Bags of Love Anmeldelser 

7.443
TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I ordered x 4 strings of the fabric photo upload bunting (square). From start to finish the service by Yash was fantastic. I placed my order late but the Bags of love team made sure the product arri... Se mere

Bedømt til 1 ud af 5 stjerner

To all who is considering ordering from these unprofessional company that promise impeccable exact customised products . Made an order well over £100 . Expecting Class A print wuth exacted place t... Se mere

Bedømt til 5 ud af 5 stjerner

Highly recommend this company. When I thought I'd left my order to late to arrive for a specific event, I got in touch with customer services and they went above and beyond ... I received my order in... Se mere

Bedømt til 5 ud af 5 stjerner

I cannot recommend this site enough! They went the extra mile replacing my photo pillow. For sentimental reasons this caused me a lot of stress and I was assisted via email by Akshat who was professi... Se mere

Virksomhedsoplysninger

  1. Gavebutik

Oplysningerne kommer fra forskellige eksterne kilder

Design products online in exceptional quality, built to last, by our talented team in London.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

7 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 68 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,1

Alle anmeldelser

(7.443)

63 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Photo “blanket”

Not a blanket at all! It’s a thin piece of felt and terrible quality! Feels awful! Really really disappointed. Had some lovely photo blankets elsewhere for similar price so gutted as no way I can get another for Christmas now

17. december 2024
Uopfordret anmeldelse
Bags of Love-logo

Besvarelse fra Bags of Love

We sincerely apologise if the product did not meet your expectations. We understand that individual preferences and requirements can vary, and we take this very seriously. To ensure transparency and help our customers make informed decisions, we provide a detailed, fully updated product page, along with a product video showcasing close-up and distance views. These resources are specifically designed to give a clear and accurate understanding of the product before purchase, aiming to avoid any surprises.

Your feedback is highly valuable to us, and we remain committed to earning back your trust. Thank you for your patience and understanding as we work towards resolving this matter.

Once again, we deeply regret any inconvenience caused and assure you of our dedication to addressing your concerns promptly.






Bedømt til 2 ud af 5 stjerner

Delayed shipment

Unfortunately I have not yet received my item - I ordered it 5 days ago and they have still not dispatched my item despite it being printed some days ago. This is disappointing as it is a Christmas gift and I ordered it on the understanding there was plenty of time for it to be created. If the company know there are production delays they should amend their website accordingly

19. december 2024
Uopfordret anmeldelse
Bags of Love-logo

Besvarelse fra Bags of Love

We sincerely apologise for the delay with your order. As this is the busy Christmas season, production times are taking slightly longer than usual due to the care and attention required for our made-to-order, manually crafted items.

Please rest assured that one of our agent is currently reviewing your case, and we are doing everything possible to resolve this promptly. We appreciate your patience and understanding during this time, and we are committed to ensuring your order reaches you as soon as possible.

Thank you for your feedback, and if you have any further concerns, don’t hesitate to reach out to us directly.

Bedømt til 1 ud af 5 stjerner

Not a blanket

Order arrived quickly but the blanket truly isn’t a blanket at all.. it is like a piece of felt with edges that are uneven .. you can see where the cuts have been made and the material is already starting to rip further where these cuts are. Will be requesting a refund as this was meant to be a blanket in memory of my daughter’s cousin but the quality for the price is awful .

18. december 2024
Uopfordret anmeldelse
Bags of Love-logo

Besvarelse fra Bags of Love

We’re truly sorry to hear that you were not satisfied with your order. Please accept our sincerest apologies for the disappointment caused.

We’ve escalated your case to one of our best team members, who will review it as a priority. Rest assured, we are committed to resolving this matter as quickly as possible to your satisfaction.

We appreciate your patience as we work to make things right.

Bedømt til 5 ud af 5 stjerner

Top Quality Custom Mugs

Top Quality Custom Mugs
I ordered a couple of mugs as gifts. I used their online design tool, which was very easy to use and gave a very good 3d rendition of what the finished product would look like. There was a delay in processing the order because they sent a link to click, which went to my spam folder, but when I eventually learned about that and clicked, the order was swiftly despatched. The finished products are everything I hoped - superb quality. I will definitely use them again.

17. december 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Never shopping there again

There was an extreme delay in both production and delivery, with no communication about the delay either onsite or via email. I only discovered the issue when I decided to check the order status myself, and it showed it was already two days behind schedule and still in the cutting phase (with two more phases left before dispatch).

I contacted customer service to request expedited processing, but they offered no support. Instead, they insisted I would need to pay additional delivery charges to expedite the process, which is unacceptable given that the delay was entirely their fault. Good customer service would have meant addressing the issue proactively and offering expedited delivery as a courtesy.

Ultimately, the delay extended to over seven days. I cannot recommend this company and will never purchase from them again.

18. december 2024
Uopfordret anmeldelse
Bags of Love-logo

Besvarelse fra Bags of Love

We’re truly sorry to hear about your experience and would like to extend our sincerest apologies for any inconvenience caused. We deeply value all feedback as it helps us to improve and ensure customer satisfaction.

Unfortunately, we were unable to locate your order based on the profile name. To assist you further and investigate the issue, could you please share your order number or the email address associated with your order?

We assure you that we will do our utmost to resolve this matter promptly and to your satisfaction. Thank you for bringing this to our attention, and we look forward to hearing from you soon.

Bedømt til 1 ud af 5 stjerner

Terrible customer service

Terrible customer service. I had a problem that they did not want to deal with. Offered me a 20% refund…never go it. Sent me a form to review gave an honest, negative review and they didn’t bother posting it. Shows what a dishonest company they are! Avoid at all costs!

1. november 2024
Uopfordret anmeldelse
Bags of Love-logo

Besvarelse fra Bags of Love

We’re truly sorry to hear about your experience and would like to extend our sincerest apologies for any inconvenience caused. We deeply value all feedback as it helps us to improve and ensure customer satisfaction.

Unfortunately, we were unable to locate your order based on the profile name. To assist you further and investigate the issue, could you please share your order number or the email address associated with your order?

We assure you that we will do our utmost to resolve this matter promptly and to your satisfaction. Thank you for bringing this to our attention, and we look forward to hearing from you soon.

Bedømt til 5 ud af 5 stjerner

Lovely Product 😍

I ordered a custom made double single sided blanket this weekend and it was delivered by Tuesday!!! I absolutely love it! Thank you so much for a great service :)

3. december 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

So delighted with the items I bought

So delighted with the items I bought. The quality was superb, and very true to the photograph I provided. The service was also extremely good, as was the delivery time, and their website was so very easy to use. Who could ask for more?!

8. november 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Highly disappointed

Brought a picture blanket for a Christmas gift for the MIL. I am highly disappointed in the blanket. Picture is phenomenal only had the one printed on it. However, it is a flat piece of felt. I thought I was ordering a blanket that could be used to keep warm. No option to select for a real blanket as one would expect. I don't know how I can show my husband this gift as I'm so embarrassed/disappointed. The description does not state it is a piece of felt. If I had know I would have gone elsewhere.

3. december 2024
Uopfordret anmeldelse
Bags of Love-logo

Besvarelse fra Bags of Love

Thank you for taking the time to share your feedback regarding your recent order. We’re truly sorry to hear that the blanket did not meet your expectations.

We’d like to assure you that the item was made exactly as shown on our website, including the images and preview provided before checkout.

However, we completely understand how important it is for a gift to be just right. As we value your satisfaction, I can see that my colleague has already reached out to you and offered a resolution that was of interest to you. I’m pleased to confirm that this has now been processed successfully and we hope the issue has been solved.

Thank you.

Bedømt til 5 ud af 5 stjerner

photo of ponies on bed set

excellent service ,after service was very good as bed set photo a little to large of granddaughters face ,so replied straight away and re printed another bed set no charge ,super happy ,cant wait to give for birthday present ,very good after care which means so much ,ill be using again 100 per cent big thankyou

27. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Absolutely phenomenal!

A billion times more excellent than I could have imagined! I wanted to get something printed that was a bit more elegant than the usual mugs etc. This was just beautiful, speedily made and delivered, and fantastically packaged. In fact, I created a Trustpilot account just so that I could leave this review!!

7. november 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic company!

The products from Bags of Love are really lovely and well made and their service is friendly and efficient. Their design check function is very helpful and easy to use, it’s so good to know whether what you have made will work or not. I wouldn’t get a photo gift from anywhere else!

10. oktober 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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