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Baskets Vermont Anmeldelser 3

•
TrustScore 3 ud af 5

3,1

Butik med gavekurve
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Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Butik med gavekurve

Skrevet af virksomheden

Vermont Baskets is a Vermont-based e‑commerce company specializing in expertly curated and customizable gift baskets, designed for holidays, special occasions, corporate gifting, and everyday celebrations throughout the US and Canada.

Kontaktoplysninger

3,1

Middel

TrustScore 3 ud af 5

3 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 1 ud af 5 stjerner

Awful company and awful customer service

Do not order from this company! I run a nonprofit and sent several baskets to our top donors for holiday gifts. The biggest, most expensive of the baskets I ordered was so poorly packaged that the wine leaked all over everything, and the basket itself was smashed. Instead of receiving a nice gift, our donor received a broken, sticky, completely unusable gift. She contacted Baskets Vermont for a refund for us. They asked her to send photos, which she did. They then only refunded 20% of the cost saying most of the contents looked okay, which they weren't. They were covered in a sticky wine mess, which didn't accurately show in photos. Despite repeated emails from me and the recipient, they refused to issue any more of a refund. I will never use them again.

16. december 2025
Uopfordret anmeldelse
Baskets Vermont-logo

Besvarelse fra Baskets Vermont

Thank you for sharing your feedback. We’re truly sorry to hear about this experience, especially given the importance of the gift and the circumstances surrounding it. Receiving a damaged basket is understandably disappointing, and we regret the inconvenience this caused both you and your recipient.

When damage is reported, our team reviews the details and supporting photos provided to determine an appropriate resolution in line with our policies. While refunds are assessed based on the condition of the items shown, we understand your frustration and apologize that the outcome did not meet your expectations.

We appreciate you taking the time to share your experience, and we’re sorry this order did not reflect the level of care you were hoping for

Bedømt til 4 ud af 5 stjerner

Delivery updates great

Great updates regarding delivery, although it has arrived two days early and was left on the doorstep of the recipient. I still haven’t heard whether they’ve received it.
Also I was surprised that a gift ordered from Burlington came from much further away!

15. december 2025
Uopfordret anmeldelse
Baskets Vermont-logo

Besvarelse fra Baskets Vermont

Thank you for your 4-star review and for sharing your feedback. We’re glad you found the delivery updates helpful. We understand your concerns about the early delivery, doorstep drop-off, and shipping location, and we appreciate you bringing these to our attention.

Your comments are valuable to us as we continue working to improve our service. Thank you for choosing Baskets Vermont—we hope to serve you again in the future.

Bedømt til 1 ud af 5 stjerner

Do NOT order from here

Do NOT order from here! I ordered a wine and cheese basket for grieving family members and it arrived with broken wine glasses, rotten food, and MAGGOTS! I called their customer service and spoke to Jun who was clearly just reading off a prompter which tells me that this type of thing happens often enough to provide their customer service reps with a prompt! I don’t think I’ve ever been so embarrassed to send loved ones a gift! If you actually want to send something nice, I would not choose this company. If you hate someone, well you’ve found the right place.

21. juli 2025
Uopfordret anmeldelse
Baskets Vermont-logo

Besvarelse fra Baskets Vermont

Hi Cecilia. We're sorry to hear about your negative experience regarding the damaged items and how the concern was handled. We sincerely apologize for falling short of your expectations. We value your feedback greatly, and it helps us improve our service.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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