I ordered a backpack, which is very nice. It was showing at a reduced price. However there were import duties that I had to pay separately and which were not clearly explained at the point of purchase... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I had a very disappointing experience with Balardi. I placed an order (BAL24982) in September 2025 for $383.80. According to their system, the parcel was “delivered” in February 2026 — ho... Se mere
I love Balardi!!! My new luxury shopping go to! I have nothing but good things to say as i have never experienced any horror stories with this company unlike the rest. I ordered from you guys many tim... Se mere
Dedicated team providing updates about my order. Marcela is a real asset for your team, professional and polite email exchange. The quality and the price of the items are fantastic. I will definitel... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Balardi Baby is a Cyprus-based baby brand offering high-quality, carefully selected products for little ones. We focus on comfort, safety, and style, bringing parents a collection that blends softness with practicality. Inspired by the warmth of Cyprus, our products are designed to make every moment with your baby special.
Kontaktoplysninger
Har besvaret 4 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The return fees are absolutely insane
The return fees are absolutely insane. Do NOT order from Balardi. I purchased a pair of trousers for £288, had to pay £80 in customs fees, and will now have to pay an £80 return fee, AS WELL as a £33 label fee.
I know the UK is not part of the EU anymore, but come on! Ordering from Australia is cheaper.
This is absolutely ridiculous and very poor customer service. You have lost a customer.

Besvarelse fra Balardi net - all for your baby
I received the item I purchased in…
I received the item I purchased in perfect condition and exactly as your delivery service advised, Friday 27 September 2024.
Thank you so much for delivering to South Africa and for only allowing a courier company like RAM to deliver the package. Not only did we receive the package but it is in perfect condition.
Thank you so very, very much, I will definitely be purchasing items from your store again.
Worst customer service ever
Worst customer service ever ! If you have to return an item they charge you an incredible amount, even when returning goods within the EU. I bought shoes for € 590, returning them would be € 165 plus label € 38. After this experience I will certainly never buy at Balardi.

Besvarelse fra Balardi net - all for your baby
OTTIMO ACQUISTO.Grazie Balardi
Molto soddisfatta del mio acquisto, arrivato in perfetto ordine. Grazie a Balardi, mi sono concessa questo bellissimo regalo. Grazie
Very good service quick response on…
Very good service quick response on questions good packaging
Everything went very smoothly
Everything went very smoothly. The order process and the delivery were well managed and I was kept updated every step of the way. I would gladly buy from Balardi again.
Excellent experience!
Excellent experience!! Items arrived perfectly as pictured online and promptly, as per the promised shipping timeline. And for a better price when compared to other retailers online.
Thanks so much! I’ll be happy to purchase via Balardi again in the future.
great clothing selection with great…
great clothing selection with great prices excellent customer service dept ,,, outstanding all around !!
Devolución costosa
El producto ha llegado muy bien empaquetado y en buenas condiciones. El tiempo de entrega ha sido casi el triple del que indicaban, más de 10 días, cuando indicaban de 2 a cinco como máximo. La imagen del producto no reflejaba lo que se ha recibido. Cuando lo he querido devolver las tasas de devolución son abusivas, sobre todo si tenemos en cuenta lo que tardan en repartir.
Couldn’t be happier uggs are beautiful…
Couldn’t be happier uggs are beautiful arrived very quickly highly recommend
The worst luxury brand site I have ever…
The worst luxury brand site I have ever shopped on. They charge you excessively for returns and even charge taxes within the eu if you are not careful and point it out to them. Products arrived very late. A company that has no respect for their customers.

Besvarelse fra Balardi net - all for your baby
scammed me for weeks
Ordered item with rush shipping. 6 days later no item. I reach out to Balardi. Their customer service tells me I must submit a photo of my credit card, drivers license, and bank info. I do. They ignore me for 3 more days and accuse me of not submitting the info - which was insane to ask for in the first place given I had already paid with my credit card.
I request to cancel the order because it’s now been 8 days without my order status changing it item ever getting shipped. They refuse to cancel. Now I’m in a bank dispute over a $2,000 hoodie. Website is a scam if you are a USA resident. Stay away.

Besvarelse fra Balardi net - all for your baby
Fast shipping and great product!
Scam do not trust Do NOT DO BUSINESS
Scam do not trust. Returns are impossible even when following all the directives. Additionally, charges to return items include customes and dutiesn. DO NOT do business

Besvarelse fra Balardi net - all for your baby
Balardi
Shopping at Balardi I am really satisfied because everything was in time and goods are the one that i choose and i am satisfied and i will shop online again there many designers clothes and discounts as well
any questions I've had were promptly…
any questions I've had were promptly answered by their helpful team. Their support ensures a smooth and enjoyable shopping experience.
I would like to thank Balardi’s team…
I would like to thank Balardi’s team especially Dan for their concern and support as well ❤️
Thoroughly Recommended
Absolutely delighted with my handbag and the service I got from Italy to the UK. Would have no hesitation in recommending to others. Thank you so much.
Balardi offers the best prices on…
Balardi offers the best prices on luxury fashion.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







