Excellent service- came within timeframe given and let me know w/i 15mins before arrival. Two service men took off shoes and tested and changed all batteries inside and out, and tested the system work... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
So glad to have keyholder response service with Banham. Our alarm activated at night when away recently, we missed calls as phones on silent, keyholder arrived to check out the property, identified th... Se mere
Virksomheden har svaret
The engineers were nice but I was truly surprised to see them ringing my door bell as I had previously called and emailed to postpone the date that had been changed without my consent. It was a chance... Se mere
Virksomheden har svaret
Popped in about 20 mins before closing time on New Year’s Eve, because the previously made copies were done manually rather than with the laser machine, therefore they didn’t work on our doors.... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Vagtselskab
- Dørleverandør
- Låsesmed med døgnvagt
- Låseleverandør
- Installation af sikkerhedssystemer
- Leverandør af sikkerhedssystemer
Skrevet af virksomheden
Banham Security is a leading provider of security solutions, offering a wide range of services including locks, safes, alarms, gates, CCTV systems, and more. With over 90 years of experience in the industry, Banham has established itself as a trusted and reliable name in security. At Banham, we are committed to providing our customers with the highest level of service and quality products. Our team of experts is dedicated to ensuring that your property is secure and protected at all times, with a focus on innovation and customer satisfaction.
Kontaktoplysninger
20 Thornsett Road, SW18 4EF, London, Storbritannien
- 020 7622 5151
- customerservice@banham.com
- banham.co.uk
4,5
Fremragende
6 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
quick and efficient
20. april 2026
Besvarelse fra Banham Group
Thank you so much for taking the time to leave us your review.
Kind regards
Debbie
Banham Customer Service Team
SERVICE ENGINER ARRIVED ON TIME
SERVICE ENGINER ARRIVED ON TIME. DID ALL CHECKS QUICKLY AND TO HIS SATISFACTION.
11. april 2026
Besvarelse fra Banham Group
Thank you so much for taking the time to leave us your review.
Kind regards
Debbie
Banham Customer Service Team
Besvarelse fra Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
The engineer turned up n time in the…
The engineer turned up n time in the appointment window
He efficiently checked my system and confirmed it was ok
He was friendly and completed all his checks
I was sent a report later that day
18. april 2026
Besvarelse fra Banham Group
Thank you for taking the time to leave us a 5 star review. We are happy to hear that your annual maintenance inspection has met your expectations
Kind regards
Debbie
Banham Customer Service Team
Besvarelse fra Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Besvarelse fra Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Terrible service
Terrible service. Unresponsive. Maintenance person left and 3 hours later the alarm went off. They called and sent an engineer but he never came. I have followed up twice and no one has called or email. Total joke.
10. april 2026
Besvarelse fra Banham Group
Thank you for your review and for bringing this to our attention. We’re truly sorry to hear about your experience with your service visit Your feedback is invaluable, and we really want to make things right, so our alarm service will contact you to address any ongoing concerns and provide you with a solution.
Kind regards
Debbie
Banham Customer Service Team
Could be better
Three emails changing the date of mtce call. The guy that did the job was great - his admin backup was disappointing
8. april 2026
Besvarelse fra Banham Group
Thank you very much for your comments. We're always grateful to receive feedback from our customers.
Kind regards
Debbie
Banham Customer Service Team
Fantastic service
16. april 2026
Besvarelse fra Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Great technician
9. april 2026
Besvarelse fra Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Great quick service from William at…
Great quick service from William at High Street Kensington branch!
17. april 2026
Uopfordret anmeldelse
Besvarelse fra Banham Group
Thank you for leaving us this wonderful 5-star review. We are glad to hear that you were satisfied with the service provided at our Kensington showroom and will be sure to pass your comments onto William.
Kind regards
Debbie
Banham Customer Service Team
William was very efficient
William was very efficient . As a householder and Banham customer of about 50 years he was reassuringly strict about the necessary security process but extremely helpful in overcoming it . He then stayed late to give me the eight keys that I needed. Altogether excellent.
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Banham Group
Thank you for taking the time to leave us this great review. We’re glad to hear you were happy with the service provided and will pass on your comments to our engineer.
Kind regards
Debbie
Banham Customer Service Team
The engineers were nice but I was truly…
The engineers were nice but I was truly surprised to see them ringing my door bell as I had previously called and emailed to postpone the date that had been changed without my consent. It was a chance that the engineers found me home as I had to go to work and had very little time for the service!
9. april 2026
Besvarelse fra Banham Group
Thank you for taking the time to leave us a review. We are of course sorry to learn of your disappointment but appreciate your feedback. If you require any additional support you can contact us directly at customerservice@banham.co.uk (mailto:customerservice@banham.co.uk)
Kind regards
Debbie
Banham Customer Service Team
Besvarelse fra Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Five stars from me.
James (?) telephoned ahead to tell me he was on his way with an ETA:
He was on time, professional and answered my questions effectively.
I believe he’s an excellent ambassador for your company.
15. april 2026
Besvarelse fra Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Polite and efficient
Very nice chap who rang me an hour and a half before he arrived to check I was still okay with timings. Polite and efficient service
15. april 2026
Besvarelse fra Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Excellent service- came within…
Excellent service- came within timeframe given and let me know w/i 15mins before arrival. Two service men took off shoes and tested and changed all batteries inside and out, and tested the system worked before leaving taking abt 45 mins in all- thank you.
15. april 2026
Besvarelse fra Banham Group
Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you are happy with our engineers and will be sure to pass your comments
Kind regards
Debbie
Banham Customer Service Team
Good service
14. april 2026
Besvarelse fra Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Arrived in time for service
Arrived in time for service. Friendly engineers. Efficient service.
15. april 2026
Besvarelse fra Banham Group
Thank you so much for taking the time to leave us a 5-star review!
Kind regards
Debbie
Banham Customer Service Team
Everything that had to be done was…
Everything that had to be done was executed in good time. I am content.
15. april 2026
Besvarelse fra Banham Group
Thank you so much for taking the time to leave us a 5-star review, We are glad to hear you were satisfied!
Kind regards
Debbie
Banham Customer Service Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.