and Monica were friendly, professional, and worked extremely hard to ensure everything was done to the highest standard. Nothing was too much trouble to ensure I was completely satisfied with ev... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Bathing Solutions were one of the first companies to specialise in the supply and installation of bathrooms specifically designed for the mature customer. Many of our products are made in our own UK factory. Today, we are probably the largest company in the market place through dedication, professionalism and commitment to our customers. We pride ourselves on being able to make a real difference to the lives and well-being of our customers. We have designed and installed bathing solutions for many thousands of customers and every day we receive praise and endorsement from them for the quality of our products and the service we provide – most especially the fitting and installation. Our business isn’t just about supplying and installing new bathrooms; it’s about providing a total solution to our customer’s needs. That’s why we say we are Bathing Solutions; it’s who we are; it’s what we do.
Kontaktoplysninger
Units 20-21 Padgets Lane, B98 0RA , Redditch, Storbritannien
- 0800 083 2034
- enquiries@bathingsolutions.co.uk
- bathingsolutions.co.uk
4,6
Fremragende
2 t anmeldelser
Har besvaret 83 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I am highly delighted with my…
I am highly delighted with my experience with Bathing Solutions who provided and installed my shower unit wall panels and flooring.
From Anne who helped with my choices and design,David the surveyor and project manager,Lewis who called each day to ensure all was ok. Adam the plumber and installer and Andy the electrician.All were very helpful, Adam and Andy arrived on time were helpful considerate and very professional and caring both went above and beyond cleaning and tidy after the working day .Their workmanship has been second to none the whole experience has been wonderful and I am left with the bathroom of my dreams Thank you to all
16. marts 2026
Besvarelse fra Bathing Solutions
Hello Carol,
Reading such feedback brightens our day. We're happy to know you had a positive experience.
We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.
Warm regards.
A fantastic service from a caring company.
Bathing Solutions had daily communications with me to keep me updated on what should be happening. The materials were delivered promptly. Peter the installation engineer was very friendly and conscientious about his work. The rubbish was collected promptly and efficiently. All in all a fantastic service and a beautiful bathroom.
23. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bathing Solutions
Greetings Wayne,
We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.
Remember, each time you refer a friend, both of you get special benefits. Spread the word!
Cheers.
Brilliant ideas, and thoughtful staff.
We had a number of quotes, but Bathing Solutions were the most comprehensive.
The surveyor was thorough, and the installer was superb! How he managed to complete it to such a high standard within the time frame was staggering.
Also he was clean and tidy, and a delight to make coffee for.
If you use them, ask for Pete to install it.
9. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bathing Solutions
Greetings Gigi,
It's always a pleasure to hear from our customers. Your insights are invaluable to us.
We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.
With gratitude.
From the initial consultation with…
From the initial consultation with Mark, the surveyor Craig and Scott the fitter the work was completed quickly with the minimum of fuss and disruption. Scott regularly checked where I wanted my gran rails and accessories placing. The details of the work being done were explained regularly. The bathroom is fabulous and fitted to a very high standard.Many thanks to all
2. marts 2026
Uopfordret anmeldelse
Besvarelse fra Bathing Solutions
Greetings Helene,
Reading such feedback brightens our day. We're happy to know you had a positive experience.
Warm regards.
Wetroom Installation
The fitter who installed the wetroom and the ensuite was excelent in all repects.
Communication with the project manager less so.
Overall the standard of work was exemplary
15. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bathing Solutions
Greetings Andrew,
It's always a pleasure to hear from our customers. Your insights are invaluable to us.
Remember, each time you refer a friend, both of you get special benefits. Spread the word!
With gratitude.
Pending
I don't usually write reviews, but in this case I really felt that I should. The gentleman Keith who installed our new shower room was cheerful, punctual, always left the area tidy when he left, the shower room is now a beautiful space, and we are very happy with the outcome.
6. marts 2026
Uopfordret anmeldelse
Besvarelse fra Bathing Solutions
Greetings sue,
We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.
With gratitude.
I recently had my bathroom renovated to…
I recently had my bathroom renovated to remove the batb for a walk in shower. I have used Bathing Solutions a few years ago to renovate an ensuite and was very happy with the results to have them do this latest work. Kane our fitter was brilliant and talked us through what was happening. Beth in the office was diligent in keeping in contact with us to make sure all was going to plan. We did have a few small issues which were put right very quickly. I am very happy with the finished result and would recommend.
18. december 2025
Uopfordret anmeldelse
Besvarelse fra Bathing Solutions
Hello Jane,
It's always a pleasure to hear from our customers. Your insights are invaluable to us.
Thank you again.
Bathing Solutions - A trustworthy Company
From the first meeting to the completion of the project, every aspect was explained well and implemented to plan.
The quality of the workmanship was outstanding.
5. marts 2026
Besvarelse fra Bathing Solutions
Hello Gordon,
Reading such feedback brightens our day. We're happy to know you had a positive experience.
We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.
Best wishes.
Bath to shower installation
Very quick installation, the fitter Barry Nunn kept us well informed at every stage and kept working area clean and tidy with minimum disruption.
The admin contact Vicky was very kind and checked progress daily and helped with any questions.
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bathing Solutions
Greetings Happy,
We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.
With gratitude.
First Class installation
Excellent communication, first class installation looks amazing, I have no hesitation in reccomending this company.
17. februar 2026
Besvarelse fra Bathing Solutions
Hey Thomas,
Reading such feedback brightens our day. We're happy to know you had a positive experience.
Remember, each time you refer a friend, both of you get special benefits. Spread the word!
Best wishes.
Great quality and the installation is…
Great quality and the installation is very good and young man who did the job was very good and helpful we just want to say that Chris was very good
25. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bathing Solutions
Greetings Joan,
Reading such feedback brightens our day. We're happy to know you had a positive experience.
Your positive experience can be shared among friends and family. We'd love to serve them too.
Thank you again.
The initial phone call was great...
The initial phone call was great...
The sales guy was very pushy - I was glad I was also present. He then sold us things which didn't fit when the surveyor came out.
The surveyor was lovely and the fitters were great - really great with my Aunt.
However at the end there was a small amount of sealant still required and it went back and forth as to who was going to do it.
All the time their back office kept chasing for final payment - again very pushy.
Not sure I'd use them again or recommend them to anybody whose elderly relative is dealing with them directly.
23. januar 2026
Besvarelse fra Bathing Solutions
Thank you for taking the time to share your feedback.
We are pleased to hear that your initial call was positive and that you found both our surveyor and installation team to be friendly and supportive, particularly in their approach with your Aunt. We will ensure this feedback is passed on to the team.
We are sorry to learn that parts of your experience did not meet expectations, particularly in relation to the sales process and the follow-up regarding final sealant works and payment. This is not the level of service we aim to provide. We take concerns about communication, pressure, and clarity of scope very seriously, especially where vulnerable or elderly customers are involved.
Your comments regarding the sales experience and the handling of outstanding works and payment have been noted and will be reviewed internally to help us improve our processes and avoid similar issues in future.
Thank you again for your feedback, which is important in helping us improve our service.
Kind regards
The fitter did a great job from start…
The fitter did a great job from start to finish always professional can't fault his work
23. februar 2026
Besvarelse fra Bathing Solutions
Hello Mrs,
Reading such feedback brightens our day. We're happy to know you had a positive experience.
Cheers.
Everything went well and it looks…
Everything went well and it looks great. Only problem was that when the fitter was granted leave I was not informed until I asked
13. februar 2026
Besvarelse fra Bathing Solutions
Hey Carolyn,
We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.
Warm regards.
Strongly recommend
Efficient, prompt and a wonderful fitter in the excellent Bogdan. Too often having work in the home can be somewhat stressful. This was a total pleasure!
20. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bathing Solutions
Hello frances,
Thank you for sharing your thoughts with us. We always strive to provide the best experience to our valued customers.
With gratitude.
Very professional and hard working
Kalen worked really hard and completed the installation in 6 days instead of 9. I felt involved in any decisions but also able to listen to his suggestions. They turned up around 9am everyday and stayed here until around 5pm apart from the couple of times they went to buy items for my installation. They were professional but friendly.
17. februar 2026
Besvarelse fra Bathing Solutions
Hey Jennifer,
Your feedback means a lot to our team and community. Thanks for contributing your perspective.
With gratitude.
Professional and a wonderful finish
20. februar 2026
Besvarelse fra Bathing Solutions
Hello Carol,
It's always a pleasure to hear from our customers. Your insights are invaluable to us.
Cheers.
Great job
Great job and Steve Rossi is a first class bathroom fitter.
Not cheap, but I am very pleased with the result.
18. februar 2026
Uopfordret anmeldelse
Besvarelse fra Bathing Solutions
Hello Colin,
Reading such feedback brightens our day. We're happy to know you had a positive experience.
We grow through word-of-mouth and would be delighted if you introduced us to others who might need our service.
Cheers.
AVIOD THIS COMPANY AND ALL COMPANIES…
AVIOD THIS COMPANY AND ALL COMPANIES ASSOCIATED WITH MOBILITY BATHING GROUP.
After Malcom Driver sold us a "wetroom" and stated it would take between 10 - 14 days to complete.
Work started on 22/04/2025, seven weeks passed and on 07/06/2025 after Bathing Solutions claimed the work was complete to a professional standard, they chased us for the remainder of the balance owed.
We refused to pay anymore after paying Bathing Solutions £8750 as a deposit.
We paid for a RICS with Howard Ward. The RICS confirmed with us that the "wetroom" was not fit for purpose, leaving us as a disabled family with no means to wash or use our toilet needs in a safe way.
We also incurred solicitors fees totaling more than £3000.
Having used the cheapest of materials in our property, and ripped us of substantially. I have incurred many injuries to date due to their lack of professionalism, lack of care towards us as a,disabled family.
My wife has been giving me bed baths daily also providing manual evacuations of my bowels.
AVOID THIS COMPANY WITH ALL YOUR MIGHT. AVOID ALL COMPANIES ASSOCIATED WITH BATHING SOLUTIONS AND MOBILITY BATHING GROUP.
I have left a review on Google Maps with pictures of the state of work carried out by Bathing Solutions and the way that they have left us with no means to wash or toilet in a safe or humane way
22. april 2025
Uopfordret anmeldelse
The result fully meets both our…
The result fully meets both our requirements and the expectations created by the sales team. The fitter was fully competent and pleasant to deal with.
Our only quibble was a week's delay in starting the work and some confusion over communication.
D and J Foster
19. januar 2026
Uopfordret anmeldelse
Besvarelse fra Bathing Solutions
Hey Michael,
We're thrilled to read your feedback and truly appreciate you taking the time to share your experience.
Cheers.
Dette er Trustpilot
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