Advertising item on their website at certain price. Ordered and paid for item. Received confirmation email. One day later received another email saying the item was incorrectly priced and asking me t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The bathroom Discount Centre have been absolutely AMAZING! They ensured the whole process of installing our new bathroom was smooth, helping us every step of the way. Very knowledgable about all their... Se mere
Alan was incredibly helpful, knew his stuff, especially about baths, and so it was all round a brilliant experience, as always, at the BDC. Thank you so much. It's so difficult even finding a decent s... Se mere
Huge choice of products and prices and really knowledgeable staff. Drew was so helpful to deal with and really knew his stuff - make some excellent swap recommendations to suit my overall design ideas... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
BDC have been serving clients and trade in London and the UK for over 42 years, so our knowledge, experience and professionalism comes in abundance. The key to our success, and keeping customers coming back, is that we have always offered the most beautiful and on trend products across a range of styles and budgets. Our sales team has developed an innate sense of clients’ needs and desires and through this have helped to cultivate our products to match current trends and tastes. BDC are a one stop shop offering everything from Bathroom Design, tiles and a plethora of products from all the major brands. Our customers are at the forefront of our business and this influences our vision for your whole shopping experience. We are dedicated to putting in the time and effort to maintain our high level of customer service throughout your bathroom experience. With 17 showrooms across 2 floors, our showroom based in Fulham allows you to immerse yourself in a world of colour, inspiration and design. With 100’s products on display and 1000’s of products to choose from, feel free to pop by and talk to one of our 8 experienced sales team.
Kontaktoplysninger
297 Munster Road, SW6 6BW, Fulham, Storbritannien
- 0207 381 4222
- customerservice@bathdisc.co.uk
- bathdisc.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolutely superb customer service!
Absolutely superb customer service!
Special Acknowlegment to Keiran Ellerington.
Changing price of advertised price on their website once the order was complete. Not good retail practise.
Advertising item on their website at certain price. Ordered and paid for item. Received confirmation email. One day later received another email saying the item was incorrectly priced and asking me to pay a further £171.61 !!! Checked with Trading Standards who confirmed they couldn’t do this. Company pointed out it was in their T &C’s. Complete waste of my time. I actually bought the same item from another company at £35 less than Bathdisc’s so called ‘mistaken’ price……Having worked in retail for many years myself, I would avoid Bathdisc.
Friendly staff good customer service…
Friendly staff good customer service and very helpful although I did find cheaper price elsewhere but what May pay the Xtra is their customer service and refund procedure
It was not made clear the item was on…
It was not made clear the item was on order rather than in stock. Although a branded product, the quality is quite flimsy. Sadly nothing is made as it was!
Great thank you came as ordered and on…
Great thank you came as ordered and on time when they said
Great customer service and product…
Great customer service and product range
Thanks
AQ
Been working with the BDC team for…
Been working with the BDC team for years and they’ve been great every time. Customer service is fantastic – they really look after you, not just during the order process but with aftercare as well. Huge variety of products, competitive pricing, and deliveries always turn up when they should. They make the whole process easy, which is exactly what’s needed on site.
Service experience
Ordered, and I was updated all the way to delivery thank you to all your team.
Excellent customer service from BDC
I phoned BDC for replacement hinges to a bathroom cabinet. The cabinet had been purchased some years before so I wasn’t sure if the hinges would still be available.
I called BDC and the call was answered straight away. I explained my situation to Barry who said he would investigate. By that afternoon Barry had sourced the hinges and sent me a quotation.
I phoned BDC,paid for the parts and they were delivered in a few days.
The service I received was excellent from start to finish and I would recommend your company
Superb service
We had a problem with some taps bought over 8 years ago. Upon noticing that the replacement taps had a 15 year guarantee, I contacted Customer Services, and was immediately in touch with Chantal. I can only say that her service was superb! She quickly got in touch with the supplier and kept me updated. Within 5 days, we had confirmation from the supplier that new parts were on their way to us. Communication is everything, and Chantal has this in spades. Delighted with the service from this trader, would heartily recommend.
Good bath bad delivery experience
The Bette Form bath I ordered was good value for money and the people I communicated with were very helpful.
When I was given a delivery date I organised help to unload the bath as instructed and booked a plumber for the next day. By lunchtime it had not arrived and I hadn't heard anything. When I chased up the delivery I found it was not going to be delivered until the following day, which was really annoying not to mention costly. This cost me time and money on my bathroom project. I think better communication with logistics and customer confirmation would improve experience.
Good prices and quick delivery, but website needs a lot of work
Good prices and quick delivery, but order arrived incomplete despite only having one multipart item. Quickly resolved, with no questions asked, and helpful staff over the phone. Overall website very hard to use for browsing and filtering. Some listings are inconsistent and contradictory to themselves
Expertise and efficiency at every stage.
Knowledgeable and helpful staff. Efficiency at every stage of the process of selection, quote and delivery Emails responded to very promptly. Couldn't fault BDC. Thank you.
My go to store for all things bathroom related!
I really can't fault the Bathroom Discount Store. We bought three bathrooms and a cloakroom from them in 2011 and we have been very happy with them all. Recently some cartridges in a couple of taps and a couple of shower hoses started to misfunction. Despite the specific crosswater taps having been discontinued, customer service found some spares and sent them out to me within a very short space of time. Excellent customer service.
Great selection of bathroom utilities…
Great selection of bathroom utilities at reasonable prices. We got our stuff delivered on time and are very happy about the products.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








