Bargain Car Rentals Australia - Melbourne Airport Anmeldelser 

This was my second fantastic experience renting a car from Bargain Rentals – Melbourne Airport branch. I couldn't be happier with the service I received.
A special thank you to Kyle, who was incredibly polite, friendly, and genuinely helpful from start to finish, (both times). Not only did Kyle make the rental process go smoothly and make it stress-free, but he also shared some great car stories that made the experience much more enjoyable and memorable. His knowledge and passion for cars was obvious, and added a personal touch that you don't often find.
To top it all off, he gave me an excellent recommendation to find the best cannoli in Melbourne, which turned out to be absolutely spot on! It was a fantastic local tip that made my trip even better.
The Honda hybrid car was hugely economical, pleasingly ‘peppy’, and best of all, it even had a steering wheel warmer for the freezing morning starts. It was clean, reliable, and perfectly suited to my needs. Combined with the outstanding customer service, these two rental experiences have been the best rental experiences I've ever had.
What really stood out was how welcoming and personable the whole team was, from the bus pick-up, actual car rental and drop off back at the airport.
Highly recommended, and I will definitely be back next time I'm in Melbourne! 🚗😊

Staff are very kind & helpful

I do not agree with the quote for repairs to a car we hired.

Your bus was slow to collect on pick up.
The car was clean - no problems with the car at all.
The rudeness of the woman when I returned the car was beyond ridiculous. Treating me like a naughty child as I had accidently put it in the wrong spot. By the way there was no one waiting so it was not like she was flat chat and it was 5pm.
I will never use your service again and have booked with Budget for my next trip.

Easy booking process, helpful team, friendly drop-off and collection.
Clean, well maintained, economic vehicle.
Good value.
Will be back again.

The price was good, the shuttle from the airport was quick and reliable, check in was easy. My only issue is the little MG car was not great - difficult to get it to go up hills!

Good value for money, wonderful customer service (including the pick up driver), simple process

Two things, the CarPlay would not connect and the windscreen washer didn't work.

friendly staff and service was excellent.

The staff were very professional, full explanation of the rental agreement and insurance info. Just keep on doing what you do best. Cheers

Great Service, Staff excellent , great location, great shuttle bus service. Highly recommend.

⭐⭐⭐⭐⭐
I recently rented a car from Bargain Car Rentals and had a fantastic experience from start to finish. The booking process was straightforward, the pickup was quick and hassle-free, and the staff were friendly, professional, and genuinely helpful.
To top it off, I received a complimentary upgrade, which was a really nice surprise and made the trip even more enjoyable. The vehicle was clean, well-maintained, and exactly what I needed.
What impressed me most was the value for money. The pricing was very competitive compared to other rental companies, and there were no unpleasant surprises along the way.
Great customer service, an easy rental process, excellent value, and a free upgrade—I couldn't ask for much more. I'll definitely be using Bargain Car Rentals again and would happily recommend them to anyone looking for a reliable and affordable car hire option.

Check was a bit slow as their was some issue with incorrect billing but that being said the girl that checked us in was very apologetic and helpful and was able to verify the incorrect billing was rectified
On return it was so quick, we got there at 7.15am and the shuttle driver was just leaving but revered back in to pick us up. Literally took us 2 min to return car and get on shuttle to airport, driver was very friendly and courteous
Price excellent and will definitely use again and highly recommend Bargain

Easy process, friendly service and good price.

I normally travel to Melbourne every week. And I have ordered the car from u guys mutiple times. However this time the wait was more than 25 mins in freezing cold. When the driver arrived I asked him “what happened as normally the pickup van arrives within 15 mins or more”. He abruptly and rudely said “I dont know i just started and then started talking rudely to me.” I said thank you to stop the conversation. There are another older gentleman and the driver turned the heating on & said to the older gentleman” its cold, heating only for you”, looking at me through his front mirror. The driver lacked courtsey, manners and on top was super rude and made me feel insulted for just asking that why the pickup van took so long. I mentioned this to the booking lady at the counter, who apologisedon his behalf but it was not her fault, it was the driver with bad attitude and lacked professionalism. Also, I booked Kona and got an older version of MG. Normally u guys are amazing like east coast and other rentals but this time it was shocking.

love the booking process. website is user friendly and easy to make booking and payment.

Great service and price to match

It was great value for money, and the rental car was in excellent condition.

However, my vehicle pick-up experience was disappointing. I was served by a lady at the Melbourne Airport office who was unprofessional and raised her voice at me when I asked questions about the vehicle during the pick-up process. This made the experience uncomfortable and left a poor impression.

While I was satisfied with the quality of the car and the overall value, I hope bargain can improve its customer service to ensure a more positive experience for future customers.