Bargain Car Rentals Australia - Melbourne Airport Anmeldelser 

It was a fast and uncomplicated experience. And I didn't realize I had booked a compact car and the lady was going to allow me to book another bigger vehicle but I just ended up getting the one I booked.

As always, great experience from airport to car yard and back. Staff always happy to help… great car.

The website allows you to purchase excess insurance through a third party and you only find out about the one you guys sell when picking up the car.that doesnt sit right. Pickup and drop off was fine, process was quite quick and pretty simple.

The car was perfect, very clean, staff were lovely on pick up and drop off as always can never fault the friendliness from these guys. 110% will recommend to all family and friends. We will always go with bargain car rentals as they have always looked after us when travelling to Melbourne :)

Good for take care

Staff were great to deal with. Very helpful thanks

Unfortunately, my experience was disappointing. The vehicle I was provided displayed multiple error messages, which suggests it had not been adequately inspected or maintained before being rented out. This may have been an isolated incident, but as a first-time customer, it has left me with little confidence, and I would not choose to rent from them again.

During the rental period, the staff were generally helpful. However, the post-rental customer service has been extremely poor. The depot manager advised that Head Office would contact me by the following Tuesday. It has now been two weeks, and despite also emailing Head Office myself over a week ago, I have not received any response or acknowledgement regarding the significant issues I experienced during my rental.

I deliberately waited this long before posting this review to give the company a fair opportunity to respond and resolve the matter, but unfortunately, that has not happened.

Another downside is that the company only operates from an off-airport depot, with no alternative branches or depots available, which can be inconvenient if issues arise during your rental.

I hope the company improves both its vehicle maintenance standards and its after-sales customer service, as responding to customers after a rental is just as important as serving them before and during it.

Getting the car was a breeze, very friendly staff. I've been coming to Melbourne & getting car from Bargain for the past 3-4 years exclusively.
I wanted to change my car halfway & it easy a pleasant experience as well.

The overall rental experience was acceptable. When I returned the car, I asked a staff member if they could drop me off at my hotel near the airport, and he agreed. However, the driver said this service was not available. I told him one of his colleagues had already promised to take me there, but he still refused.

He made me wait for about 40 minutes, repeatedly making excuses that the vehicle needed cleaning and his coworker needed to rest. The inconsistent information and unreasonably long waiting time were incredibly frustrating. I won’t rent from this company again.

Great rates, new car, reliable shuttle and super friendly staff onsite upon arrival - thanks heaps

clean car well priced and easy to deal with. transfer bus arrived within 5 minutes.

Great people even at 1 in the morning

So easy to rent and excellent on the ground customer service. However the car return point is a little off Melbourne airport so we had to plan for additional time to drop the car and return to airport. And traffic closer to airport entails additional 15 mins in itself.. wil be great if Bargain can make drop offs at airport possible

Easy transition pickup took 10+mins from the time we called for the shuttle at Melbourne airport. Took 10mins to get to the car rentals. Waited 5mins for reception and 5mins to finish off paperwork.
The kia van was great to drive around Melbourne.
Highly recommend using bargain rentals, avoidable, easy to book online, staff and service was amazing definitely use bargain on our next trip.

The service was horribly poor, we waited over an hour to be picked up by the shuttle to pick up our car and the man named George who came to pick us up was incredibly rude and left us behind claiming he only had two seats available although we had a party of three. I would not recommend this service for anyone especially if they are unlucky enough to have George as their driver.

We have MG for our first car rental in this trip. However, it was a bad experience. The car slipped back even when we pulled up the hand brake. And the car required at least 2 seconds to go forward when we stepped on the accelerator.

The most awful part is, when we went to the car rental centre trying to change to a new car (as we afraid we will die from this car), the staff said “Well we have received similar comments from other customers” WTF?

When we requested to change to a new car, the staff said even if we change to a new one, it will be the same year same company, it will be no difference. It was like they didn’t want us to change the car. And they said the new car is from Europe, turns out it’s China.

Finally, we change to a so-called “totally the same, same year, same company, you will get the same” car, but it’s different brand and it worked much better than the MG.

I think the attitude of this car rental centre, the car, everything was so bad, and I was very disappointed about this experience.

Staff at both pick up and drop off displayed great customer service ensuring swift and accurate interactions.

During collection the car was not very clean and the fuel tank was not full, with just over 3/4 showing on the gauge.

Amazing team offering competitive pricing, we all had a memorable trip.