Absolutely shocking customer service from Vodafone. I’ve contacted them over 10 times because the tracker on my Ferrari still doesn’t work. Despite countless phone calls, no one has been able to res... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Had a phone call while driving my car with a movement alert, as the battery had died in the bluetooth sensor. OK, so that's down to me. An automated system on the phone asks if you want alerts suspend... Se mere
Virksomheden har svaret
I had problems on the tracker in a new car. Whilst getting in touch with someone at Automotive Vodafone. Com by phone was a frustrating 30 mins on hold. Once through the service given by Chloe was out... Se mere
Virksomheden har svaret
Avoid avoid avoid!! Terrible tracker. The app is hours out of date which is not helpful when you are trying too keep your Porsche safe. The latest update allows you to change colours of the app et... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Vodafone Automotive, part of Vodafone Business, is a global leader in in-car telematics and vehicle safety services. With over 600 employees, it provides cutting-edge solutions such as emergency calls, stolen vehicle recovery, usage-based services, and driving behavior scoring for insurance companies, as well as comprehensive fleet management solutions. In 2025, Vodafone Automotive celebrates 50 years of experience in security, safety, and data management, which enable it to offer enriched data insights and analytics for mobility stakeholders. Its vehicle components – from hardware design and manufacturing to network and telematics architecture – are developed and delivered internally. The 24/7 security and safety service infrastructure, consisting of Secure Operating Centres (SOC), covers over 50 markets globally.
Kontaktoplysninger
Italien
- automotive.vodafone.com
2,1
Under middel
29 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 54 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Solid hardware
Solid hardware, and none of the battery drain issues I've had in the past with other systems.
21. januar 2026
Uopfordret anmeldelse
Matthew Baker at Vodafone Automotive…
Matthew Baker at Vodafone Automotive was absolutely awesome.
In honesty, I’ve only ever had terrible experiences with Vodafone as a company, but Matthew was so brilliant that I totally forgave all previous misgivings (which is saying a lot) and subscribed again. Matthew should be rewarded for his kindness, understanding, professionalism and enthusiasm. He is an absolute credit to your company.
20. januar 2026
Uopfordret anmeldelse
Dreadful customer service Waited 21 minutes together through to…
Waited 21 minutes together through to their customer service e team ! Nkn peak time 3 pm in the afternoon. Then whilst resetting security fobs the operator finished the call! I have no idea if my car is covered no one phoned back. I called to be confronted with you are call number 5 ...I have e mailed them.
19. januar 2026
Uopfordret anmeldelse
Vodaphone vehicle tracker…
When I changed from one car to another Vodaphone refused to credit any of my existing contract to the new car
I had 10 months to run on my contract so I lost best part of 1 year subscription and was asked for another year’s payment
The call call centre took 1/2 hour to answer and the operator was not interested
I would never recommend this company
3. december 2025
Uopfordret anmeldelse
Absolute rubbish
I’m not exactly sure what they are supposed to be doing. This is a total waste of money. The number is constantly ringing if you accidentally forget your fob but there is nobody there when you answer and it carries on ringing and ringing. Eventually saying it’s turned off for the day. What an absolute joke.
7. november 2025
Uopfordret anmeldelse
This company are awful they never…
This company are awful they never return calls when they say and just do not care. They changed my reg number (without any notification from me) and had the wrong reg number on file for 4 months they do want to investigate why they changed it and said “its correct now” but for how long
4. november 2025
Uopfordret anmeldelse
Unsure why Porsche use this service as…
Unsure why Porsche use this service as I've had nothing but trouble since subscribing. I keep getting emails and text messages saying my subscription has expired despite paying a 4 year subscription 2 weeks ago. Each time it leaves you wondering whether we are still covered and have to try to contact customer service. Then you get cut off and have to wait for another half an hour to talk to customer service again. I would not recommend this service
27. oktober 2025
Uopfordret anmeldelse
Shocking service
Shocking service , constant queues to get through, each time 10 minutes plus. Did get through and was cut off, no call back. Poor in every respect. Considering the brands they work with, this is an embarrassment
25. juni 2025
Uopfordret anmeldelse
Tracking Company based near Burnley recommended by Porsche
Customer service not interested gave me the email privacy.automotive @vodafone.com
They have not responded. Unless my vehicle is able to get from A to B without tracking there is something very wrong! I was totally locked out of the account.
Were they interested absolutely not. No excuses just responded no idea email the above.
Here is the question is the onus on the customer to provide a tracker for the insurance company which Vodafone My Connected are not providing?
I would think seriously before using this company based in Burnley.
26. maj 2025
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.