From all the staff in the office to all the guys on site, I couldn't have asked for more help and support. They were so accommodating with all my changes and challenges. A really tidy and profession... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Customer service was excellent, bought the original pool equipment over 5 years ago which required new parts. AES referenced the original order, secured the parts I needed and got them to us extremely... Se mere
Virksomheden har svaret
I have used AES for several years and I have never been disappointed by the Service, Staff or Products. In all the years of purchasing swimming pool parts or pumps, I have never had to send anything... Se mere
Virksomheden har svaret
Wow what an amazing company to deal with. We were let down by a previous company when our submersible grinder pump started to fail. A few emails with Tina (who answered lots of question's with patienc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Leverandør af vandpumper
- Indendørs swimmingpool
- Friluftsbad
- Leverandør af pumper
- Butik med swimmingpooludstyr
Om Automated Environmental Systems
Skrevet af virksomheden
The fastest growing area of our business is swimming pool equipment, specifically swimming pool heat pumps. We have helped thousands of customers find cost effective heating solutions for their pools, a heat pump can save you up to 80% on the cost of heating your pool compared with traditional heating methods.
We also supply pumping stations, ranging from small tanks for dealing with surface water to large complex builds for commercial, industrial, building and renovation projects.
We are able to source a vast range of pumps from most major manufacturers, so whether you need a drainage pump, sewage pump, booster set, engine pump or a specialist pump that can handle chemicals or hot water, we have the solution for you.
Automated Environmental Systems provide preventative servicing, emergency response breakdown and repairs for sewage pumping stations, storm water pumping stations and effluent pumping stations. VISIT OUR WEBSITE
Kontaktoplysninger
Unit B, Anglian Lane, IP32 6SR, Bury St Edmunds, Storbritannien
- +441284658770
- sales@automatedenvironmentalsystems.co.uk
- automatedenvironmentalsystems.co.uk
4,9
Fremragende
1 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Supremely helpful with all my…
Supremely helpful with all my questions. Honest suggestions and helped me purchase what I needed not what they wanted to sell me.
29. november 2024
Besvarelse fra Automated Environmental Systems
Hi Edward, thanks for your feedback on your recent purchase, we are always more than happy to help, many thanks also the five star review :)
Kind Regards,
The team at AES
I can honestly say I've not had…
I can honestly say I've not had customer service from any company as good as I've had over the past few years with AES.
Having bought a Remora i12 ASHP for my koi pond the machine has been faultless for over 3 years and has ran constantly during this time even in the depths of a Scottish deep frost.
Simon who I dealt with originally has been excellent with any questions I've had and even adapted the ASHP bespoke to a particular requirement of mines before supply.
Great company!
11. december 2024
Uopfordret anmeldelse
Besvarelse fra Automated Environmental Systems
Hi Chris, many thanks for your detailed feedback, we're always more than happy to help and I'm glad to hear that your Remora Inverter has so far given you more than three years of faultless running, thanks also for the five star review :)
Kind Regards,
Simon and the team at AES
Just so very helpful and promt
23. august 2024
Besvarelse fra Automated Environmental Systems
Hi Jenni, many thanks for your feedback and the five star review :)
Kind Regards,
The team at AES
I have used AES for several years and I…
I have used AES for several years and I have never been disappointed by the Service, Staff or Products.
In all the years of purchasing swimming pool parts or pumps, I have never had to send anything back as faulty or wrong and I’ve found collecting has always been fast and simple.
Genuinely can’t recommend them highly enough!
28. november 2024
Besvarelse fra Automated Environmental Systems
Hi Jason, we are always more than happy to help whenever we can, thank you so much for your continued custom, your great feedback and recommendation it is much appreciated :)
Kind Regards,
Simon and the team at AES
Besvarelse fra Automated Environmental Systems
Hi Mario, many thanks for the feedback and the five star review :)
Kind Regards,
The team at AES
Besvarelse fra Automated Environmental Systems
Hi Chrissie, many thanks for the five star review :)
Kind Regards,
The team at AES
Not quite
X1 20M float wasn't 20m so had to use a junction box. Other than that all ok
18. november 2024
Besvarelse fra Automated Environmental Systems
Hi Samuel, many thanks for your feedback, we're really sorry to hear that one of the float switches was shorter than expected. Our MD Simon has reached out to you by email so we can try to understand whether it's a supply issue or a picking error. Either way, if you would like to get in touch with our office we are more than happy to sort this issue out for you. Thanks again for taking the time to leave your review.
Kind Regards,
The team at AES
Besvarelse fra Automated Environmental Systems
Hi Lee, many thanks for the feedback and the five star review :)
Kind Regards,
The team at AES
Besvarelse fra Automated Environmental Systems
Hi Michael, many thanks for the five star review :)
Kind Regards,
The team at AES
Great service as usual
15. oktober 2024
Besvarelse fra Automated Environmental Systems
Hi Lee, many thanks for the five star review :)
Kind Regards,
The team at AES
Great service
Great phone call with Oliver answered all the questions I had about the pump we were buying and it was delivered the next working day. Great service.
14. oktober 2024
Besvarelse fra Automated Environmental Systems
Hi Peter, always happy to help, many thanks for the five star review :)
Kind Regards,
Oliver and the team at AES
A great and friendly company to deal…
A great and friendly company to deal with. Reception and warehouse staff are fantastic.
30. september 2024
Besvarelse fra Automated Environmental Systems
Hi John, always happy to help, many thanks for the five star review :)
Kind Regards,
The team at AES
Besvarelse fra Automated Environmental Systems
Hi, many thanks for the recommendation and the five star review :)
Kind Regards,
The team at AES
Great Communication and speedy…
Great Communication and speedy delivery. Simon from AES was also quick to respond to Q's asked and even took time to phone and explain how the i15 ASHP worked,
24. september 2024
Besvarelse fra Automated Environmental Systems
Hi John, many thanks for your feedback, we're always happy to help, thanks also for the five star review :)
Kind Regards,
Simon and the team at AES
Prompt and courteous service
Prompt and courteous service. Delayed delivery at my request to ensure that I was home to recieve the item.
30. september 2024
Besvarelse fra Automated Environmental Systems
Hi Brian, always happy to help, many thanks for the five star review :)
Kind Regards,
The team at AES
Pool heat pump experience
Happy with the product and it seems to be running well over last couple of weeks. Documentation could be a bit better to explain operational modes but to be fair, info was supplied after I made contact and a call back went through what I needed.
11. september 2024
Besvarelse fra Automated Environmental Systems
Hi Terry, many thanks for your feedback, your point about the mode information in the product manual has been noted, glad to hear we were able to answer your questions in the call back.
Kind Regards,
The team at AES
Ecellent Team who know about heat pumps for pools…
Having had a heat pump installed 2 years ago by AES, I phoned them when I dioscovered the old pump was leaking due to a design fault. Within 2 days AES had visited and confirmed this , but the device was ruined.
However I was able to get 2 new pumps at a great discount, to replace the old one, with much better specs and great user interface through the app.
Simon has been very helpful and the installation team were very professional.
Throughout all my contact with the team over the last couple of years they have always been very helpful and eager to problem solve. Also the new Ramora professional series have a longer warranty and has the ability to be accessed remotely by the engineering team if thefre is an issue.
If you are looking for a new heating system for a swimming pool then look no further AES will have all the solutions for you
1. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Automated Environmental Systems
Hi Peter, many thanks for your detailed feedback, we're always happy to help, thank you also for the recommendation and for the five star review :)
Kind Regards,
Simon and the team at AES
Good service,explained what we wanted…
Good service,explained what we wanted ,very knowledgeable would recommend
17. september 2024
Besvarelse fra Automated Environmental Systems
Hi, many thanks for your feedback and for the five star review :)
Kind Regards,
The team at AES
The speed of the reply
The speed of the reply, to my issue with my heater, the sharing of information to help me resolve my problem.
Enabling me within five min's having my heater back in action.
Simon can't thank you enough for your excellent advice.
kind regards
James
18. september 2024
Uopfordret anmeldelse
Besvarelse fra Automated Environmental Systems
Hi James, many thanks for your feedback, always happy to help, thanks also for the five star review :)
Kind Regards,
Simon and the team at AES
Besvarelse fra Automated Environmental Systems
Hi Andrew, many thanks for the five star review :)
Kind Regards,
The team at AES
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.